Manhattan Hotel

Manhattan Hotel Reviews

Manhattan Hotel

No. 57 Zhaolin Street, Daoli District, Harbin, Heilongjiang, 150010, ChinaView hotel details
Manhattan Hotel
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Guest Reviews of Manhattan Hotel

8.3/10
2586 review
Verified reviews
Location8.5
Amenities8.0
Service8.5
Cleanliness8.3
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All reviews(2586)
Positive reviews(2247)
Reviews with photos/video(741)
Convenient location(307)
Easy to get around(298)
Friendly front desk staff(211)
Close to scenic area(84)
Unclean carpet(37)
Tasty food(30)
Negative reviews(337)
M326868****
Special Room
Stayed in Nov 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 3, 2026
The location is unbeatable, super convenient, right next to Saint Sophia Cathedral. The room was also very warm and I was very satisfied with the overall service, especially the lobby manager who was very enthusiastic and helpful. I'll definitely choose Manhattan again next time I'm in Harbin.
Original textTranslated by Google
Response from Property: Dear Valued Guest, thank you for choosing to stay at the Manhattan Hotel. Located at 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location with convenient transportation. Central Avenue is approximately a 5-minute walk away. It is our honor to provide you with attentive service and a comfortable stay. We will continue to strive for excellence to offer you even better service. We wish you a pleasant stay and all the best.
M387514****
Special Room
Stayed in Nov 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Dec 29, 2025
The room was great; I got an upgrade to a room with a view, overlooking the square and the cathedral.
Original textTranslated by Google
Response from Property: Dear Valued Guest, thank you for choosing to stay at the Manhattan Hotel. Located at 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location with convenient transportation. Central Avenue is approximately a 5-minute walk away. It is our honor to provide you with attentive service and a comfortable stay. We will continue to strive for excellence to offer you even better service. We wish you a pleasant stay and all the best.
Guest User
Family Suite
Stayed in Nov 2025
Family
1 review
8.0/10
Very good
Posted on Dec 30, 2025
The room was warm enough despite the temperature outside is freezing cold at lowest -27 during our stay. They said there is only 1 family suite each floor, so the view with St Sophia Cathedral is guaranteed. There is 1 bed right after the entrance (i call it the living room with bed), and another 1 bed inside the bedroom. There is only 1 toilet / shower room - which is at the living room. There is no table or coffee table to eat together with family. The room overall has plenty of space but lack of proper furnitures.
Response from Property: 尊敬的貴賓您好,感謝您入住曼哈頓大酒店,酒店位於兆麟街57號,緊鄰索菲亞教堂,地理位置極為優越,交通便利,步行約5分鐘即可到達中央大街,能為您帶來貼心細緻的服務和温馨舒適的入住體驗是我們的榮幸,我們會繼續努力砥礪前行,為您提供更加優質的服務;祝您生活愉快,萬事勝意
M479619****
Special Room
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 13, 2026
The front desk staff, Zhang Lu, had a great attitude. The location was also good.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
__Yukinho__
Family Suite
Stayed in Nov 2025
Family
4 review
6.5/10
Posted on Jan 5, 2026
We stayed in a Family Suite room, but the shower draining was not working at all. There was some sort of designing mistakes. Breakfast was not worth having there to be honest. It was difficult to find the entrance.
Response from Property: 尊敬的貴賓您好,感謝您入住曼哈頓大酒店,對於您遇到的問題酒店很重視,也會對相關工程進行維修,感謝您提出的寶貴意見,祝您生活愉快,萬事勝意
118529****
Premium Standard Room
Stayed in Nov 2025
Other
78 review
9.5/10
Amazing
Posted on Dec 11, 2025
The hotel's location is absolutely fantastic! It's right next to Saint Sophia Cathedral, and the rooms on the north side of the hotel offer beautiful views of the church. It's also very close to Central Street, just a few hundred meters' walk away.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
Tianwenruoyinruoxian
Boutique Queen Room
Stayed in Oct 2025
Family
19 review
10/10
Outstanding
Posted on Nov 9, 2025
The room was quite spacious, and the location was convenient. St. Sophia Church is right downstairs, and it's a ten-minute walk to Central Street, or just a minimum taxi fare. Since we traveled during the off-season, the price was reasonable. Overall, I'm satisfied.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
Sole555
Boutique Queen Room
Stayed in Sep 2025
Couple
7 review
9.5/10
Amazing
Posted on Oct 22, 2025
Very good standard hotel with all amenities needed for business and leisure travellers. Quality sanitary ware, change sheets every day, give a pack of napkins every day:) Breakfast consists mostly of chinese dishes: noodles, something like meat, vegetable salads, eggs (if you get up earlier:). Nice view from higher floors. Lots of space, you can leave your luggage after check out for couple of hours.
Response from Property: 親愛的顧客您好,感謝您入住哈爾濱曼哈頓大酒店,酒店位於兆麟街57號,緊鄰索菲亞教堂,地理位置極為優越,交通便利,步行約5分鐘即可到達中央大街。能得到您的肯定是我們的榮幸,為您提供更加優質的服務;期待您的下次光臨~~~
M54162****
city-view room
Stayed in Sep 2025
Family
23 review
10/10
Outstanding
Posted on Oct 5, 2025
Not bad. They have free parking, and you can see St. Sophia Cathedral directly from the room. The decor is a bit old, and the sliding bathroom door isn't very functional. During the National Day holiday, the surrounding area was a bit congested.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
Anonymous User
Sofie Scenic View Suite
Stayed in Aug 2025
Solo traveler
4 review
9.2/10
Great
Posted on Sep 28, 2025
The hotel is a bit old, but the view from outside is great, and the location is excellent, right next to the church. The scenery is really nice. Manager Wang was also very kind, helped with our luggage, and was very enthusiastic.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
Anonymous User
Premium Standard Room
Stayed in Aug 2025
Traveling with friends
1 review
1.0/10
Posted on Sep 18, 2025
Honestly, besides being close to the scenic area, everything else was terrible. I stayed for five days straight, and all they did was replace towels and toiletries every day; the room was never cleaned. The mattress was old and wrinkled, and the air conditioning didn't work – they said it was broken. For the last two days, one of the elevators was out of order and wasn't fixed by the time I left. Seriously, avoid this place if you can...
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at the Harbin Manhattan Hotel. We have forwarded the issue you encountered to the relevant department. The hotel values ​​the experience of every guest and hopes you will choose the Manhattan Hotel again and have a satisfactory stay next time.
_BAIDU224653****
Premium Standard Room
Stayed in Jul 2025
Couple
34 review
10/10
Outstanding
Posted on Sep 4, 2025
Adjacent to Saint Sophia Cathedral, the Manhattan Hotel offers stunning views of the cathedral right from the elevator lobby. Its downstairs parking lot makes parking convenient, and it's just a ten-minute walk to Central Street and the Songhua River. The hotel rooms are spacious with a well-thought-out layout, and the breakfast selection is plentiful. The Manhattan Hotel, centrally located in Harbin, is definitely worth a stay.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
彩玲
Premium Standard Room
Stayed in Jul 2025
Family
29 review
9.0/10
Great
Posted on Sep 6, 2025
The location is fantastic, right next to St. Sophia Church Square, and it's only a 20-minute walk to Central Avenue. The nearest subway station is also within a 20-minute walk. There are plenty of restaurants nearby, making it convenient for dining and shopping. The hotel decor is a bit old, and there's no laundry room, but its superb location and reasonable price make up for it.
Original textTranslated by Google
6/10
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
1860246****
Premium Standard Room
Stayed in Jul 2025
Family
25 review
2.5/10
Posted on Aug 29, 2025
The cleanliness of this hotel is beyond words! I've never seen a hotel this dirty. We arrived in Harbin late with elderly family members, so changing hotels wasn't an option. I asked the front desk if we could upgrade to a different room, but they denied it, saying they were too busy. This was an absolutely disgusting stay! Harbin people are so nice, and the city is popular all year round. With such a great location, why is the hotel's hygiene so poor? I hope they clean it up, especially given the prime location and the good breakfast! They really need to sort out their cleanliness. There were even used slippers left exposed under the bed!
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at the Harbin Manhattan Hotel. Located at No. 57 Zhaolin Street, adjacent to St. Sophia Cathedral, the hotel boasts an excellent location and convenient transportation; Central Street is approximately a 5-minute walk away. We are honored by your positive feedback and are committed to providing you with even better service. We look forward to your next visit!
Jingyixiushen
Premium Standard Room
Stayed in Jul 2025
Family
18 review
6.0/10
Posted on Aug 16, 2025
Beyond its great location, which offers easy access to St. Sophia Cathedral, this hotel honestly has little else to offer. The amenities and services are practically non-existent, and the facilities are outdated. Poor hardware, lagging software service – it's as if they've stood still. Compared to a stay a decade ago, there's been no improvement; it's genuinely a terrible experience. If they don't overhaul things, I suggest they close down.
Original textTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Hotel. We are very sorry for the unpleasant experience. We have recorded the issues you raised and will improve our customer service and continuously update hotel facilities. We will definitely make improvements and look forward to your next visit.