I am a person who hardly gives five stars. The reasons for this five stars are as follows:
1. The taxi driver said that it was very remote, and suggested that we change hotels, but in fact, I couldn’t find a clean hotel with a good service attitude in a prosperous area before. After arriving at the hotel, I found the appearance of the entrance and the front desk The lobby environment is very good, and it is not far from the bustling area. It is very convenient to take a taxi. There is also an airport bus, and it is not in a bustling area. It is relatively quiet, which I prefer.
In a word: Fortunately, I didn't listen to the taxi driver's advice and change hotels.
2. I feel a little smell when I enter the room. I am sensitive and not very heavy. I think it should be solved by turning on the air conditioner and opening the window to change the air for a while. His room card and electric card are separated, which means that the air conditioner can still work after I go out. It was running, so I turned on the air conditioner and went out to have a meal first. I planned to come back to see if there was any smell, and if so, I would change rooms. I didn't respond to the staff here.
3. The unexpected happened. I just took a taxi to go out for dinner, and the hotel called, asking how we felt about our stay! Immediately, I felt the thoughtfulness and full marks for the details, so I mentioned the slight smell. I said I planned to come back after dinner to see the situation. The hotel was very considerate and said that it would definitely meet my requirements and change the room for me before I went back to the hotel. I made another call and said that I went to my room to check the specific situation. If I want to change it, I will change it when I get back to the hotel. The whole attitude is very good! Later, when I came back, I didn't feel the smell, so I didn't change it.
4. When I booked the room online, I didn’t think it was too big after looking at the pictures, but the actual standard room is very spacious! It is beyond my imagination, because generally the picture looks larger than the actual room.
5. Stayed for three nights, it was clean, soundproofed, and the attitude of the passing front desk staff was very good. They would be very attentive to our requests and try their best to prepare for the guests. For example, two bottles of water for one night are not enough for us. Leave a message, please put 4 bottles for us the next day, and the hotel will put 6 bottles for us.
6. When I checked out on the last day, I deliberately didn’t ask someone to clean it for me. I wanted to pack my things by myself, so I didn’t have any water to drink that day. When we went to the front desk to check out later, before I could tell, the staff immediately I took out two bottles of mineral water and said that I would drink them on the road. I really think how a hotel gave me the feeling of Haidilao!
7. The hotel gave me a super five-star experience this time. On the way to the airport, we called again to ask about our housing experience. It’s been a while since I’ve had time to write this review, and I may not remember many details, but it’s really the wisest choice I’ve made to stay at this hotel this May Day! Made my vacation very enjoyable! In the future, I will choose Atour first when I travel, and I hope that each Atour will have such a high standard and attentive service!
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