Fairfield Inn & Suites Houston Northwest/Willowbrook

It was an amazing trip The breakfast bar was great and the hotel people were very accommodating

It’s ok

Room condition was ok, mini fridge though not so great it has only a 2 hour “on” button which was frustrating as I had to keep getting up to turn on throughout the night for my sons milk to be kept cold. Breakfast was 1 hour from closing and they had no eggs nor a microwave for food to heat up as some needed to warm up. Everything was scattered around, butter for waffles over with bagels as well as syrup with eggs and what not.

Easy check in. Clean and spacious room. Comfy bed. A/C worked great! Fresh smell! Breakfast was a variety each day. Helpful staff.

The breakfast was very poor no plates to put the food on the dried up ham look like it had been there for three days the sausage there were only one or two pieces of sausage available. It was very sparse and not advertising.

The water was shut off, so was unable to shower. I was considering extending my stay, but after talkng with the front desk, I decided to just leave.

Everything was clean and staff very friendly

Where the air was coming out for the air conditioning. I was coughing alot. Now that i checked out, im not having the problem no more. So poor air quality in the room

It was good, we had a little problem with our air conditioning in our room, but they were able to get us accommodated and switch to another room quickly. The pool was needing some attention, but they called their pool guys. Hopefully, it’s fixed now.