Staybridge Suites HOUSTON NW CYPRESS CROSSING by IHG

Good value for money, bd fair enough, very clean. Breakfast ok. We got an amazing service from the hotel staff!

We had such a wonderful stay at staybridge by IHG! The hotel is beautiful, clean, and feels brand new. The complimentary breakfast was such a great bonus and everything was well kept and welcoming. The dinner and drinks Monday - Wednesday was also a great add on ! Corrie at the front desk truly made our experience exceptional. She was so accommodating, friendly, and genuinely caring throughout our stay. She took the time to tell us about all the best local spots in the area and was always checking in to make sure we had everything we needed. Her hospitality made us feel so welcomed and comfortable from the moment we arrived. Highly recommend staying here if you’re in the Cypress area — amazing service, beautiful hotel, and such a positive experience overall!

We had a great stay, nice not-too-scented room, good-enough breakfast, all-around excellent and we were happy. My impression from reading reviews is that most hotels in the area have troubling problems, so picked this one and it lived up to its lack of bad reviews. Except, the first night, after listening to a parade of thumps and bumps and -- what, I can't even describe -- we moved our room. I hate moving rooms but it really was a lot. The desk clerk said it was water pipe noise, which I guess is possible, but not very believable. It seemed like a known issue. She gave us a bigger room, and it was quiet until Sunday night, when the same noises started up. But it wasn't as bad, and really, we were happy. I hope they can figure out how to fix whatever's going on, though. The breakfast was a typical Hampton-Inn-type breakfast, eggs and sausages or patties, not great but fine. Our first morning there were fried potatoes at breakfast, but not the rest of the stay -- maybe it was just on weekdays, which I could've tested but skipped the breakfast on the last morning. Unlike the Staybridge we stayed at in Lansing Michigan, they did NOT scent their linens, or hardly at all, which I appreciate. I hope to never fly into Houston again, but if we do we'd definitely stay here again and can recommend it.

Richy “Pops” was very helpful in getting back the funds I lost when the packaging for a router I purchased for an emergency situation at work got thrown away mistakenly by one of the room cleaners. My wife, who is in charge of our finances was very happy too. I can’t recommend Staybridge Suites enough. Thanks again Richard!

A terrible general manager! I have never felt so disrespected in my entire life. A 250.00 cleaning fee is no joke and 2 lousy ass pictures does not prove anything. At first you said it was feces and now you claim it was vomit on the floor. I asked you to let me come in and see for myself all these claims but you decided to just brush me off but I am not done! The washable bath Crayola paint on the towels that you had to throw away what a joke! Take pictures of every corner of your room when you check in and before you leave!