Travelodge Hartlepool Marina

Change of travel plans more than a week in advance and they still charged me for the room, changes that were out of my control

Such a nice hotel ,the staff member was so helpful and friendly 👍😊

I stop at the Travelodge Hartlepool every Thursday through work. I had 2 weeks off and when to check in 16/04/26 like I do every Thursday. Gave my name to Sylwia who was working at the time my name and company who I work for. She said you not book in here and ask if I got a booking reference which I had on Travelodge Headed Paper and said I can’t book in. As I was not on there computer I had to ring a manger to confirm it was me. I said I been coming here now over 6/7 months and I say you know who I am. She (Sylwia) reply yes I do but needed a manager from the company I work for to verify me. What a joke. I’ve been on the road since half 4 that morning I just wanted to check in and relax. I got in after about 20 minutes. I think Sylwia needs to go on a customer service course and get some common sense

We have stayed at this Travelodge a number of times and found the staff very friendly and helpful. Eva had prepared our room to an excellent standard. Plenty of parking, quiet location, easy to find. Hartlepool is a hidden gem on this coast with plenty to see in the town itself. Packed full of history. Within easy reach of Seaton Carew, another hidden gem; Able Seaton Port; Middlesbrough; Blackhall; Horden; Seaham.

Just returned from a 2 night stay, great location, close to centre of town and train station. Clean,comfortable room, beds very comfortable. Staff friendly and helpful, special shout out to Irene who went above and beyond when needed help with WiFi. Would recommend.

The hotel room was spotlessly clean and well maintained. The member of staff on reception was lovely and welcoming. She also gave us advice on what was around the local area. The location is quiet with a view of the mariner. Inside was quiet too. The ground floor room was very spacious. The free car parking was appreciated. Lots of places nearby to eat and some supermarkets too. The room had a local guide printed on the desk, with local numbers for different services, which was a nice touch.

I kicked my friend out the hotel due to finding them smoking after I came from the bathroom. Said friend when leaving told reception i am smoking in the room. Next thing I hear is the receptionist & security guard demanding I leave the hotel in 10 minutes for smoking. I have never smoked in my life & told them this aswel as me kicking my friend out for smoking. This all happened at 2am leaving me with nowhere to go other than to sleep in the car.

Travelodge gave us clean, well organised and friendly accommodation for 2 nights - many thanks to Eva and her team. Travelodge give very good value.

Lovely clean tidy room thank you Anna friendly stayed here a few times plenty to eat around.