To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.5
Cleanliness9.3
Filter by:
Sort by:
All reviews(82)
Positive reviews(81)
Reviews with photos/video(14)
Great service(31)
Clean and tidy(22)
Awesome rooms(21)
Awesome stay(19)
Delicious breakfast(19)
Located downtown(11)
Comfortable bed(9)
Convenient location(9)
Negative reviews(1)
Anonymous User
Superior Double Room
Stayed in Jul 2026
Family
43 reviews
10/10
Outstanding
Posted on Sep 1, 2026
Clean and comfortable, it’s good👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Response from Property: Dear Guest,Thank you for choosing our hotel and for taking the time to write a review.We're glad you found your room clean and comfortable. Our team works hard to keep everything in top shape.We look forward to seeing you again in the future. Best wishes,Front Office
Guest User
Double Room
Stayed in Jul 2026
Traveling with friends
1 reviews
7.5/10
Posted on Aug 9, 2026
Great location, close to the city center. The beds were good, not too hard. A downside was the breakfast; many items weren't refilled. I had to ask, and even then it wasn't done. A shame.
Original textTranslated by Google
Response from Property: Dear guest, Thank you very much for taking the time to review us. We are pleased that you appreciated our central location and comfortable beds. We are happy to offer the combination of comfort and excellent accessibility to guests like you. We will, of course, take your comment regarding the breakfast into account as valuable feedback. We also hope that you enjoyed the unique atmosphere of our historic building. We would be delighted to welcome you again in the future. Kind regards, Front Office
Guest User
Double Room
Stayed in Jun 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Jul 30, 2026
As always, a very satisfied customer. This hotel is among the best in Hasselt. The reception is always friendly, and after a few stays, the staff recognizes you despite the many guests. The staff, including the cleaning ladies, are always very helpful and friendly. Highly recommended.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you very much for your positive review and for the trust you place in our hotel time and again. It gives us great pleasure to read that you had such a pleasant time with us once again. Our team strives to offer every guest personal and warm service, and we are pleased that this was clearly evident during your stay, even down to the cleaning team. We hope that our central location and proximity to major roads also serve you well every time. We look forward to being of service to you again at a future opportunity. Kind regards, Front Office
Guest User
Double Room
Stayed in Jun 2026
Traveling with friends
1 reviews
8.5/10
Very good
Posted on Jul 29, 2026
Perfect location for getting to the city center. Friendly staff. Close to a large parking garage where you can leave your car for a few days (Parking Blauwe Boulevard). Free water, tea, coffee, and hot chocolate available all day.
Original textTranslated by Google
Response from Property: Dear, Thank you very much for your lovely review. It is wonderful to read that you enjoyed your stay so much. We are very pleased that our central location, the friendly service from our team, and the proximity of the car park on the Blauwe Boulevard contributed to a carefree experience. It is also nice to hear that you appreciated our free coffee, tea, hot chocolate, and water throughout the day. Our comfortable rooms offer the ideal base to discover even more of Hasselt. We hope to welcome you again soon. Kind regards, Front Office
Bert Wagtelenberg
Triple Room
Stayed in Jul 2026
Couple
2 reviews
8.0/10
Very good
Posted on Aug 30, 2026
Friendly welcome upon check-in. Everything was clean and tidy. Excellent breakfast.
Original textTranslated by Google
Response from Property: Beste Bert,Bedankt voor uw review, we appreciëren het dat u de tijd ervoor nam.Fijn dat onze vriendelijke ontvangst, de netheid van uw kamer en ons ontbijtbuffet aan uw verwachtingen voldeden. We blijven werken aan een gevarieerd aanbod om de dag goed te starten.We hopen u in de toekomst nogmaals van dienst te mogen zijn.Met vriendelijke groet,Front Office
Filotas papadakos
Twin Room
Stayed in Dec 2025
Traveling with friends
4 reviews
9.5/10
Amazing
Posted on Feb 4, 2026
Very nice hotel in the center near to everything with nice and friendly staff
Response from Property: Dear Filotas, Thank you very much for your kind feedback.We are thrilled you enjoyed your stay at our centrally located hotel. It is wonderful you found our team friendly and helpful.We take pride in offering a comfortable base for exploring Hasselt and are delighted you appreciated our proximity to the city's attractions.We hope to welcome you back soon for another enjoyable stay. Take care!Dillon, Shiftleader Front Office
Marko Cip
Double Room
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 28, 2026
I stayed for one night only, but the service was polite and efficient. Bed was comfortable. Bathroom was clean, plenty of towels. Free coffee / tea / water (self-service)at the reception area.
Response from Property: Dear Marko,Thank you for your positive feedback.We are delighted your stay with us was comfortable and efficient.It’s wonderful you found the bed relaxing and appreciated the self-service refreshments available around the clock.We look forward to welcoming you back. Best wishes,Front Office
Guest User
Twin Room
Stayed in Mar 2026
Couple
3 reviews
10/10
Outstanding
Posted on Apr 12, 2026
The hotel's location was great for exploring the city. The breakfast was simple but tasty, with a good variety of bread.
Original textTranslated by Google
Response from Property: Dear, Thank you for taking the time to write a review. We are delighted that your stay was enjoyable. We are pleased that you appreciated our central location while exploring the city. We are also happy that you enjoyed our breakfast with various types of bread. We strive to offer a pleasant start to every morning. We hope to welcome you again soon. Kind regards, Front Office
Guest User
Double Room
Stayed in Mar 2026
Couple
2 reviews
9.0/10
Great
Posted on Apr 9, 2026
The hotel is well-located, with friendly staff. The room wasn't too big but it was sufficient. Definitely worth a repeat stay.
Original textTranslated by Google
Response from Property: Beste gast,Bedankt dat u de tijd heeft genomen om uw feedback te geven.We zijn blij dat u onze centrale ligging en het vriendelijke team heeft gewaardeerd. Het doet ons goed te lezen dat de kamer aan uw verwachtingen voldeed en dat u positief terugkijkt op uw verblijf.Hopelijk mogen we u nog eens ontvangen voor een volgende overnachting.Met vriendelijke groet,Front Office
Guest User
Twin Room
Stayed in Feb 2026
Family
1 reviews
6.5/10
Posted on Mar 25, 2026
Good location. Persistent electronic issues with the TV. Unclear if there's hotel service in the room – perhaps better to explain online. Incorrect parking garage price on the website – needs to be updated. Also expensive compared to other parking garages. The garage isn't immediately optimal and access is quite complicated via the secured streets and one-way traffic – several codes are needed, which isn't always easy when you're alone.
Original textTranslated by Google
Response from Property: Dear, Thank you very much for your review and for sharing your experience. It is nice to read that you appreciated our central location. At the same time, we regret that your stay was affected by several practical inconveniences, such as the television malfunctions and the lack of clarity regarding in-room service. Naturally, that is not the experience we want to offer. We also fully understand your comments regarding the parking garage and accessibility. Access in the city center can be complex, and we will certainly take your feedback regarding communication and pricing information into account to make this clearer and more transparent for future guests. Your comments are very valuable and will be followed up internally so that we can further improve our services. We hope to welcome you back to B&B Hotel Hasselt in the future for a more pleasant experience. Kind regards, Front Office
Guest User
Twin Room
Stayed in Jun 2026
Solo traveler
42 reviews
6.0/10
Posted on Jul 4, 2026
Someone upstairs dropped a heavy object around 2 AM??? 😱😱😱
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your review. We are sincerely sorry for the inconvenience you experienced during your stay. Our rooms are designed to offer a peaceful environment for our guests, and we regret that your experience did not meet your expectations. We would like to welcome you back so that we can change your perception of our hotel. Sincerely, B&B Hotels - Hasselt, Front Office Manager
Guest User
Double Room
Stayed in Nov 2025
Business traveler
6 reviews
9.0/10
Great
Posted on Dec 9, 2025
Nice place & perfect location
Response from Property: Dear Guest,Thank you for such a great review!We're thrilled you enjoyed our hotel and its prime location.We hope you had the chance to experience our historic 17th-century building blended with modern comforts during your stay.We look forward to welcoming you back. Best regards,Dillon, Front Office
Guest User
Double Room
Stayed in Dec 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jan 15, 2026
Really nice hotel. Staffs are really friendly and helpful. I've asked them to print out some documents for me and they were very happy to help out.
Room is clean and spacious. Just a bit cold first when entered. But the electronic heater definitely helped warm it up later.
Response from Property: Dear Guest, Thanks very much for your review.We are thrilled to hear your kind words about our team's friendliness and their willingness to assist with your requests.That said, we regret any initial discomfort with the room temperature. Our heating systems are designed to ensure comfort, and we are glad they provided warmth during your stay.Finally, it is great to know your room met your expectations in cleanliness and space. We value your recognition and look forward to your next visit.We would love to have you return for another pleasant stay.Best regards,^, Front Office
Guest User
Superior Double Room
Stayed in Jun 2026
Couple
8 reviews
9.0/10
Great
Posted on Sep 4, 2026
Pleasant stay. Friendly staff. In a top location.
Original textTranslated by Google
Response from Property: Beste gast,Bedankt voor uw positieve review.Fijn dat u ons vriendelijke team waardeert en onze centrale locatie in Hasselt handig vond.Graag verwelkomen we u in de toekomst opnieuw.Met vriendelijke groeten,IlanaFront Office
Guest User
Double Room
Stayed in Apr 2026
Business traveler
8 reviews
10/10
Outstanding
Posted on Aug 30, 2026
The environment is good, and it's clean and hygienic.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住酒店並分享住宿體驗,很高興我們的酒店能得到您的認可!很高興您喜歡酒店的環境與整潔。我們的酒店位於17世紀歷史建築“Oud Gasthuis”內,現代空間與古老風貌完美結合。期待您的再次光臨,Front Office