The hotel's most impressive features are the beautiful lobby, automated toilets, and bathroom decor. However, the in-room toilets are not automated, and the bathroom tiles are different. The shower gel smells lovely, but the shampoo leaves hair dry, and there's no conditioner. The water pressure is poor, and the hot water is unstable. There are no slippers and no doorbell. The internet disconnects during the day and can't be reconnected. Soundproofing is bad, but the bedding is comfortable, and the pillows are just right – neither too soft nor too firm. The hotel's ground floor offers complimentary coffee and snacks, but the drinks are unpleasant; many people just pour coffee and leave it untouched. There's no air conditioning indoors. The location is very convenient, with excellent connectivity. It's a 3-minute walk to Peter's Panang Nian Gao, an 8-minute walk to Hood Coffee (highly recommend the 'dirty' coffee – it's not too sweet or greasy), and a 10-minute walk to Kim Yong Market and Lee Garden Plaza, where you can find anything you want to eat. If it rains, you can borrow an umbrella from the hotel. The staff are nice, and the hotel can arrange car transfers for guests to and from Penang, the Malaysia border customs, and tours in Songkhla city, costing around 2,000-3,000 Thai Baht. In-room massage services can also be booked.
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