Our family recently stayed at the Friendlytel Hotel during a trip to Hat Yai. While the hotel boasts an exceptional location that makes exploring the city incredibly convenient, there are several areas regarding room comfort and maintenance that management should address, particularly for those traveling with elderly family members.
The Positives: Location and Accessibility
• Prime Spotting: The hotel's location is its biggest selling point. It is well within walking distance to both the popular Lee Garden Night Market and Kim Yong Market.
• Abundant Dining: The surrounding area is vibrant and packed with a fantastic variety of shops selling local foods, snacks, and drinks. You will never go hungry staying here.
Areas for Improvement:
• Water Quality: We noticed a distinct, metallic taste in the water while showering, which was somewhat unpleasant and suggests the piping or filtration system may need maintenance.
• Room Lighting: The lighting in the rooms is quite dim and insufficient. If you are traveling with senior citizens, you will need to take extra care to ensure they can navigate the space safely.
• Bedging Comfort: The mattresses were noticeably uncomfortable and firm, which impacted our quality of sleep after a long day of walking.
Verdict:
Friendlytel Hotel is a solid choice if your primary goal is convenience, walkability, and easy access to Hat Yai’s food scene. However, if you require high room comfort or are traveling with seniors who need well-lit spaces, you may want to weigh these factors before booking.
