Jukeiso

I have never before walked into a hotel room and refused to leave because of the view but I did at this beautiful ryokan. Jukeiso is something special, set on the hill next to the famous O-Torii gate on the island. We were met at the ferry terminal and taken through the town to the ryokan, where we were met by more wonderfully attentive staff who gave us the warmest of welcomes and insisted on taking our bags, something I always feel guilty about. While we checked in, one member of staff even cleaned the wheels of our suitcase, which I'd say goes above and beyond. We were shown up to our room and we were quite blown away. The room had windows on two sides looking on to the bay where the O-Torii gate is. The room itself was a traditional Japanese one with tatami mats in the main room and futons which were laid out for us when we went for dinner. This being Japan, there were of course all modern conveniences including charging points, adaptors, spotlessly clean facilities, a TV and small kitchen area but the main draw was the stupendous view. We were given tea and invited to settle in and I didn't move until the evening. I just sat in the window looking at the view. The ryokan is located right in the town centre, down a flight of stairs. It is also about a five minute walk from the O-Torii gate. In the evening, we went down for dinner. I am a vegan and my wife had advised them of this. In response they had made clear that they were very happy to cater for me, which they did with aplomb. We were treated to a seven course meal which, for most residents was very heavily based around fish and seafood, with some of the area's famous oysters served as a starter. I was given equivalent dishes throughout and thoroughly enjoyed them all, although we were given so much that I was unable to finish my meal. The staff were attentive and helpful throughout. My only comment on their wonderful service is that they might have helped us poor foreigners with a description of the delicious food we were served. As with many traditional guest houses in Japan, the ryokan had a communal bathing area and an outdoor onsen which could be booked for free for half an hour. My wife enjoyed this on her own as I didn't want to rush her. Beautiful yucata were provided for bathers to wear after their relaxation time. We returned to our room to find that the futons had been laid out and we spent much of the evening simply sitting at the window before going to sleep. In the morning, we were able to get up and down to the O-Torii gate before all the tourists had arrived, which was a real treat. Breakfast was once again excellent with my wife and son enjoying a traditional one which, once again, was very fish and seafood dependent. As the unadventurous type - and a vegan - I had a traditional European breakfast of tea, toast, fruit and a small salad, which was just what I wanted. We left in the morning and the wonderful staff looked after our bags, deliverin

Awesome Ryokan stay experience. From pick up to drop off, the hospitality and attention to detail are impressive. The 10 plus course dinner and an elaborate breakfast with a view are amazing. The room was large with tatami floors and en-suite toilet and shower. There are public and private onsens. The view from the room is amazing.

Terrible! This claims to be a ryokan, but it’s just a massively overpriced tourist trap. All the decor is so tired: the bathroom, toilet, shower are vintage 1960s - even avocado green sanitary! The walls are scuffed and look like they were last decorated in the 1980s. The airco/heating is dated, and makes an awful noise. The food is truly awful. To call it kaiseki is a massive insult to all the genuine kaiseki chefs who skilfully combine quality ingredients to make an appetising meal. This is average ingredients by mediocre chefs (that isn’t rescued by the ‘cosplay’ of tourists dressing-up in yukata).

Staff were amazing, really went above and beyond to make our stay comfortable and memorable. Beautiful view of the Torri gate from our room and complimentary shuttle available to get to and from the ferry station. Excellent.

Fantastic Ryokan for an authentic experience on Miyajima. They offer western style beds but the reason you would come is for the full Ryokan experience with tatami floors and futon beds! There are many rooms with views directly of the floating gate which is truly a sight and offers a great location for walking round miyajima as it is close to the floating shrine, a 10 min walk from the main shopping streets but can be a stating point for one of the many longer walks around the island. The staff are attentive, polite and very accomodating. The kaiseki style dinner, heavy on the regional seafood, was truly a brilliant experience and was a seemingly unending series of beautifully presented small dishes. The hotel itself is dated on the inside but that adds to the charm and overall experience. There is a private onsen which you can reserve for free but sadly was fully booked during our time there which felt a missed opportunity. I do wonder if there was a way to stagger bookings to enable each guest to experience it, however we did arrive late onto the island so with more pre planning / earlier arrival time likely would have avoided this issues of our own making.

Wonderful stay at this large ryokan where the staff managed to make it feel like a welcome family stay. Amazing view from the rooms and welcome free “onsen” for guests. As we arrived early we were allowed 45mins to use it privately as a couple (usually segregated). We ate a Kaiseki meal at the ryokan which was enjoyable and very filling. The lovely staff both in reception and dining room were so relaxed and friendly to help some who were uncertain how to cope with traditional Japanese customs. Sleeping was on futons on tatami mats and more comfortable than expected (though still a little hard). Rooms were enormous. Didn’t want to leave.