The Railway Hotel

Description of property a bit misleading. This is not a hotel more an AirBNB room. There are no bar meals etc as suggested and the buffet breakfast comprises a range packet cereals and white bread and spreads for toast. And no one on site to address issues. Room was not particularly clean, quite a few high level spider webs, surfaces dusty and stained carpet. Bathroom was clean but very small and the shower mat smelt musty and unpleasant. Not the owners fault (a fix was attempted) but apart from early on the first morning (of 3 nights) there was no hot water due to a boiler breakdown. Unfortunately cannot recommend this accommodation.

This is the second review I have written about this absolutely wonderful place, and I could not be more pleased with my second visit in less than a year. To start with the place is very nice, clean and is everything that you would expect in a small hotel. There is a electric kettle in the room, and an offering of coffee and tea as well. The bathroom was small, but was neat and well appointed, also, there was a lot of good hot water for showering. There is a nice breakfast nook at the entrance, with Fridge and Microwave, with a good selection of fruit and breakfast bars provided. I used the nook to prepare breakfasts and dinners that I was able to buy at the CoOp just down the street from the hotel, this enabled me to buy and prepare lunches for my various hikes around the town. The bed was comfortable and the nearness of the railroad platform, made this the idea place to stay while exploring the various Roman ruins in the area. Julia, the host, was as charming as ever and made sure that the room was all that I and my wife could want. She was able to recommend places to eat in town, and places to hike to that are often overlooked by the causal traveler, believe me, there are some wonderful places around Haydon Bridge to see. I was so impressed with the hotel, and the people that surround it and make up this beautiful town that I had to bring my wife across an ocean to expierence it. She loved the hotel and the town! The hotel was quiet, restful and well cared for, and the value for your money is perfect. I do hope that I am able to return again to this delightful hotel, to me it was like coming home, and I believe you will find it is well worth a visit.

Be warned, this is not a hotel as its name suggests, nor is it the building pictured (that’s the adjacent pub of the same name which I discovered on arrival has nothing to do with the rooms). There’s no reception, no visible staff and no contact at all with anyone other than a vague WhatsApp on arrival day giving you a keybox code and info about a self-service breakfast. It’s not obvious where the entrance is at all, it’s poorly light and took some time to work out which key box was mine and how to open the thing. Great fun for a lone female on a dark, wet Feb night! Worse though is the fact that after faffing around (and genuinely sizing up if I should turn around & go home), I realised that the one for my room had been left still on-code - not secure at all. Once inside, I find my room, the Radcliffe - decent size with tiny ensuite. However, the window didn’t open, the tv remote had a gouge on its side (nearly cut my hand) and the toilet was suspiciously noisy … then by morning completely blocked. But as it’s not a hotel and has no-one around, there was no alternative but to use it - disgusting! There was also no visible fire escape info in the room which made me feel very uncomfortable especially as it appeared I was the only person in the entire building. Then there’s the breakfast room - a walk-in cupboard with a shelf of cereals, some fruit, toaster, microwave & fridge with the basics. No proper coffee and no where to sit so presumably the idea is make what you want then take it to your room. On the plus side, the bedroom seemed clean, was spacious, decent shower and clearly effort had gone in to making sure there was plenty food to choose from at breakfast (albeit it was essentially s/c). All in all though, this is accommodation is not as advertised and IMHO is not a safe option for solo travellers - really think twice before booking.

Staff and location fantastic. Very welcoming and the hotel decor is exciting.

Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.

Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!

Absolutely loved this place. Rooms were very nice and the upkeep of this place was great. The staff was wonderful and helpful, the breakfast was very nice, cereal, yogurt, juices and wonderful jams, as well as other goodies. The price was well worth it, and it was quiet and restful. I loved it so much I have plans to return with a few months to share it with my family. Highly recommend this wonderful inn and the great people who run it.

Very poor experience. My young son needed to use a rest room urgently but turned away. No reputable hotel would ever do this to a family.

A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.