Hotel Morris Sydney - Handwritten Collection

Hotel Morris Sydney - Handwritten Collection Reviews

Hotel Morris Sydney - Handwritten Collection

412 Pitt St, Haymarket, New South Wales, 2000, AustraliaView hotel details
Hotel Morris Sydney - Handwritten Collection
Hotel Morris Sydney - Handwritten CollectionHotel Morris Sydney - Handwritten CollectionHotel Morris Sydney - Handwritten Collection
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Guest Reviews of Hotel Morris Sydney - Handwritten Collection

8.9/10
Very good
115 review
Verified reviews
Location9.1
Amenities8.4
Service9.0
Cleanliness9.1
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All reviews(115)
Positive reviews(113)
Reviews with photos/video(29)
Awesome rooms(23)
Awesome stay(13)
Located downtown(12)
Easy to get around(11)
Delicious breakfast(7)
Convenient for shopping(7)
Small room size(5)
Friendly front desk staff(4)
Negative reviews(2)
Xiaoyumiwangerli
Bambina Room With 1 Queen Size Bed
Stayed in Jan 2026
Solo traveler
3 review
8.0/10
Very good
Posted on Feb 27, 2026
Our first night in Sydney was Chinese New Year's Eve, and we chose to stay here because it's very close to Chinatown. The hotel entrance is small, and from the outside, it looked like a bar. When we went in, we realized the ground floor is both the lobby, restaurant, and bar. There was no Chinese-speaking staff available during check-in. They required a 1 AUD credit card pre-authorization as a deposit. There's a large supermarket nearby where a big bottle of mineral water costs only 80 cents. The room provides a complimentary glass bottle of water, but I noticed the cap wasn't very clean so I didn't drink it. The room was tiny, and the hallway ceilings were quite low, making it feel a bit cramped. It was fine for a single night as a temporary stopover. Breakfast was a set menu, not a buffet. Chinatown was very lively during the Chinese New Year period, with long queues at all the restaurants.
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6/10
Response from Property: Dear Xiaoyumiwangerli,Thank you for taking the time to share such a detailed review of your stay at Hotel Morris.We’re delighted that you enjoyed our convenient location, especially during the vibrant Chinese New Year celebrations near Chinatown. It truly is a special time to experience Sydney.We appreciate your honest feedback regarding the arrival experience, room size, and breakfast format. Our lobby concept is designed to combine reception, bar, and dining into a more intimate space, but we understand this may feel different from a traditional hotel setup. Regarding the pre-authorisation, the small hold is a standard security measure, and we’re sorry if this was not clearly explained. We also sincerely apologize for your concerns about the water bottle — cleanliness is extremely important to us, and this will be reviewed with our housekeeping team immediately.We understand that the room and hallway dimensions may feel compact, particularly in a heritage-style building, and we appreciate your understanding that it suited your short stay.Thank you again for your balanced feedback. We hope to have the opportunity to welcome you back in the future for an even more comfortable experience.Kind regards, Josephine HauvuyAssistant ManagerHotel Morris Sydney – Handwritten Collection
Jianxixuetu💭💭💭
Dante King Bed Room
Stayed in Jan 2026
Solo traveler
12 review
10/10
Outstanding
Posted on Feb 16, 2026
That's great! 🥹Thank you very much for the careful and thoughtful service of your hotel staff in the past two days. Even if my English is not good, you can patiently answer. This is a very good point. This trip to Sydney is too hasty. I will still choose your hotel next time. I remember the smile of each of your service staff! Looking forward to seeing you next time!
6/9
Thasupakorn Rokrungroj
Bambina Room With 1 Queen Size Bed
Stayed in Jan 2026
Business traveler
5 review
8.5/10
Very good
Posted on Feb 2, 2026
Great location in Thai Town, a lot of Thai food for who beloved Thai Taste then would recommend to stay here. Walking distance to shopping area and Tram. Nice room design, good breakfast. Reception is at the Bar but limited Hotel Staff - still good service. Staff in the morning shift was good and the Reception who was check-in very helpful. Only, one lady, nice shift who’s wear black jacket on day of 1Feb’26 was not friendly with Asian Guests. Tone of voice during conversions feel aggressive.
WL89
Morris Queen with 1 Queen Bed
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Feb 1, 2026
I booked this hotel last minute for my mom, as she decided to join our trip during the Christmas and New Year period, where our hotel that we are stayed already fully booked. I found this boutique hotel online, and since it was new and looked nice, I decided to give it a try & booked for my mom (this hotel Just 3mins away (walk) from our hotel). The location is good, and overall cleanliness was excellent. The room, hotel areas, and walkways were all clean, well maintained, and pleasant. However, we did experience an issue with the air conditioning. On the second night, the AC was not functioning at all—no airflow and very humid, which made it uncomfortable, especially during summer. We contacted reception but were told the AC system was centralized and nothing could be done at the time. The AC started working again in the afternoon. Unfortunately, the same issue happened again on the third night. My mom called reception and was only provided with a fan, which still did not help much due to the heat. The next morning, I personally spoke to the person in charge regarding the AC issue and requested either a room change or a refund so we could move to another hotel. To their credit, the management handled the situation well and arranged for my mom to be moved to another room on Level 3. From that point onward, the AC worked perfectly until check-out. Overall, the hotel is clean, well located, and has good potential. While the AC issue was frustrating, the management’s willingness to resolve the problem and provide a room change was appreciated. With better consistency in facilities, this would be a great place to stay.
Guest User
Bambina Room With 1 Queen Size Bed
Stayed in Nov 2025
Couple
6 review
8.0/10
Very good
Posted on Dec 8, 2025
The staff was nice but I think they’re a bit understaffed, and the receptionist was doing check ins while making a drink for the bar at the same time, so wait time was long. The room was a bit dusty, but overall the stay was decent.
Response from Property: CiaoThank you for the overall lovely feedback, I am sorry about the team being a little busy, unfortunately this can be the nature of a smaller property.Thank you again for helping us to perform at our best,Luke GibbsHotel Morris Sydney - Handwritten Collection
Yo.drea
Piccolo Room With 1 Queen Size Bed
Stayed in Nov 2025
Solo traveler
22 review
10/10
Outstanding
Posted on Jan 7, 2026
Cute, clean boutique hotel with great location. Love the online check in process.
Response from Property: Ciao Yo.dreaThank you for the incredible feedback, we cannot wait to welcome you back again soon.Luke GibbsHotel Morris Sydney - Handwritten Collection
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Piccolo Room With 1 Queen Size Bed
Stayed in Aug 2025
Solo traveler
62 review
9.5/10
Amazing
Posted on Oct 2, 2025
Great place in Central Sydney. Perfect location to explore the city. Not far from the airport. Very convenient.
Response from Property: Ciao CarlosThank you for the incredible feedback, we are thrilled you enjoyed your stay with us. We look forward to welcoming you back again soon,Luke GibbsGeneral ManagerHotel Morris Sydney - Handwritten Collection
Anonymous User
Piccolo Room With 1 Queen Size Bed
Stayed in Jan 2026
Solo traveler
9 review
9.0/10
Great
Posted on Feb 22, 2026
For this price, the small size is really unavoidable, and it was a weekend, which made it even worse. Everything else was fine though, quite unique.
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Guest User
Morris King with 1 King Bed
Stayed in Nov 2025
Business traveler
30 review
8.0/10
Very good
Posted on Jan 11, 2026
Great location! Perfect for a short business trip, with easy access to everything. Plus, there are tons of dining options nearby, whether you're craving Chinese or Western food. Very good.
Original textTranslated by Google
Response from Property: Ciao,Thank you for the overall nice feedback, I am sorry to see we fell short of the mark.Thank you again for helping us to perform at our best,Luke GibbsHotel Morris Sydney - Handwritten Collection
ElizavetaVi
Bambina Room With 1 Queen Bed Accessible
Stayed in Nov 2025
Couple
13 review
10/10
Outstanding
Posted on Jan 24, 2026
Lovely stay Had a great stay at morris Hotel. The room was clean and comfortable, the staff were friendly and helpful, and the location was very convenient. Everything was easy and well organised, making for a relaxing experience. Would happily stay here again and recommend it to others.
Response from Property: Dear ElizavetaVi,Thank you so much for your lovely review.We’re delighted to hear that you had a great stay at Morris Hotel. It’s wonderful to know you found your room clean and comfortable, and that our team made you feel welcome and well looked after.We’re also pleased that you enjoyed our convenient location and found everything easy and well organised — creating a relaxing experience for our guests is exactly what we aim for.We truly appreciate your recommendation and look forward to welcoming you back again soon.Kind regards,Josephine HauvuyAssistant ManagerHotel Morris Sydney – Handwritten Collection
Guest User
Morris Queen with 1 Queen Bed
Stayed in Oct 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Dec 18, 2025
Everything else was great, but the staff mistakenly confirmed the wrong order, which led to an overcharge. Thankfully, I got a refund in the end. Thanks to Trip.com for the help!
Original textTranslated by Google
Response from Property: CiaoThank you for the overall lovely feedback, I am sorry about the billing discrepancy faced and I am glad it was able to be resolved.Thank you again for helping us to perform at our best,Luke GibbsHotel Morris Sydney - Handwritten Collection
Guest User
Grande King with 1 king bed
Stayed in Oct 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 7, 2026
I booked one of the larger rooms, so it was very spacious. The breakfast was absolutely fantastic! You can order whatever you like, and it's all made fresh. Walking from the subway station saves money, and it's not too far.
Original textTranslated by Google
Response from Property: CiaoThank you for the incredible feedback, we cannot wait to welcome you back again soon. Grazie,Luke GibbsHotel Morris Sydney - Handwritten Collection
Kam George Lau
Piccolo Room With 1 Queen Size Bed
Stayed in Sep 2025
Business traveler
17 review
8.0/10
Very good
Posted on Nov 23, 2025
A small hotel, so I cannot expect much of the hotel facilities, but it has a great location, making it very convenient to access many places.
Guest User
Piccolo Room With 1 Queen Size Bed
Stayed in Sep 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Oct 25, 2025
Room was slightly small but aesthetically nice. Bed was comfy. Breakfast was great. Location was great. No table for working. Staff was friendly and professional. Check in desk was at a bar which is quite unique. There’s a lot of food and a shopping mall around the area.
Response from Property: CiaoThank you for the awesome feedback, we love that you just get us! Our rooms are small, but they are incredibly well designed and we do believe we are transparent in our offering.We look forward to welcoming you back again soon,Luke GibbsGeneral ManagerHotel Morris Sydney - Handwritten Collection
Anonymous User
Morris Queen with 1 Queen Bed
Stayed in Sep 2025
Couple
8 review
10/10
Outstanding
Posted on Oct 16, 2025
Room is on the smaller side. For a couple with 2 big luggages, you might not have any space to open both at the same time. But room is fairly new and clean. Location is amazing, walkable distance to Haymarket, CBD district, etc.
Response from Property: Ciao,Thank you for the incredible feedback, we are thrilled you enjoyed your stay with us.We look forward to welcoming you back again soon,Luke GibbsGeneral ManagerHotel Morris Sydney - Handwritten Collection