Mantra Sydney Central Reviews

Response from Property: Dear Fred,Thank you for your outstanding review and for highlighting our central location.We’re sorry to hear that external noise impacted your sleep. Being located in a vibrant CBD area does mean there can be some late-night activity, particularly on certain evenings.We appreciate your feedback and will continue to look at ways to minimise this impact where possible.Thank you again for staying with us, and we hope to welcome you back in the future.Kind regards,Mantra Sydney Central Team

Response from Property: Thank you for taking the time to share your feedback.We’re glad to hear you found the location convenient and appreciated our service. However, we’re sorry to learn about the issues you experienced during your stay, including the street noise, the non-functioning TV, and the flickering light in your room.Please accept our apologies for the inconvenience. This is not the standard we aim to provide, and we will be addressing these maintenance concerns with our team to ensure they are promptly resolved.We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Response from Property: Dear Suresh,Thank you for your review and for highlighting our location and value. We’re pleased to hear you found the hotel well positioned and reasonably priced.We appreciate your feedback and hope to welcome you back again soon.Kind regards,Mantra Sydney Central Team

Response from Property: Dear Guest,Thank you for your feedback and for rating your stay positively overall.I’m sorry to hear the bedroom temperature and air conditioning were not comfortable on arrival. This should certainly have been checked prior to your check-in, and I appreciate you bringing it to our attention.Your comments have been shared with the team to ensure better pre-arrival checks moving forward.We hope to have the opportunity to welcome you back for a more seamless experience.Kind regards,Mantra Sydney Central Team

Response from Property: Thank you for your lovely feedback. We’re delighted to hear you enjoyed our convenient location and the many dining options nearby. It’s also wonderful to know you found your room nice and clean.We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the future.

Response from Property: Dear KL Wong,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bart K

Response from Property: Dear Guest,Thank you for your great review and for sharing your experience. We’re delighted to hear you enjoyed our convenient location, with easy access to transport and nearby attractions.It’s also pleasing to know our daily housekeeping and luggage storage facilities added value to your stay, particularly for late travel plans.We appreciate your feedback and hope to welcome you back again soon.Kind regards,Mantra Sydney Central Team

Response from Property: Dear Laura Dun,Thank you for taking the time to share your feedback regarding your recent experience at our hotel. I sincerely apologize for the issues you encountered during your stay. It is regrettable to hear that the service you received did not meet your expectations, particularly at check-in. Additionally, I understand that noise levels and housekeeping standards were not satisfactory. We strive for a pleasant atmosphere, and I appreciate your comments regarding the odors from the restaurant, which is important for us to consider.Thank you for acknowledging Jessie’s efforts; I will ensure her service is recognized. Your feedback is invaluable in helping us improve.Best regards,Mantra Sydney Central

Response from Property: Dear HappyL,Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you appreciated our prime location and the convenience it offers to food and public transport. We look forward to welcoming you back in the future.Best regards,Mantra Sydney Central

Response from Property: Sounds like it’s working well for you—but I’m not sure what you’re referring to.Is this about a place you’re staying, a restaurant, an office, or something else? If you tell me a bit more, I can respond properly or help you compare options nearby if that’s useful.