Anonymous User
A hotel's positive reviews might be fake, but negative ones are definitely real. Here are the negative points I personally experienced or witnessed, confirming those I saw online:
1. The facilities are outdated, with peeling paint due to dampness everywhere.
2. The hygiene is truly appalling: chewing gum stains on the floor (with pictures), and long strands of hair on the sofa.
3. The electric kettle was disgustingly dirty (with pictures).
4. The so-called 'king-size bed' was actually two single beds pushed together (with pictures).
5. The male staff member at the front desk (Indian ethnicity, as described by the original reviewer) would immediately change his attitude whenever you had a problem that needed his attention.
6. Towels seemed to be replaced only when they felt like it, and housekeeping was basically random and unreliable.
All of the above were comments I saw before my stay, and they turned out to be my true experiences after checking in.
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