We stayed at Kruger Adventure Lodge as part of a safari package. The safari activities and location near Kruger National Park were enjoyable, and staff were generally friendly. ACCOMODATION Room type: However, several issues affected our stay. Our booking confirmation mentioned a Private En-Suite Lodge Room, but we were accommodated in a safari tent, which created confusion. (See pictures) HOTEL TRANSPORTATION We were also charged 150 ZAR for a very short (≈ 1 km) transfer to a nearby mall, while the exact same service was provided free the following day, suggesting unclear pricing policies. CLEANESS & HOUSE KEEPING In addition, housekeeping was inconsistent, as our room was not cleaned after the first night. No fresh towels, trash cans not empty, bed undone.... MEALS The food was good overall, but the service was less welcoming. Important: One waitress seemed reluctant to assist guests and lacked basic hospitality skills. Improved service training or management would enhance the dining experience. OTHER REVIEWS After our stay, we noticed similar concerns mentioned by other guests in online reviews, particularly regarding room expectations and transport charges. IMPROVEMENTS Clearer communication and more consistent service would greatly improve the experience. PARTICULARLY what is included and what is paid, and be Crystal cleat about the room type. The hotel seems to lack of management or even an operations person. The staff are working on 12 hours shifts without management, as a result Quality and transparency is affected l. TOURS: safari team and Panorama driver where very good. The region is beautiful.