The Westin Hefei Baohe

The Westin Hefei Baohe Reviews

The Westin Hefei Baohe

No. 150 Ma'anshan Road, Baohe District, Hefei, Anhui, 230011, ChinaView hotel details
The Westin Hefei Baohe
The Westin Hefei BaoheThe Westin Hefei BaoheThe Westin Hefei Baohe
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Guest Reviews of The Westin Hefei Baohe

9.5/10
Outstanding
4822 reviews
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(4822)
Positive reviews(4744)
Reviews with photos/video(1251)
Friendly front desk staff(861)
Delicious breakfast(570)
Easy to get around(536)
Convenient for shopping(364)
Perfect for business trips(164)
Close to metro(108)
Clean pool(50)
Great swimming pool(50)
Negative reviews(78)
drlinda
Guestroom (Double Bed)
Stayed in Apr 2026
Family
11 reviews
10/10
Outstanding
Posted on May 14, 2026
This isn't my first time in Hefei, but it's my first stay at the Westin. **Cleanliness**: The room was incredibly clean, truly spotless. **Service**: We were traveling with an elderly person, so we made a request in advance. While our room didn't have a front-facing view, it was very conveniently located near the elevator. The young ladies who helped us check in and add an extra bed were both very kind. The check-in and check-out process was simple and quick. **Dining**: The breakfast was excellent and varied, and ordering from the Chinese restaurant was easy. This hotel offers incredible value for money; it stands out even among other hotels of the same caliber. Highly recommended – I'll definitely consider staying here again on my next visit to Hefei!
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇下榻合肥富力威斯汀酒店，並抽出寶貴的時間與我們分享您此次的入住體驗，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們酒店一直追求的，這也將成為我們繼續努力、不斷進取的動力。 期待下次與您再次相約合肥富力威斯汀酒店，也希望您可以將我們推薦給更多的朋友們。祝您及家人旅途順利，生活愉快~~
Feifeishenzhu
Westin Deluxe Double Room
Stayed in Mar 2026
Solo traveler
6 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The room was quite spacious, comfortable, and quiet. It's super convenient with direct subway access. Baohe Park is very close by, with its beautiful pavilions and towers, making it an ideal spot for relaxation. You can also take a 4-stop bus directly to Xiaoyaoju Park, which has plenty to offer and could easily keep kids entertained for a whole day. The hotel's Chinese restaurant has a wide variety of dishes and the food is delicious. The breakfast buffet is also extensive and diverse, so you'll definitely leave full and satisfied.
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6/11
Response from Property: 親愛的客人，您好！感謝您選擇下榻合肥富力威斯汀酒店，並抽出寶貴的時間與我們分享您此次的入住體驗，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們酒店一直追求的，這也將成為我們繼續努力、不斷進取的動力。 期待下次與您再次相約合肥富力威斯汀酒店，也希望您可以將我們推薦給更多的朋友們。祝您旅途順利，生活愉快~~
Anonymous User
Westin Deluxe Twin Room
Stayed in Apr 2026
Family
17 reviews
10/10
Outstanding
Posted on May 5, 2026
The hotel facilities are great, the environment is clean and tidy, the rooms are well-equipped, and the breakfast is plentiful. The service attitude is excellent, and the hotel lobby is very grand. It's a brand hotel worth revisiting.
Original textTranslated by Google
Response from Property: 親愛的客人，您好！非常感謝您下榻合肥富力威斯汀酒店，並在百忙之中為我們留下肯定的評價，非常開心您在酒店有一段美好的入住體驗。讓您留下難忘的回憶是我們追求的願景，您的肯定與支持是我們不斷前行的動力，希望合肥富力威斯汀酒店可以成為您出行的首選，再次感謝您的支持，期待着您的下次光臨，祝您生活愉快！
Miaomiaohongdouniunaibing
Westin Twin Room
Stayed in Apr 2026
Other
31 reviews
10/10
Outstanding
Posted on May 5, 2026
Facilities: Although it's not a newly opened hotel, as a long-standing five-star establishment, the facilities are exceptionally well-maintained and very comfortable to use! Hygiene: Absolutely top-notch, no complaints whatsoever. Even the bathtub was spotless! Environment: Centrally located, the geographical position is excellent. Dining and other amenities are incredibly convenient. It's very close to Baogong Park and Gu Xiaoyaojin, both within a 15-minute walk! Service: The front desk staff were very enthusiastic. They gave us a high-floor room and even provided complimentary breakfast and a small fridge magnet souvenir. Overall, the check-in experience was fantastic!
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6/9
Response from Property: 親愛的客人，您好！感謝您選擇下榻合肥富力威斯汀酒店，並抽出寶貴的時間與我們分享您此次的入住體驗，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們酒店一直追求的，這也將成為我們繼續努力、不斷進取的動力。 期待下次與您再次相約合肥富力威斯汀酒店，也希望您可以將我們推薦給更多的朋友們。祝您旅途順利，生活愉快~~
Guest User
Westin Deluxe Double Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel's location is excellent, making it very convenient for getting around. The staff are warm and attentive. The Westin will definitely be my top choice next time I visit Hefei. **Amenities:** Well-equipped, and great for those traveling by car. **Cleanliness:** Very clean. **Environment:** Elegant and quiet. **Service:** Very warm and thoughtful.
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇下榻合肥富力威斯汀酒店，也感謝您願意抽出寶貴的時間與我們分享您此次的入住體驗。非常開心您對酒店的服務和各方面都感到滿意。酒店位於合肥市中心核心區域，毗鄰高端商業中心萬達廣場，緊鄰風光秀麗的包河公園，距離合肥南站僅10分鐘車程，距離市內景點李鴻章故居等步行僅15分鐘。從酒店對面的包公園站即可乘坐地鐵一號線抵達合肥駱崗中央公園，領略世界最大城市公園的壯麗風采。您的支持是我們進步的動力，希望我們提供的服務令您的旅程更加精彩，我們將秉持一貫熱情的服務，期待您的再次入住！
Guest User
Westin Deluxe Twin Room
Stayed in Apr 2026
Family
19 reviews
10/10
Outstanding
Posted on May 4, 2026
The hotel is a bit old, but the location is great! Breakfast was good, and they even offered a free kids' meal, which was a pleasant surprise!
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇下榻合肥富力威斯汀酒店並抽出寶貴時間與我們分享入住體驗！很高興您認可酒店優越的地理位置，也欣慰我們的早餐品質及免費小童餐服務能讓您和家人倍感舒心，您的這份肯定我們第一時間轉達至相應部門。同時也非常感謝您坦誠指出酒店設施稍顯老舊的問題，酒店管理層十分重視，後續會持續推進設施煥新與維護升級，力求為每位賓客帶來更舒適的旅居體驗。期待您的再次光臨，祝您闔家幸福，萬事順遂！
Guest User
Guestroom (Double Bed)
Stayed in Apr 2026
Family
14 reviews
9.5/10
Amazing
Posted on May 4, 2026
Facilities: The facilities are quite old. The windows aren't soundproof at night, so it was a bit noisy. I had to ask for earplugs. Cleanliness: Very clean. Ambiance: The location is very convenient, right next to the subway station and close to Baogong Park. Service: The service was excellent. Someone immediately came to help with my luggage when I arrived. The staff were enthusiastic throughout my stay and even gave fridge magnets and breakfast to the children.
Original textTranslated by Google
Response from Property: 尊敬的客人，您好！非常感謝您選擇入住合肥富力威斯汀酒店，並抽出寶貴時間分享您的入住體驗。對於您在入住期間感受到的噪音困擾，我們深感歉意。酒店一直致力於為所有客人提供安靜、舒適的休息環境。您的反饋對我們至關重要，下次入住可以提前與我們聯繫或者您可以在入住的時候告知前台同事幫您安排背朝馬路相對安靜的房間。期待不久能再次與您相遇在合肥富力威斯汀酒店，用我們真誠的服務給您帶來難忘的體驗。祝您生活愉快，萬事順意~~
Anonymous User
Guestroom (Double Bed)
Stayed in Mar 2026
Business traveler
25 reviews
10/10
Outstanding
Posted on May 10, 2026
My stay at The Westin Hefei was absolutely fantastic value for money! First off, the location is unbeatable – right above a subway station, just a 10-minute ride to Hefei Station and 20 minutes to Hefei South. Wanda Plaza, Xiaoyaojin Park, and Huaihe Road Pedestrian Street are all practically next door. When the weather's nice, you can just hop on an e-scooter and get there in no time. The front desk service was excellent, truly making me feel welcome. A big thumbs-up to the front desk team! 👍🏻
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇合肥富力威斯汀酒店，也非常感謝您對我們員工熱情服務的認可和好評，這是對威斯汀員工最大的認可與鼓勵。您的滿意是我們永恆的追求，用我們專業的待客之道為每一位賓客提供愉悦的服務。期待不久能再次與您相遇在合肥富力威斯汀酒店，用我們真誠的服務給您帶來難忘的體驗。祝您旅途順利，天天好心情~~
Guest User
Guestroom (Double Bed)
Stayed in Mar 2026
Couple
21 reviews
10/10
Outstanding
Posted on May 8, 2026
Came here for a May Day holiday trip. The hotel was great, and the AC was super powerful! It's also really convenient since it's right next to Wanda Plaza. Highly recommend!
Original textTranslated by Google
6/8
Response from Property: 親愛的客人，您好！非常感謝您下榻合肥富力威斯汀酒店，並在百忙之中為我們留下肯定的評價，非常開心您在酒店有一段美好的入住體驗。讓您留下難忘的回憶是我們追求的願景，您的肯定與支持是我們不斷前行的動力，希望合肥富力威斯汀酒店可以成為您出行的首選，再次感謝您的支持，期待着您的下次光臨，祝您旅途愉快！
Guest User
Westin Twin Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on May 6, 2026
Bringing our kids to Hefei was such a joy! The hotel was clean and tidy, with convenient transportation and easy access to nearby attractions. The staff were warm and attentive, and our children had an absolute blast. It was a perfect travel experience, highly recommended!
Original textTranslated by Google
Response from Property: 親愛的客人，您好！非常感謝您下榻合肥富力威斯汀酒店，並在百忙之中為我們留下肯定的評價，非常開心您在酒店有一段美好的入住體驗。讓您留下難忘的回憶是我們追求的願景，您的肯定與支持是我們不斷前行的動力，希望合肥富力威斯汀酒店可以成為您出行的首選，再次感謝您的支持，期待着您的下次光臨，祝您生活愉快！
Anonymous User
Guestroom (Double Bed)
Stayed in Mar 2026
Solo traveler
59 reviews
10/10
Outstanding
Posted on May 3, 2026
The hotel boasts an excellent location, right next to a metro station and Bao Park. In the evenings, it's a pleasant stroll across the road to Bao Park. The room facilities are good too; although a bit dated, they are well-maintained.
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇合肥富力威斯汀酒店，並對此次入住給與的認可與好評，這是對威斯汀員工最大的認可與鼓勵，也是我們莫大的榮幸。酒店位於合肥市中心核心區域，毗鄰高端商業中心萬達廣場，緊鄰風光秀麗的包河公園，距離合肥南站僅10分鐘車程，距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處，威斯汀每位員工都希望通過自己的不斷努力，給您的旅途帶來美好的入住體驗，讓您感受威斯汀個性化服務。真誠的期待您的再次光臨。祝您生活愉快，天天好心情~~
Guest User
Guestroom (Double Bed)
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 1, 2026
The front desk staff were absolutely amazing! They arranged a fantastic room for me and gave great recommendations for places to eat. I only planned on staying one night, but this hotel was such a pleasant surprise. I'll definitely choose this place again next time I'm in Hefei, lol!
Original textTranslated by Google
Response from Property: 親愛的客人，您好！感謝您選擇合肥富力威斯汀酒店。非常開心您對此次入住體驗表示滿意，這是我們的榮幸。更關注到您對我們同事點名表揚，這是對威斯汀員工最大的認可與鼓勵，我們已經和相關部門分享了您的鼓勵和支持，也讓我們更有動力為您與更多客人創造難忘的威斯汀體驗。再次感謝您的分享，並真誠期待您再度光臨體驗我們更多的產品與服務。祝您旅途愉快!
Yuerao
Westin Twin Room
Stayed in Mar 2026
Other
66 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The room was spacious and spotlessly clean. While it's an older five-star hotel with slightly dated facilities, they're still perfectly functional and well-designed. The breakfast was also good. There's an underground parking garage, and once you've checked in, it's easy to come and go. All the staff were very friendly, especially the floor attendant – excellent service!
Original textTranslated by Google
Response from Property: 親愛的客人，您好！非常感謝您下榻合肥富力威斯汀酒店。很高興您對我們房間、早餐及停車出行等各方面都感到滿意。酒店設施雖歷經歲月，但一直堅持用心維護、人性化佈局，力求為您帶來舒適安心的體驗。您對樓層阿姨和全體員工的認可我們已轉達，大家備受鼓舞。我們會繼續保持熱情細緻的服務，不斷優化細節，期待您再次光臨，祝您生活愉快！
Anonymous User
Westin Twin Room
Stayed in Mar 2026
Family
11 reviews
10/10
Outstanding
Posted on Apr 12, 2026
On a short trip to Hefei, staying here was incredibly convenient. It's close to both Wanda Plaza and Wuyue Plaza. The hotel is clean, the service is thoughtful, and the breakfast is plentiful with a bright and airy restaurant. There's ample parking, and the location offers great transportation links – it's easy to get anywhere, with subway access and shared bikes readily available. The only minor issue is the severely damaged pavement right outside the hotel entrance; if that were repaired, it would be absolutely perfect.
Original textTranslated by Google
6/9
Response from Property: Dear Guest, Thank you for choosing to stay at the Westin Hefei and taking the time to share your experience with us. We are delighted to see your positive feedback on the hotel's convenient location, delicious breakfast, and attentive service. Your detailed descriptions convey the happiness you experienced during your trip, which is something we strive for and will motivate us to continue our efforts. Regarding your concern about the damaged door panel, we have carefully noted it and will arrange for the relevant department to inspect and repair it as soon as possible. We look forward to your next visit to Hefei and wish you a pleasant journey!
Guest User
Guestroom (Double Bed)
Stayed in Mar 2026
Business traveler
16 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Staying here again after many years, I'm still impressed by its understated elegance and class. The lobby is grand and refined, exuding a sense of timeless sophistication. The room is very spacious, the bedding is soft, and every detail speaks to quality. While there are signs of age, the room was impeccably clean thanks to the cleaning staff. The service, though, is the real standout. From check-in at the front desk to the room service response, everyone was consistently warm, polite, attentive, and perfectly discreet. Breakfast offered a decent variety. Located in the bustling city center, the hotel boasts a convenient location right next to the subway, making it ideal for both business trips and leisure stays. I'll definitely choose a Marriott brand again next time.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Westin Hefei and for taking the time to share your experience with us. We are delighted that you appreciated every aspect of our stay. Your detailed descriptions conveyed the happiness you experienced during your trip, which is exactly what we strive for and will continue to motivate us to improve. We look forward to seeing you again at the Westin Hefei and hope you will recommend us to your friends. Have a pleasant journey and a wonderful time!