Xana Lite Hotelle (Heihe Central Pedestrian Street)

Xana Lite Hotelle (Heihe Central Pedestrian Street) Reviews

Xana Lite Hotelle (Heihe Central Pedestrian Street)

No.15 Youzheng Road, Aihui District, Heihe, Heilongjiang, ChinaView Hotel Details
Xana Lite Hotelle (Heihe Central Pedestrian Street)
Xana Lite Hotelle (Heihe Central Pedestrian Street)Xana Lite Hotelle (Heihe Central Pedestrian Street)Xana Lite Hotelle (Heihe Central Pedestrian Street)
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Xana Lite Hotelle (Heihe Central Pedestrian Street) Guest Reviews

4.7/5
Outstanding
515 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(515)
Positive reviews(507)
Reviews with photos/video(87)
Classy environment(57)
Delicious breakfast(43)
Near shopping area(39)
Friendly front desk staff(33)
Awesome amenities(30)
Convenient for shopping(29)
Easy to get around(22)
Small room size(11)
Negative reviews(8)
Dicky Ong
Deluxe Room (Queen bed)
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jun 14, 2024
Small hotel nicely located in front of a busy street where shopping, restaurants and street food are minutes from the hotel. The inside of the hotel and rooms looked refurbished and new. Room was very clean when we xhecked in but housekeepng throughout our stay could have been better. Our tea cups, after use, were not washed and placed back in their position. Floor mat was missing during one of the day. Hand soap dispenser was not working and although we took off the top of the dispenser to indicate, the housekeeper did nothing and so, we were not able to dispense soap throughout our stay. Hotel breakfast buffet was a local affair and while not exeptional, was tasty.The front desk staff wete polite, patent and provided good service. The Embankment of the Amur River was a 10 minute walk from the hotel and a place worth visiting for a nice casual stroil at the waterfront. As an overall, it was good for money but housekeeping could be better.
Response from Property: Xiaoxi, thank you for your praise of our hotel. This is our honor and a great encouragement to us. We will continue to work hard and strive to serve you again. Welcome to visit us next time!
Guest User
Linglong Queen Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Facilities: Very complete, everything you need is available Hygiene: Cleaning is very good, there are no sanitary blind spots Environment: relatively good locally, very fresh Tiffany blue Service: 001 The service is super good, quite in place, and responsive to all requests.
Original TextTranslated by Google
Response from Property: Xiaoxi is very grateful for your stay. Say hello in advance next time you come. We will prepare a surprise for you. Xiaoxi loves you the most. We will continue to maintain our cleanliness and smiling service and look forward to your visit again!
Qiqi711
Guestroom (Queen bed)
Stayed in Oct 2023
Couples
10 review
5.0/5
Outstanding
Posted on Oct 9, 2023
I really like Xi'an Qingya's soap, it smells so good! October 1st happened to be the National Day holiday this year, so I went to have some fun around my home. Then I decided to go to Heihe. I booked a hotel in advance. I saw that Heihe ranked first in Xi'an Qingya. I must stay in Xi'an Qingya because of his hotel. The environment is hygienic and extremely clean! When we go to Harbin, our first choice is Xi'an Qingya, James Bond, and Lavande! Xi'an's little soap impressed me! It smells really good! This time I stayed in Heihe Xi'an. I think its location is very central. The surrounding shopping malls, including Li Ning, Anta, Liuguifu, and other messy shopping malls, are all nearby! Two streets behind you are Mother Plaza, Century Plaza, etc.! Across the river is Russia! Great location! The food in his restaurant is also very delicious! That enthusiastic uncle will say hello to you very politely every morning, and also give me fried eggs, especially tender eggs! Various stir-fry dishes, as well as fried rice, soy milk, milk, porridge, red sausage, cold dishes and more! Hygiene is absolutely awesome! Really good! Be sure to give the enthusiastic uncle a thumbs up! The reception staff in the front office are also very nice! All in all, I was very satisfied with my stay in Xi'an during my few days in Heihe! I will still stay here when I go to Heihe in the future! Everyone can stay at his house with confidence, and the hardware facilities are also very complete! The service is warm, quiet, hygienic, warm and comfortable! ! ! !
Original TextTranslated by Google
Response from Property: Dear God/Goddess: Xiaoxi is very grateful for your recognition of our service. Your satisfaction is our biggest motivation. The cleanliness of the room is what we have always insisted on. We will welcome our family in the best condition. , Xi'an Hotel is a mid-to-high-end hotel brand under Jinjiang Group. We focus on the pursuit of quality and provide considerate and meticulous services to the gods and goddesses. Xiaoxi looks forward to your visit again!
Guest User
Linglong Queen Room
Stayed in Sep 2023
Business travelers
54 review
4.7/5
Amazing
Posted on Sep 18, 2023
He went to Heihe College to take the exam. It's not too far to take a taxi, only ten yuan. Xi'an is not bad, it is convenient to travel and there are many places to eat nearby. Heihe is really in dire straits after the epidemic. Consumption is relatively low. Stayed for several days in a row, convenient.
Original TextTranslated by Google
Response from Property: Dear God/Goddess: Xiaoxi is very grateful for your recognition of our service. Your satisfaction is our biggest motivation. The cleanliness of the room is what we have always insisted on. We will welcome our family in the best condition. , Xi'an Hotel is a mid-to-high-end hotel brand under Jinjiang Group. We focus on the pursuit of quality and provide considerate and meticulous services to the gods and goddesses. Xiaoxi looks forward to your visit again!
Guest User
Guestroom (Queen bed)
Stayed in Aug 2023
Family
19 review
4.7/5
Amazing
Posted on Aug 15, 2023
Great location! The Central Pedestrian Street, Russian Commodity Street, Lena Restaurant, Riverside Park, and Morning Market are within easy reach, and it is only two kilometers away from Russian Pinhui and International Trade City. The room is not big but very comfortable and clean, and the breakfast is not bad! Highly recommended, I will stay here again next time I come to Heihe!
Original TextTranslated by Google
Response from Property: Xiaoxi is very grateful for your stay again. Say hello in advance next time, we will prepare a surprise for you. Xiaoxi loves you the most. We will continue to maintain our cleanliness and smiling service and look forward to your visit again!
crayray
Deluxe Room (Queen bed)
Stayed in Aug 2023
Couples
131 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The hotel facilities are new and clean. It is very close to the commercial area for eating and the riverside, within walking distance. There is a parking lot in the yard next to it, and there are also free parking spaces on the roadside. It is considered one of the better parking hotels in Heihe and is suitable for self-driving. Check-in and check-out are convenient and fast, and 014 has a good service attitude.
Original TextTranslated by Google
Response from Property: Dear God/Goddess: Xiaoxi is very grateful for your recognition of our service. Your satisfaction is our biggest motivation. The cleanliness of the room is what we have always insisted on. We will welcome our family in the best condition. , Xi'an Hotel is a mid-to-high-end hotel brand under Jinjiang Group. We focus on the pursuit of quality and provide considerate and meticulous services to the gods and goddesses. Xiaoxi looks forward to your visit again!
Anonymous User
Deluxe Room (Queen bed)
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
fully equipped Hygiene: clean and tidy Environment: Comfortable Service: Warm and thoughtful Breakfast: rich Surrounding area: It takes five minutes to walk to Jiangbian Park, where there are a variety of leisure activities; one minute to Central Street, where shopping and dining are very convenient.
Original TextTranslated by Google
Response from Property: Dear God/Goddess: Xiaoxi is very grateful for your recognition of our service. Your satisfaction is our biggest motivation. The cleanliness of the room is what we have always insisted on. We will welcome our family in the best condition. , Xi'an Hotel is a mid-to-high-end hotel brand under Jinjiang Group. We focus on the pursuit of quality and provide considerate and meticulous services to the gods and goddesses. Xiaoxi looks forward to your visit again!
meiyipiaoxiang
Guestroom (Queen bed)
Stayed in Jul 2023
Family
11 review
4.7/5
Amazing
Posted on Jul 27, 2023
This is also the first time I have stayed in a hotel of this brand in Heihe. The indoor lighting control and curtains are intelligent, and the price/performance ratio is good. The nearby Heihe Night Market is located on Central Street, not far from Lena Western Restaurant. The guy at the front desk is very enthusiastic. Wu'an breakfast was also given as a gift, and there were not many breakfast varieties.
Original TextTranslated by Google
Response from Property: Hello, dear gods and goddesses! Thank you for giving us such a high evaluation. Xi'an Hotel is a high-end hotel brand under Jinjiang Group. It is a very modern hotel. We focus on the pursuit of quality, luxurious spiritual decoration, and advanced equipment and facilities to form an environment. In view of the unique style of Xi'an Hotel and the various travel requirements for tourism and leisure, all the hotel's meticulousness is just for your unexpected encounter. At the same time, regarding the breakfast problem you mentioned, we will also increase the variety of breakfast to provide guests with better Great stay experience, sincerely looking forward to your next stay
Guest User
Guestroom (Queen bed)
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 23, 2023
The room is clean and comfortable, with complete equipment and facilities. The environment is very good and convenient. The service staff are warm and polite, and communicate and reply in a timely manner. Convenient to the riverside and main street.
Original TextTranslated by Google
Response from Property: Hello, dear gods and goddesses! Thank you for giving us such a high evaluation. Xi'an Hotel is a high-end hotel brand under Jinjiang Group. It is a very modern hotel. We focus on the pursuit of quality, luxurious spiritual decoration, and advanced equipment and facilities to form an environment. In view of Xi'an Hotel's unique style and various travel requirements for tourism and leisure, all the hotel's meticulousness is just for your unexpected encounter. We look forward to your stay again.
Tangcuayi
Guestroom (2 beds)
Stayed in Jul 2023
Family
13 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Just a hundred meters away from the hotel is the Heilongjiang River! There are food streets all around! The morning market is only a 10-minute walk away! The room was very clean! As long as there is hope when you go out, choose it! Very reassuring! The ladies at the front desk are very enthusiastic and professional! Breakfast is also refreshing! The breakfast room is also very clean! The uncles and aunts in the restaurant also provide good service! All the best! Forgot to take pictures of the room! Ah!
Original TextTranslated by Google
Response from Property: Hello, dear gods and goddesses! Thank you for giving us such a high evaluation. Xi'an Hotel is a high-end hotel brand under Jinjiang Group. It is a very modern hotel. We focus on the pursuit of quality, luxurious spiritual decoration, and advanced equipment and facilities to form an environment. In view of Xi'an Hotel's unique style and various travel requirements for tourism and leisure, all the hotel's meticulousness is just for your unexpected encounter. We look forward to your stay again.
Qiutian1
Deluxe Room (2 beds)
Stayed in Jun 2023
Travel with friends
5 review
3.2/5
Posted on Jun 24, 2023
The road at the entrance is under construction and is full of dust, but the inside is relatively new and the front desk service is also very good. However, I am not very satisfied with this hotel. The deluxe double bed is listed as 25 square meters, but it is not actually available. The design is unreasonable and there is no table to put things. The electric kettle is placed on the board in front of the TV. There is no special design for plugging in the electric kettle at this location. Yes, it is very inconvenient to get it to the bedside every time. It was supposed to be a room, so the other bed was placed on the balcony. Then water was discharged upstairs or for some reason the sound of running water downstairs was too clear, which affected sleep.
Original TextTranslated by Google
Response from Property: It's a pity that we didn't get your full praise. Regarding the network problems you mentioned, we will definitely pay attention to them and repair them again. Thank you for your continuous encouragement, which gives us the space to work hard and the motivation to move forward. We will definitely learn from your valuable opinions. We will continue to sublimate our services and improve our facilities to achieve the perfect standard in your mind. Xiaoxi sincerely looks forward to your visit again!
Weizhuo
Deluxe Room (Queen bed)
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The hotel front desk clerk is very warm and thoughtful. When I checked in, I saw my ID card and took out the package my friend had left for me. When I checked in, I felt it was too cold in Heihe. When I left the hotel and went out to eat, the waiter helped me turn up the heating in the room. The room was quiet and clean, a very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear Goddess: Xiaoxi, thank you for your praise of our hotel. This is our honor and a great encouragement to us. We will continue to work hard and strive to serve you again. Welcome to visit us next time!
Fenglinshiyue
Guestroom (Queen bed)
Stayed in Apr 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 13, 2023
very good! The room is warm, hygienic and clean. The big bed is very comfortable to sleep in. The breakfast is diverse. The chef personally asks if the food is delicious and asks for opinions. Give him a thumbs up! There are pedestrian streets and Russian shopping streets nearby for shopping, and there are many restaurants and Western restaurants for dining. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Hello, dear gods and goddesses! Thank you for giving us such a high evaluation. Xi'an Hotel is a high-end hotel brand under Jinjiang Group. It is a very modern hotel. We focus on the pursuit of quality, luxurious spiritual decoration, and advanced equipment and facilities to form an environment. In view of Xi'an Hotel's unique style and various travel requirements for tourism and leisure, all the hotel's meticulousness is just for your unexpected encounter. We look forward to your stay again.
Huahuayimu
Guestroom (2 beds)
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 27, 2024
之前住了一晚十分舒适,去了海兰泡回來再住,與步行街才100米,附近各类餐食超百间,到机場打的才60元,30分钟就到,黑河口岸两公里,十分方便
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6/8
Response from Property: 親愛的朋友:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Deluxe Room (Queen bed)
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 13, 2024
Хороший сетевой отель. Удобное расположение на центральной улице ХэйХэ. Все магазины, кафе и достопримечательности в шаговой доступности.
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Response from Property: Спасибо за хороший отзыв и с нетерпением ждем вашего следующего пребывания!!