Guest User
December 12, 2024
The quality of service is as old as the hotel. If you don't check in during their working hours, don't come. We had informed the hotel many days in advance that we would arrive after their working hours, and called the hotel again that day to inform them, because they could only get the door open by sending a message. It happened that while traveling in Europe, our mobile phone could only make calls and receive messages, but could not reply to messages. So I informed the hotel again and again. As expected, the guest was unable to check in. Their staff also said that someone would answer the phone if they called, but nothing happened. We arrived at around 10pm that night, and the temperature was minus 2-3 degrees Celsius. What a disappointment. Fortunately, the tenants came down to smoke and were able to move in. The next day I met the owner of the hotel, who was supposed to be there, and he informed me politely, but there was no reply. I hope that friends who want to stay in this hotel will not meet again. This is also the only hotel in Finland that has the coldest temperature.
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