The service was wonderful. The staff were genuinely friendly, not just smiling because they had to. I had an issue with my room, and it was resolved very quickly and with great kindness.
The hotel is located close to a market with several restaurants and two supermarkets, one of which is open 24 hours a day. It is also very close to Sea Life and the roller coaster attractions, making it a great choice for families and anyone planning to visit those areas. If your main goal is to visit the city centre, there are several bus routes and a tram stop right in front of the hotel. You can also rent a bike or an e-scooter and enjoy the ride through the park, which is a lovely option in good weather. If the weather is bad, the location is less convenient for getting to the city centre. However, when it isn't raining or extremely cold, the location is excellent and offers a much quieter, greener environment.
One feature I really liked was the hotel's fantastic guest kitchen. I didn't use it myself, but it looked ideal for families travelling with children or for anyone planning a longer stay.
The hotel also has a gym, a lovely rooftop terrace, and complimentary laundry facilities where you can wash and dry your clothes free of charge. There is also a sauna and a steam room, which are a great bonus after a day of sightseeing. I would definitely recommend this hotel for families with children or for travellers who don't need to be in the city centre all the time and would rather enjoy the surrounding parks and forests while still having easy access to the main attractions.
