To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.3
Service9.2
Cleanliness9.6
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All reviews(164)
Positive reviews(163)
Reviews with photos/video(42)
Delicious breakfast(51)
Great location(24)
Quiet & comfortable(15)
Easy to get around(15)
Well designed(12)
Small room size(11)
Tasty restaurant(8)
Delicious buffet(6)
Negative reviews(1)
LiisaF
Smart Double Bed Room
Stayed in Jun 2026
Solo traveler
19 reviews
10/10
Outstanding
Posted on Aug 14, 2026
Amazing place to relax!
Great breakfast.
My recommendation: visit the spa after 7:30 PM, when the child-free hours begin. The atmosphere is much more peaceful.
Mintieee
Smart Double Bed Room
Stayed in Jul 2026
Couple
14 reviews
8.5/10
Very good
Posted on Aug 21, 2026
Based on google it is a 4 star but i would say 3.5 star. Clean and comfort, but very cramped and most of amenities need to be paid which ai didnt expect. Im used to 4 - 5 stars hotel that provide all of these as complimentary. The breakfast selection not much but it was great
Anonymous User
Comfort Twin Room
Stayed in Jun 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jul 13, 2026
We booked the comfort room and were not disappointed. We also requested a good view and they did not disappoint either! Only negative thing about our time was that the steam sauna was closed during our visit (July 2026). Otherwise the spa was very nice.
Guest User
Smart Double Bed Room
Stayed in Apr 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on May 29, 2026
You could do better with your communication. Even al least some information leaflets in English about how to access some services
Otherwise it was ok
OrMary
Smart Double Bed Room
Stayed in Oct 2025
Solo traveler
5 reviews
9.5/10
Amazing
Posted on Nov 28, 2025
Very nice and welcoming staff! Nice wait staff in the restaurant too. Nice little room. Would definitely come back! The wellness area was a bit pricey for an add on but really nice and chill when quiet! I just would have liked a staff member there to manage noise and groups as I wanted to go on my last night but it was very overcrowded with loud intimidating groups. The location was pretty good, out of the centre but very accessible by tram.
Philip The Travel Man
Smart Double Bed Room
Stayed in Feb 2026
Traveling with friends
30 reviews
9.5/10
Amazing
Posted on Mar 25, 2026
My 1st visit to Helsinki was impressive by Valo Hotel with their friendliness and helpful staff. The daily buffet breakfast are also very good spread. Nice juices and with good coffee.
Guest User
Smart Double Bed Room
Stayed in Nov 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Dec 23, 2025
I really enjoyed my trip
Guest User
Smart Double Bed Room
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Mar 13, 2026
Very clean hotel, sauna and stuff the breakfast was absolutely amazing very tasty buffet.
Guest User
Smart Double Bed Room
Stayed in Dec 2025
Solo traveler
1 reviews
7.5/10
Posted on Jan 19, 2026
Clean and new looking. Online check-in and check-out work well. Just be aware that you can online check-in even if your room is not available yet and no one will tell you when it is available — you will have to sit around and go to check the availability from the self-service check-in every once in a while. When I asked staff at the desk, they just said the check-in is at 16 and they don’t know about the availabilities and that I should try the self-service again in half an hour intervals. Breakfast was good, was hoping to find more fresh fruit and common breakfast drinks like orange juice and hot chocolate. The room could’ve had something to place shoes on, especially during winter all the snow just melted directly onto the floorboards.
Monica ly
Smart Double Bed Room
Stayed in Aug 2025
Couple
10 reviews
10/10
Outstanding
Posted on Sep 17, 2025
Beautiful clean easy for everything . Breakfast good
Guest User
Smart Double Bed Room
Stayed in Nov 2025
Couple
4 reviews
10/10
Outstanding
Posted on Dec 26, 2025
Nice modern hotel. Small room but it has everything one would need for a comfortable stay. Fantastic breakfast buffet. Staffs were super helpful and friendly. Would love to stay here if I ever visit Helsinki in the future.
FrcPL
Smart Double Bed Room
Stayed in Aug 2025
Couple
3 reviews
10/10
Outstanding
Posted on Sep 11, 2025
Excellent hotel. Great breakfast.
MHLEEMEL
Smart Double Bed Room
Stayed in May 2025
Family
70 reviews
8.0/10
Very good
Posted on Jun 21, 2025
The hotel has very long check in queue but otherwise it is generally clean
John David Villadolid (David V.)
Smart Double Bed Room
Stayed in Jul 2025
Family
10 reviews
9.0/10
Great
Posted on Aug 21, 2025
i had a great stay in this hotel. i experienced a refreshing atmosphere. quite impressive architecture. a unique atmosphere. i recommend this hotel. but the only problem is the location. far from city center / tourist area
Guest User
Smart Double Bed Room
Stayed in Aug 2025
Traveling with friends
1 reviews
7.5/10
Posted on Sep 3, 2025
Nice hotel but the ptoblem the car parking is very expensive 24/7 you have to papat 65€euro