Harbour House Hotel

The location is excellent, and you can watch whales directly from the room.

Very nice hotel, excellent service. Friendly staff! Good information about Hermanus! Highly recommended!! We would come back in a heartbeat!

We were arranged to stay in the annex building, which is not in the hotel, but on the upper floor of another commercial street after crossing the road! On rainy days, you have to cross the road with an umbrella to have breakfast, which is super inconvenient. There is a smell in the room, which feels like it is old and unventilated. There is a fishy smell when you open the window... We arrived at the hotel at about 8:50. When the nearby restaurant will open the kitchen at 9 o'clock, the front desk of this hotel lied to us and said that their front desk would be off work at 9:30, so we were asked to check in first, resulting in us not being able to eat anything in the end. We had to drive several kilometers to buy McDonald's in the middle of the night The next morning, I complained to the manager. The overall feeling was that the manager was partial to the employees. Knowing that the employees lied yesterday, he just said that he would educate them; I could clearly feel that the main service objects were white people, and the difference in their attitudes towards Chinese nobles and Asians. We were the only Chinese guests in the whole hotel; then our dispute was noticed by the white people passing by, and the hotel manager agreed to let the employees apologize to us (I took a picture of the last irresponsible manager's name tag)

酒店就在海邊，分主樓和附樓，鄉村房在附樓，需要過一天馬路。房間不是很大，兩和行李箱剛剛放下。雙床房床很小，0.8米寬。周邊都是餐廳和酒店。離新碼頭登船看鯨魚需要開車6分鐘，步行要30分鐘。 早餐自助部分很少，主要是麪包和水果。其他是點餐，一個主食和兩種飲料。最後還要40小費。 趕上週六日觀鯨節，酒店價格猛漲，性價比低。

酒店位置很好，剛好就在陸地最佳觀鯨位置那裡，從酒店走幾步路就到最佳觀鯨位置。 酒店還免費提供了零食、果汁飲料、還有小廚房。很適合想多住幾天的朋友。我是國慶假期過來，就淺淺體驗了一天。羨慕歐洲的朋友們呆好幾天。