Four Points By Sheraton Jiangmen Heshan Fangyuan

The room was very spacious, although the 1.1-meter bed in the family suite was a bit small. The toiletries were excellent and had a relaxing scent, but the shower gel wasn't refilled in time, so everyone ended up using the shampoo to shower. It's a nice touch that the family suite has two bathrooms.

The location is definitely the biggest plus, right against Mount Dayan, you can even walk to the scenic area, and the hotel has its own large garden, which is perfect for families with kids. However, the dining is a major drawback. Breakfast options are limited and of poor quality. The bread came in individual packets, and the salad corn had fruit flies. There were only two types of juice, both concentrated, and the milk was watered down. As for hot dishes, besides fried rice and vermicelli, there were hardly any other choices. They clear everything away incredibly fast, right on time. At 10:33 AM, not a single coffee machine was on, and the coffee beans had already been removed. I was planning to grab a coffee after eating, which was just ridiculous. It's quite a drop in quality compared to other five-star hotels.

The hotel stay was relatively quiet, which is great for light sleepers. The illuminated trees at the hotel entrance are very pretty. However, there was dust on the small coffee table in the room – it felt like a very superficial clean. Also, there's no dry/wet separation in the bathroom. On the positive side, the bathtub was very distinctive and spacious. A word of caution: make sure to close the balcony door properly, or you'll have a lot of mosquitoes at night.

Family weekend getaway, we checked in on Friday night. The front desk staff, Bingbing, provided excellent service and even upgraded us to a lake view room, which offered a great view. It's also very close to Dayan Mountain, and we could drive to dinner in just over 10 minutes. However, the bathroom's waterproofing needs improvement. Even with the door closed tightly, water still leaked onto the floor outside, making it very slippery. The beds are 1.35m wide. It would be great if there was an option for rooms with 1.5m beds, as it would be more comfortable when sleeping with a child. Overall, it's a good stay and I recommend it.

This room type was just right. The front desk staff were very friendly and thoughtful, always putting the customer first – a big thank you to them! The Chinese restaurant had great dishes, and the room service was excellent. It truly made for a comfortable vacation.

This resort hotel offered great value for money during the Chinese New Year holiday. It was clean and tidy, and they upgraded us to a cloud-view room with a fantastic panoramic view where we could see everyone setting off fireworks. There were plenty of facilities for kids, both the indoor and outdoor playgrounds and pools were good. The outdoor facilities were a bit older but didn't affect the fun. The hotel staff had a great service attitude, and the restaurant specially prepared children's meals for our kids. Our breakfasts for all three days were custom-made, big thanks to Mark from the F&B department! Both the hotel buffet and the Chinese restaurant served good food. Overall, a pleasant experience.

Great value for money! The environment is also nice.

The hotel is nestled in the mountains, offering a quiet and comfortable stay. It's stylish and grand, and the lobby is absolutely beautiful. The front desk staff were incredibly warm, attentive, and helpful, going out of their way to assist us. The pool was also great, with a pleasant and clean water temperature. Our room had a fantastic view, and the air was wonderfully fresh. The bedding was comfortable, and there's a large outdoor garden which was a hit with the kids. Overall, it's perfect for a relaxing and comfortable retreat. Thumbs up! 👍