Kamenoi Hotel Hikone Reviews

Response from Property: Thank you very much for choosing our hotel among many other lodging facilities. We would also like to thank you for the very generous review of your stay with us.We are glad to hear that you enjoyed your stay with us. We are very happy to read that your stay with us was a pleasant one.We will continue to strive to be the hotel of choice for many guests, and we look forward to your continued patronage of Kamenoi Hotel Hikone.We look forward to welcoming you again.Thank you very much for your kind words.Kamenoi Hotel Hikone Front Desk Staff

Response from Property: Thank you very much for choosing our hotel among many other lodging facilities. Thank you very much for your kind words and for your positive feedback about our hotel.It is our pleasure to see that you were satisfied with our services during your stay.We will continue to make efforts to provide a safe and secure hotel that satisfies our guests and helps them to have a good memory.We look forward to welcoming you to Kamenoi Hotel Hikone again.Kamenoi Hotel Hikone Front Desk Staff

Response from Property: このたびは、数ある宿泊施設の中から当ホテルをお選びいただき、誠にありがとうございます。また、ご宿泊のご感想や口コミへのご評価をお寄せくださり、重ねて御礼申し上げます。コストパフォーマンスにご満足いただけたとのお言葉をいただき、大変嬉しく存じます。今後もお客様にご満足いただけるサービスの提供に努めてまいりますので、引き続きご愛顧賜りますようお願い申し上げます。お客様のまたのご来館を、スタッフ一同心よりお待ちしております。亀の井ホテル彦根 フロントスタッフ

Response from Property: Thank you very much for choosing our hotel from among the many accommodation options available. We would also like to thank you for sharing your impressions of your stay and for sharing your review. We are very pleased to hear that you were satisfied with the food during your stay. We will continue to strive to provide our guests with a comfortable and heartwarming experience, so we hope you will continue to patronize Kamenoi Hotel Hikone. All of our staff look forward to welcoming you again. Kamenoi Hotel Hikone Front Desk Staff

Response from Property: Thank you very much for choosing our hotel among many accommodation options. We would also like to thank you again for your feedback at that time. However, we sincerely apologize that the open-air bath did not meet your expectations. Since it is difficult to improve facilities immediately, we will keep this in mind for future reference. Please note that there is an open-air bath attached to the private bath on the first floor (for a fee), and we hope you will have the opportunity to use it. Hikone Uenoi Hotel will continue to work hard to satisfy our customers and look forward to your continued visit. Hikone Uenoi Hotel front desk staff

Response from Property: Thank you very much for choosing to stay at Kamenoi Hotel Hikone among many hotels. We apologize for not meeting your expectations for the room. The standard twin room you stayed in this time, as you posted, does not have a separate bathroom. Guests need to go to the large bath to take a bath. We are very sorry for the inconvenience caused to you. Our hotel also has many Western-style rooms with private bathrooms. You can choose these room types if you have the opportunity to stay again next time. Finally, thank you very much for taking the time out of your busy schedule to share your valuable opinions with us. Kamenoi Hotel Hikone General Manager Nakagawa

Response from Property: Thank you very much for choosing our hotel among many other accommodation options. We are very happy to hear that you were satisfied with the view of Lake Biwa and the large bathtub with a view in your room during your stay. We also offer a meal plan, and we hope you will consider this plan if you have the opportunity to stay at our hotel next time. We will continue to work hard to satisfy our guests and look forward to your continued patronage at Hikone Ueno Hotel. We look forward to welcoming you to Hikone Ueno Hotel. Front desk staff at Hikone Ueno Hotel

Response from Property: Thank you very much for choosing our hotel among many accommodation options. We would also like to thank you again for your comments. We are glad to hear that you enjoyed your stay with us. We are glad to read that your stay with us was pleasant. We will continue to work hard to make Kamenoi Hotel Hikone the first choice for many guests and look forward to your continued visit. We look forward to welcoming you again. Thank you very much for your contribution. Hikone Uenoi Hotel front desk staff

Response from Property: Thank you very much for staying at Hikone Kamenoi Hotel. We are happy to hear that you were satisfied with the service provided by our staff and bathrooms. We will continue to work hard to ensure customer satisfaction. Our entire staff looks forward to your next visit. Staff at Hikone Kamenoi Hotel

Response from Property: Thank you very much for choosing our hotel among many other accommodation options. However, we sincerely apologize that the open-air bath did not meet your expectations. We will take your valuable feedback as a reference for the future. Please note that the private bathroom on the first floor comes with an open-air bath (charged), and we hope you will have the opportunity to use it. Hikone Uminoyado Hotel will continue to aim for customer satisfaction, and thank you for your patronage. Front desk of Hikone Uminoyado Hotel

Response from Property: このたびは、亀の井ホテル彦根にご宿泊いただき、誠にありがとうございました。数ある宿泊施設の中から当館をお選びいただいたにもかかわらず、ご滞在中にご不便やご不快な思いをおかけしましたこと、心よりお詫び申し上げます。お部屋や夕食のグレードアップについてはご満足いただけたとのこと、大変嬉しく存じます。しかしながら、コーヒーマシンの味や温泉の営業時間、エアコンの設定については、ご期待に沿えず誠に申し訳ございませんでした。お寄せいただきましたご意見は真摯に受け止め、今後のサービス改善に役立ててまいります。貴重なご指摘を賜り、心より感謝申し上げます。最後になりましたが、ご不快な思いをおかけしたにもかかわらず、ご意見をお寄せいただき、改善の機会をいただきましたことに深く御礼申し上げます。ご投稿いただき、誠にありがとうございます。亀の井ホテル彦根 フロントスタッフ

Response from Property: 非常感謝您從眾多住宿選擇中選擇入住我們酒店。我們也衷心感謝您讓我們領略到彥根市的魅力。彥根市是一個可以充分體驗其悠久歷史和自然風光的地方。我們很高興得知您對房間的景色和入住期間的餐飲都非常滿意。我們將繼續努力，為賓客提供滿意的住宿體驗，希望您能繼續光臨彥根龜之井酒店。全體員工期待您的下次光臨。彥根龜之井飯店前台

Response from Property: このたびは、数ある宿泊施設の中から亀の井ホテル彦根をご利用いただき、誠にありがとうございます。また、スタッフの対応やお食事についてお褒めの言葉を賜り、大変光栄に存じます。一方で、客室のコンディションや匂いに関しまして、ご期待に沿えずご不便をおかけしましたこと、心よりお詫び申し上げます。お寄せいただきましたご指摘を真摯に受け止め、原因の究明と改善に努めてまいります。今後もお客様にご満足いただける宿を目指し、より一層努力してまいりますので、引き続き「亀の井ホテル彦根」をご愛顧賜りますようお願い申し上げます。お客様のまたのご来館を、スタッフ一同心よりお待ちしております。亀の井ホテル彦根 フロントスタッフ