Hilton Hiroshima

The hotel's location is decent, making it easy to catch a taxi, and the 50 bus stops right outside. The facilities are comprehensive, the rooms are clean, and the soundproofing is good. The pool staff are warm and friendly, and the water quality is excellent! The front desk service was adequate, but as usual, they were quite serious with non-members. Breakfast was quite crowded, and the food quality was average.

The newly opened Hilton hotel has a fantastic environment, and their Japanese-style service is excellent. We were a family of 6, and they proactively helped us arrange a business van, which was waiting for us downstairs bright and early.

Pros: 1. Excellent location. 2. Service was very good. 3. The hotel is quite new. 4. All basic facilities are well-equipped. 5. Breakfast was very rich and varied. 6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great. Cons: 1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby. 2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended. 3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.