The hotel is located in District 3, about a ten-minute walk to the Pink Church, and thirty minutes on foot to the market and metro station in District 1. The road directly in front of the hotel is traffic-free, but nearby areas can be very congested. I'd advise avoiding peak hours when taking a taxi or using a motorbike.
There are many delicious restaurants near the hotel (about a ten to fifteen-minute walk), including pho, bun bo hue, bun cha Hanoi, crab soup, Phuc Long milk tea, grilled meat and vegetable rice paper rolls, and so on. Food delivery options are also abundant!
There's a striking contrast between the hotel lobby and the rooms... The lobby definitely feels four-star or above. My room reservation specified "away from lift" and "city view." In reality, my room was directly opposite the elevator, and the window faced a building across the street (you could absolutely see what people in the opposite building were doing). The room space was adequate. The TV was roughly the size of a home computer monitor. The room was clean and tidy but felt poorly maintained. The soundproofing, as other reviews mentioned, was very poor. Noises from the adjacent room and people entering and exiting the elevator could be heard inside the room. I basically had to sleep with headphones on. If you are sensitive to noise, please think twice. Rooms ending in 01 and 02 are directly facing the elevator.
Service: The best service came from the security guard uncle at the entrance. He greeted me every time I entered and exited and would rush out with an umbrella if it rained. The front desk provided basic, question-and-answer service. Restaurant staff were also just doing their jobs, not particularly proactive in greeting guests or offering assistance.
My room booking included breakfast. Although the restaurant isn't large, the food selection changed daily, offering bread, fruit, hot dishes, salads, noodles, and more. For the hotel's category and price, it was excellent.
I didn't take any photos at the hotel... because there really wasn't anything worth photographing.
A friend happened to stay in the hotel's **ed room type, which had a kitchen and living room, with ample indoor lighting. This room type is worth considering.
Upon checkout, the front desk told me I had a bill to pay. But I hadn't consumed anything from the mini-bar... He said it was for a bottle of 7up from the restaurant, and then showed me the restaurant bill where an employee had written my room number, R902. I asked for the date and time, as I had been out all afternoon, and the consumption time was around 6 PM. I told him that wasn't my consumption and I wouldn't pay for something I hadn't used. This incident highlights a loophole in the hotel's billing process. If a guest accidentally gives the wrong room number or a server mistakenly writes down the wrong room number, some guests could be unfairly charged. The hotel should review its billing procedures.
I don't think I would consider staying at this hotel again. The main reason is the soundproofing issue.
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