This was the most pleasant surprise of my Ho Chi Minh City trip, highly recommended!
I'd seen many guest reviews before, but my actual stay exceeded expectations. The hotel is very close to the airport, about a 10-minute drive. The free airport shuttle is the biggest highlight. Here's a practical guide to waiting for it:
After landing, wait at airport pillars 14-15. Directly behind the waiting spot is a Burger King, and next to it is an ATM that accepts UnionPay, allowing withdrawals of up to 3 million VND per transaction, which is very convenient for getting cash upon arrival.
⚠️Important tip: There are no obvious signs in the waiting area, and you won't see staff if you arrive too early. Staff will only appear with a sign to pick you up about 5 minutes past the hour. The vehicle is parked in a nearby parking lot, which is discreet and not easily visible at first glance. Practical experience: No need to run around. Strictly follow the shuttle schedule and wait at pillars 14-15. Allocate enough time around the hour, and you won't miss it. The minibus is clean, and the driver is reliable, making it stress-free for catching flights.
Also, a note on immigration and terminal transfers: Immigration efficiency is low, consistent with online reviews, with queues taking about 1-2 hours, so be sure to allow ample time. There's a free airport shuttle bus between T1/T2/T3. International flights mainly use T1 and T2, while most domestic flights use T3. The hotel shuttle bus schedule differs for T1/T2 and T3, with significantly fewer early morning services for T3. My next day's flight was domestic, and I initially planned to take the hotel bus to T1/T2 and then transfer to the free airport shuttle to T3. However, concerned about the transfer time, I decided against it and took a taxi directly to T3, which took less than 15 minutes – a more reliable option for an early morning flight.
👉Friendly reminder: When checking into hotels in Ho Chi Minh City, they will usually verify your visa information, so remember to carry it with you.
The suite layout is excellent, with separate living and sleeping areas, ensuring a comfortable flow. The soft furnishings are in a modern Southeast Asian style, with great natural light and good views from the floor-to-ceiling windows. The bathroom has a separate wet and dry area and a bathtub, showing thoughtful attention to detail. The soundproofing throughout the room deserves praise; I couldn't hear any aircraft taking off or landing, ensuring a peaceful sleep.
Dining: My flight included lounge access, so I didn't book hotel breakfast. However, the staff still proactively and warmly asked, reminding me that my booking didn't include breakfast and asking if I wanted to add it on the spot.
The large outdoor pool is a hotel highlight, with beautiful lighting at night and clean water, plus plenty of lounge chairs. The gym facilities are new and well-equipped.
Regarding nearby amenities, truthfully, the surrounding commercial area is generally a bit desolate. Across the road, there's a Lotte Mart and Mixue Ice Cream. Be aware that KOI bubble tea near the hotel entrance stops serving customers after 9:55 PM, so you can't enter or order then. There's a 7-Eleven convenience store just a 2-minute walk to the right of the hotel, though the product selection is limited. Fortunately, Grab delivery is very convenient, with many food options, so you can order directly to the hotel if you don't want to go out.
From the front desk and concierge to the restaurant staff, everyone was friendly and polite, and issues were addressed quickly.
If your itinerary includes an early morning flight, late-night arrival, or a family vacation, this Holiday Inn & Suites Saigon Airport is definitely an excellent choice. IHG members will have an even better experience. I've saved it and will definitely stay here again on my next visit to Ho Chi Minh City.
Original TextTranslation provided by AI