Ruby Saigon Hotel - Ben Thanh Reviews
Ruby Saigon Hotel - Ben Thanh
269 Le Thanh, District 1, Ho Chi Minh City, VietnamView Hotel Details
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1 night
Ruby Saigon Hotel - Ben Thanh Guest Reviews
3.3/5
31 review
Verified reviewsLocation3.4
Amenities3.3
Service3.3
Cleanliness3.3
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All Reviews(31)
Positive reviews(23)
Reviews with photos/video(1)
Negative reviews(8)
Rithy Chhin
Deluxe Triple Room
Stayed in Mar 2024
Friends
5 review
Very Good
Posted on Mar 9, 2024
The room is clean, the service is also nice and the price is acceptable for me and my friends. ✨🫧
Wong Sau Jun
Superior Double or Twin Room
Stayed in Mar 2024
Friends
5 review
Posted on Apr 1, 2024
very good location but dont expect too much
Guest User
Superior Triple Room
Stayed in Mar 2024
Friends
1 review
Posted on Jun 24, 2024
Very convenient location
Thu huongthi
Superior Double Room
Stayed in Jun 2023
Couples
4 review
Outstanding
Posted on Jun 26, 2023
Great location , easy to get food and eẹnoying it
Thi Thuy Nga
Deluxe Double or Twin Room
Stayed in Dec 2023
Family
2 review
Very Good
Posted on Mar 15, 2024
good!
Verified traveler
Stayed in Jan 2024
Business travelers
Posted on Jan 4, 2024
Great location and good customer service but the hotel condition is so bad that need renovation asap.
Dennis
Stayed in Feb 2024
Other
Posted on Feb 8, 2024
Som bathrooms are tired, location is great, beds are firm, staff are friendly
Thanh
Stayed in Nov 2023
Business travelers
Outstanding
Posted on Nov 17, 2023
The hotel is worth the money..an affordable price although cleanliness is not that great.
KATIE
Stayed in Oct 2023
Other
Very Good
Posted on Oct 16, 2023
Staffs r friendly. Room a little small but organize. I don’t stay in the room much. Just need a place to sleep. A little bit noisy in early morning.
sungyong
Stayed in Feb 2024
Other
Posted on Feb 20, 2024
Close by shopping area, few ants waiting in your room.
Robert Curtis
Stayed in Sep 2023
Other
Outstanding
Posted on Sep 13, 2023
I really like the people who work at the front desk, they're friendly and speak English well. (English speaking ability isn't important to me, but it's nice to not have to communicate via google translate since I can't speak Vietnamese yet) The room is very nice. It has a decently comfortable bed, reliable air conditioner, and the water pressure is adequate as well. I really don't like that there are only three useable outlets in the entire room and that there isn't much space to eat on the desk though. Also, the internet is pretty slow and the maids don't come to collect trash daily, so it's easy for the trash to pile up. The room is nice enough for these things not to be too much of a problem for me though, I'm happy here.
Thien
Stayed in Aug 2023
Other
Outstanding
Posted on Aug 14, 2023
Nice budget hotel in District 1. Room is on the small side but it has everything you need
Anthony
Stayed in May 2023
Other
Outstanding
Posted on May 3, 2023
This is a fantastic location you are right in the middle of historical sites and great dining experiences. The room is a good size and comfortable. They are currently updating the rooms and the improvements will make the stay that much better. The harbor is just down the street for a truly memorable dinner cruise opportunity.
shin
Stayed in Feb 2024
Business travelers
Very Good
Posted on Feb 11, 2024
Very good place for shipping
Guest User
Stayed in Jul 2022
Family
0 review
Posted on Jul 18, 2022
TD hotel staff or Ruby Hotel (they changed name) not only neglected to hand over our missing back from a flight to Ho Chi Minh, when the airport lost and found section delivered it to a “Mr Phuc” that signed for receiving it on our behalf, but they also stole half of the stuff inside (baby formula, bikinis and toys for our kids). The airport provided evident of the weight of the back before handing it over to the staff and after recollecting it again when we all realized where the bag still was. We spend hours of mailing both the flight company and the airport because they obviously couldn’t locate it and we never received it although they handed the belated bag over already the day after we arrived at the hotel and in Vietnam. We mailed the hotel several times to give them a change to explain but they never replied. Don’t go there! Even if you do it is not worth the save of money - it is not clean and the rooms are worn out. / Petersen family of five
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