To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.3
Service8.7
Cleanliness8.7
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All reviews(582)
Positive reviews(544)
Reviews with photos/video(162)
Delicious breakfast(131)
Clean pool(59)
Great swimming pool(59)
Located downtown(28)
Average sound insulation(12)
Stayed multiple times(11)
Delicious buffet(6)
Loved the massages(5)
Negative reviews(38)
맹이로
Saigon View Deluxe Room
Stayed in Apr 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 31, 2026
The location is fantastic. Most of the staff are incredibly friendly. It was a very satisfying trip. I plan to book here again for my next travels.
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Ahkhk
Ben Thanh Serenity Suite - Happy Hours
Stayed in Apr 2026
Solo traveler
8 reviews
9.5/10
Amazing
Posted on May 23, 2026
I booked the one with widnow and larger room. There's a small swimming pool at the rooftop, 11/F.
The breakfast is okay.
There's 30-minute free foot massage voucher. Nice!
Guest User
Ben Thanh Serenity Suite - Happy Hours
Stayed in Apr 2026
Booked for others
38 reviews
10/10
Outstanding
Posted on May 19, 2026
Feedback from my brother and family is that the breakfast is excellent. Staff are all friendly and attentive. The room is spacious and clean. They enjoyed their stay very much!
Guest User
Ben Thanh Deluxe Twin Room
Stayed in Apr 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The room, while not large, was very clean. The breakfast spread was incredibly generous, and the service was top-notch. Its central location made it super convenient to get around. The complimentary 30-minute foot massage was also a really nice touch!
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Dangdixiangdaoxiaohuangguanjia
Ben Thanh Deluxe Twin Room
Stayed in Feb 2026
Solo traveler
24 reviews
8.0/10
Very good
Posted on Mar 18, 2026
Not bad. The breakfast selection was good too. Anyway, I was traveling solo, so as long as it was clean, I was happy. It was a bit noisy, but it's convenient for getting around. Though, the area is quite expensive.
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Guest User
Ben Thanh Gallery Premier Double
Stayed in Jan 2026
Family
7 reviews
9.0/10
Great
Posted on Feb 25, 2026
The location is quite good, right next to Binjiang Market which is within walking distance. The breakfast was decent. We didn't make it to the complimentary happy hour. The hotel has an overall retro, old-money vibe, and there were many foreigners staying there.
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Andy
Saigon View Deluxe Room
Stayed in Jun 2026
Business traveler
7 reviews
2.0/10
Posted on Jul 10, 2026
The room was dated but clean. However, I was fined 800,000 for eating a jackfruit, and the service was very stiff. I really have to give a bad review!
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Guest User
Ben Thanh City Lights Executive - Happy Hours
Stayed in Nov 2025
Business traveler
19 reviews
10/10
Outstanding
Posted on Dec 21, 2025
Great location and great spa pearl.
When I left my clothes for washing, I had forgotten that I had money in it. Next day I received an envelope with folloibg message (see photo). My compliments!
Lorenzo Serra 谢澜
Saigon View Deluxe Room
Stayed in Nov 2025
Couple
8 reviews
10/10
Outstanding
Posted on Dec 18, 2025
Beautiful hotel, the breakfast was amazing and different every days., room it was really clean and comfortable. The staff is really kind and they help you with everything. I really recommend this hotel
Guest User
Ben Thanh Corner Room
Stayed in Apr 2026
Couple
1 reviews
9.0/10
Great
Posted on May 31, 2026
Great location and the front desk staff were very friendly. The double bed in the room was a bit small but comfortable to sleep on! 👍🏼
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Guest User
Ben Thanh City Lights Executive - Happy Hours
Stayed in Apr 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Jun 3, 2026
I visit Ho Chi Minh City every 3-4 months and always book my stay here. It's close to Ben Thanh Market and within walking distance to Bui Vien. The breakfast is also excellent. Plus, Manager Tien is incredibly kind and perceptive; even with my limited English, communication during check-in and when addressing any issues was never a problem.
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Guest User
Ben Thanh City Lights Executive - Happy Hours
Stayed in Apr 2026
Couple
11 reviews
10/10
Outstanding
Posted on May 29, 2026
Simply very impressed.
First of all, the hotel SMELLS NICE
I’m a little sensitive to cigarettes. My room had no cigarette smell and the rest of the hotel also
Central location
Clean
Friendly
Will come again
Elijahkam
Ben Thanh Corner Room
Stayed in Apr 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on May 29, 2026
The environment is comfortable, clean, and tidy. The front desk staff are friendly and welcoming. The hotel is conveniently located with many convenience stores, local restaurants, and street food stalls nearby. It's highly recommended, and I'll definitely stay here again.
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Guest User
Ben Thanh Deluxe Twin Room
Stayed in Apr 2026
Business traveler
21 reviews
6.5/10
Posted on May 31, 2026
I've stayed here many times, so I'm quite familiar with this hotel. The most attractive feature is the rooftop pool and bar. The hotel offers a complimentary happy hour with snacks and drinks at the rooftop bar.
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JeongJun
Ben Thanh City Lights Executive - Happy Hours
Stayed in Apr 2026
Other
4 reviews
10/10
Outstanding
Posted on May 28, 2026
It is a hotel where everything is satisfactory, including friendliness, cleanliness, and location.