Hailiang Plaza Hotel (Zhongshan Road Metro Station) Reviews

Response from Property: Dear Guest, Thank you for choosing Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and for sharing your stay experience. We understand the impact of the renovations on the first floor and will continue to maintain order and security to ensure your peace of mind. You mentioned that the hotel is located in a bustling area, right next to the metro station, making it very convenient and saving you considerable time during transfers and travel. We are also pleased that you found the surrounding area to be well-equipped with restaurants and conveniently located. We look forward to your next visit and hope to provide you with an even more comfortable and smooth stay.

Response from Property: Dear Guest, Thank you for your recent stay at the Hohhot Hailiang Plaza Hotel and for sharing your experience. We are pleased that you understand the temporary impact of the renovations and mentioned that your rest on the high floor would not be disturbed at night, which is reassuring. We sincerely apologize for your feedback regarding the limited breakfast options and the relatively outdated facilities. We will take your suggestions seriously and continuously improve the overall experience and service details. We look forward to your next visit after the renovations are completed and you can experience the changes. We wish you a pleasant stay!

Response from Property: Hello, thank you for choosing Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and sharing your stay experience. We are delighted that you appreciated the cleanliness and soundproofing of the room, and we also appreciate your positive feedback on our front desk service. Warm and attentive service has always been our standard. Located in the city center, the hotel offers convenient access to transportation and sightseeing, ensuring a smooth and worry-free experience wherever you go. We are truly pleased to do so. We look forward to your next visit and hope you will continue to enjoy comfort and convenience during your travels.

Response from Property: 尊敬的客人，您好！感謝您選擇呼和浩特海亮廣場大酒店並分享入住體驗。您提到親子房整體安排讓家人相處更方便，也很欣慰我們能讓您感受到舒適與美景的魅力。對於您夜間感到較吵、休息不夠理想，給您帶來睡眠困擾，我們深感抱歉。我們會認真重視這條反饋，不斷提升居住安靜度與整體體驗。也希望您下次再來時，我們能為您帶來更安心、更舒適的入住感受。

Response from Property: 尊敬的客人，您好！感謝您選擇呼和浩特海亮廣場大酒店（中山路地鐵站店），並分享入住體驗。很高興您覺得酒店位置便利、交通順暢；同時也感謝您對房間寬敞、衞生乾淨的認可。關於您提到的前台樓層及7樓以下裝修帶來的感受，我們會繼續關注細節體驗。期待您下次再來，讓我們為您帶來更舒適、更貼心的入住感受。

Response from Property: 親愛的客人，您好！真心抱歉給您帶來了不安與困擾。我們瞭解到您在入住期間感受到裝修相關的裝卸運輸噪音，雖然您選擇了較高樓層但仍影響了夜間休息，這確實不符合理想的入住體驗。再次感謝您坦誠反饋呼和浩特海亮廣場大酒店（中山路地鐵站店）的情況，我們會認真重視相關問題並持續改進，期待您未來再次下榻時能為您帶來更加舒適的安靜時光。

Response from Property: Dear Guest, Thank you so much for choosing Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and for sharing your stay experience. We were delighted to hear your positive feedback on the room facilities, your praise for the exceptional cleanliness, your mention of the hotel's convenient location near the metro station, and your excellent service. Your satisfaction is our greatest encouragement, and we look forward to providing you with another comfortable and thoughtful stay in the future. We welcome you to visit us again!

Response from Property: 呼和浩特海亮廣場大酒店（中山路地鐵站店）的各位同事向您致以誠摯問候，感謝您在這裏度過了美好的四天，並分享如此細緻的入住體驗。我們很高興您認可酒店地段的便利，購物出行都更省心；也特別感謝您對服務熱情周到的肯定，員工友善、樂於助人讓您感到安心。與此同時，您對自助早餐豐富多樣、味道鮮美以及客房清潔與用品補充到位的評價，我們會持續珍惜並保持。期待您再次光臨，繼續感受温暖與便捷。

Response from Property: 親愛的客人，您好！非常感謝您選擇呼和浩特海亮廣場大酒店（中山路地鐵站店）並分享這次入住感受，也感謝您對酒店性價比的認可。對於您提到的細節衞生還需加強，以及升級改造期間給入住帶來的不便，我們真心向您致歉，也很感謝您的理解與包容。您的反饋對我們非常重要，我們會更加重視這些體驗細節，持續改進與提升。真誠期待在後續以更完善、更舒適的面貌再次迎接您的到來。

Response from Property: Dear Guest, Thank you for choosing to stay at Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and for sharing your detailed experience. We are honored to learn that you highly praised the hotel's facilities, cleanliness, and service quality as "excellent value for money." We are also pleased that the hotel's convenient location and proximity to the metro station have provided you with easy access to transportation. We sincerely apologize for the slight noise you mentioned at night during the renovation period. Your feedback is very important to us, and we will continue to pay attention and further improve the guest experience. Thank you for your recommendation, and we look forward to providing you with an even more comfortable and pleasant stay in the future.

Response from Property: Dear Guest, Thank you for choosing to stay at Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and for providing your valuable feedback. We sincerely apologize for the inconvenience you mentioned, such as the excessive noise and dust during the daytime renovations, and the inability to drive directly into the lobby on the first floor, requiring guests to walk in. These issues did indeed affect your stay, and we take them very seriously. Your feedback is important to us in improving our accommodation environment and service experience. We will continue to strengthen and optimize relevant management practices to strive to provide every guest with a more comfortable and convenient stay. We look forward to having the opportunity to bring you an even better experience in the future.

Response from Property: Dear Guest, Thank you for choosing to stay at Hohhot Hailiang Plaza Hotel (Zhongshan Road Metro Station Branch) and for sharing your honest feedback. We sincerely apologize for the somewhat messy environment and service response and attitude you mentioned during the construction period, which did indeed affect your short stay. Thank you for also acknowledging that the hotel's price is reasonable and offers good value for money. Your feedback is very important to us, and we will take it seriously and continuously improve our service and overall guest experience. We look forward to welcoming you back with a cleaner, more organized, and more professional service in the future.