Kew Green Hotel Mongkok

Kew Green Hotel Mongkok Reviews

Kew Green Hotel Mongkok

No.23 Tai Nan Street, Mongkok, Yau Tsim Mong District, Hong Kong, ChinaView hotel details
Kew Green Hotel Mongkok
Kew Green Hotel MongkokKew Green Hotel MongkokKew Green Hotel Mongkok
Check available rooms for your travel dates
We Price Match

Guest Reviews of Kew Green Hotel Mongkok

9.0/10
Great
1168 review
Verified reviews
Location9.2
Amenities8.7
Service8.9
Cleanliness9.2
Filter by:
Sort by:
All reviews(1168)
Positive reviews(1114)
Reviews with photos/video(325)
Easy to get around(365)
Close to metro(259)
Convenient location(256)
Friendly front desk staff(67)
Average sound insulation(57)
Would stay again(42)
Luggage delivery service(36)
Large bathroom(7)
Negative reviews(54)
Fanxiangdabutong
Standard Twin Room
Stayed in Jan 2026
Family
11 review
10/10
Outstanding
Posted on Feb 5, 2026
This was a truly positive review, far exceeding my expectations! My company needed approval for overseas travel, so I booked this room a month in advance, which meant the price was excellent. However, after seeing so many negative reviews, I was quite anxious for a long time. I was worried that a cheap deal might mean poor quality and affect my trip. But when I arrived, I found the hotel's location to be fantastic, right next to Prince Edward Station Exit C2. Downstairs, there were roasted meat shops, pharmacies, ice cream parlors, breakfast spots, dessert shops, and more, all within a few dozen to a few hundred meters' walk. (The Hong Kong-Macau Express bus stop is also just a few minutes' walk away, making it very convenient for trips to Macau, though the ticket price is quite a bit more expensive than the 'Golden Bus'). The front desk staff was incredibly polite. When I asked if we absolutely had to wait until after 3 PM for check-in, they said we could complete the formalities and store our luggage first. During the process, because it was off-peak season, they actually allowed us to check in early and even upgraded us to a higher floor, away from the elevator. This allowed my child and me to get a glimpse of Hong Kong's densely packed residential buildings. Tips: 1. If the toilet leaks, flush it normally, then without waiting for it to refill, press it again. It won't leak at all. 2. The soundproofing isn't great, but the hotel provides earplugs, or you can bring your own, to ensure a good night's sleep. (This hotel provides a universal adapter in the room, which is a thoughtful touch). 3. If it rains, the linen might not be perfectly dry and fresh. You can leave a 10 yuan tip on the nightstand, and you'll find fresh, dry, and soft linen when you return in the evening. I'd like to express my gratitude to Mr. Zhou Guohao for his assistance. I look forward to staying here again.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your heartfelt review! You even shared some helpful check-in tips – how thoughtful! We are delighted that your experience far exceeded your expectations, and we are especially pleased that it eased any anxieties you might have had about your trip, ensuring you and your child had a wonderful time in Hong Kong. We are thrilled that our hotel is conveniently located near Prince Edward Station Exit C2, surrounded by a variety of restaurants and shops, including roast meat shops, ice cream parlors, and pharmacies, all within a few dozen to a few hundred meters. The Hong Kong-Macau Express is also just a few minutes' walk away, making your travel and dining experiences incredibly convenient. Thank you for sharing the details about the train ticket prices, providing a useful reference for other guests. We are also delighted that during the off-season, the front desk not only politely responded to your check-in inquiries but also processed your check-in, stored your luggage, and thoughtfully arranged for early check-in and a move to a higher floor away from the elevator, allowing you and your child to enjoy the unique views of Hong Kong's residential buildings. It is our greatest joy that you appreciated this thoughtfulness. Thank you for your understanding of the hotel's small details and for sharing practical tips on toilet use, soundproofing, and linen changing. You even remembered the thoughtful touch of providing a power adapter in the room – your consideration and attentiveness are truly heartwarming. We especially appreciate Mr. Guohao's recognition and gratitude; we will immediately convey this heartwarming affirmation to him, as it is the best encouragement for him and the entire team. The discounted price you enjoyed by booking a month in advance, combined with an exceptional stay experience, makes this high-value experience exactly what we aim to create for every guest. We will continue to maintain quality, refine our service, safeguard the hotel's convenience and thoughtful details, and will use your tips as a reference to continuously optimize the stay experience. Thank you sincerely for your full five-star rating and helpful sharing. We eagerly look forward to seeing you and your child again, and hope that your next visit to Hong Kong will also bring you comfort and joy.
Sejal Seo
Standard Twin Room
Stayed in Dec 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Feb 1, 2026
Truly exceptional. After much searching as a self-proclaimed “neat freak”, I found this hotel. It was beautiful, sparkling clean and comfortable. I’m definitely coming back when I visit HK again. I loved every moment. Kudos to Fido for his helpfulness!
Response from Property: Dear Guest,We truly appreciate your exceptional review! We’re thrilled that our spotless, comfortable and beautiful hotel lived up to your high cleanliness standards, and that you enjoyed every moment of your stay.A big thank you for highlighting Fido’s helpful service—we will share your praise with him. We can’t wait to welcome you back to Hong Kong and our hotel soon.
Guest User
Standard Twin Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 30, 2026
The hotel's location is super convenient for getting around, and I got a free upgrade to a suite! The room was clean and spacious, and the service was excellent. What really surprised me, in a good way, was that they even provided an adapter for guests. So happy about that!
Original textTranslated by Google
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Guest User
Standard Twin Room
Stayed in Dec 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jan 27, 2026
Arrived around 8 PM, and the front desk upgraded my room. The room was very spacious, clean, and hygienic, with the AC set to 21 degrees by default. The bathroom was also large, and there was a desk with a universal power adapter. Downstairs, there's a vending machine where you can buy a bottle of water for 3 HKD. It's a shame that many hotels in Hong Kong require you to bring your own toothbrush or purchase one, and the hotel's breakfast is served at a different location. Overall, I was very satisfied. The surrounding area is also very bustling.
Original textTranslated by Google
Response from Property: Dear Guest, hello! Seeing how meticulously you remembered everything – arriving at 8 am, room upgrade, air conditioning temperature, power outlets, even the water from the HK$3 vending machine – we couldn't help but smile – you're practically a traveler with a built-in "detail magnifying glass"! Hearing "the room is very spacious" pop up in our Hong Kong hotel reviews instantly energized our team! Offering you a surprise upgrade upon your evening arrival is one of our little secrets to happiness. The power adapter you noticed is a thoughtful little bonus we've prepared for travelers! Due to Hong Kong's environmental plastic restriction policy, we can't provide complimentary toiletries, so we've installed a vending machine in the lobby for your convenience. Your description of the bustling surroundings and spacious rooms perfectly encapsulates our vision of creating a "city transit hub" – a place where you can embrace the vibrancy of the city while also enjoying comfort and relaxation.
coisini33
Superior Twin Room
Stayed in Dec 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Feb 8, 2026
The room was quite spacious, we could easily open up two 26-inch suitcases. The location is very convenient, close to Prince Edward MTR station and directly opposite a 7-Eleven. The bathroom was clean and odor-free, and the soundproofing was decent. Luggage storage is available, and check-in/check-out was very smooth.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您這麼詳細又暖心的好評!超開心您覺得房間寬敞,也很欣慰浴室乾淨無異味、隔音狀況良好,讓您住得舒適。鄰近太子地鐵站、對面就有 7‑11 的便利,加上行李寄存、快速入住退房的貼心服務,都能為您的旅程加分,我們真的很高興。感謝您的認可與推薦,我們會繼續保持品質、精進服務,期待您下次再來香港,繼續選擇我們! (旺角睿景服務團隊 敬上)
dknyni
Superior Twin Room
Stayed in Dec 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jan 23, 2026
Exceeded all expectations! The room was a good size and very clean. The front desk staff were also very nice. The hotel's location is super convenient, with a subway station right downstairs. For this price, there's absolutely nothing to complain about.
Original textTranslated by Google
Response from Property: Dear Guest, We were overjoyed to see your message! Thank you so much for sharing your wonderful stay, especially mentioning the cleanliness of the room, the excellent front desk service, and the convenient transportation – these are details we pay the most attention to! Your "exceeded expectations" and "impeccable" experience is our greatest encouragement. We're like a little surprise box hidden in Mong Kok, hoping every guest who opens it will arrive with a smile and leave with a warm feeling. Remember to come back again! We've prepared even more surprises for you when you return on the MTR! Wishing you a wonderful journey every day, and we look forward to seeing you again! Sincerely, The entire team at The Grand Mong Kok Hotel
Fuhuafeixue
Standard Twin Room
Stayed in Dec 2025
Other
4 review
10/10
Outstanding
Posted on Jan 23, 2026
This hotel is really close to Prince Edward MTR station, and there's even a bus stop nearby for Macau, which is super convenient. Compared to other hotels, the price is quite reasonable. The area downstairs isn't a bustling commercial district, but you can still find plenty of places to eat. The best part is being right next to the MTR, making it easy to get anywhere. The room itself is a bit small, and the bed is a tad narrow, plus the duvet kept sliding off. However, all the facilities are there. The lobby sells怡宝 (Yibao) water for just 3 HKD, which is much cheaper than outside. The front desk staff were very polite and spoke softly. Overall, it's great value for money if you're on a business trip or traveling solo.
Original textTranslated by Google
Response from Property: Dear Guest, hello! Reading your detailed and thoughtful review felt like receiving a gift box filled with stars; every word brought a smile to our faces! Hearing the blankets were a little mischievous and kept slipping down, we immediately grabbed them and reminded them, "Please make sure you're properly covered!" 🛏️✨ While the room space is compact, we will continue to optimize its features so that every traveler can feel as comfortable as if they're nestled in their own little haven. "The water in the lobby is cheaper than outside," "The front desk staff are gentle and polite," "Convenient access to both the subway and bus"... Wow, you're practically our keen observer! That's right, we want to quietly act as a "hidden supply station": allowing solo business travelers to easily hop on the subway to explore the world, conveniently take a bus to Macau, and even come back with an affordable water bottle, humming a tune on our way upstairs! Our front desk truly possesses a "gentle voice magic"! If you need extra pillows or blankets next time you visit, or want to hear more local tidbits… feel free to chat with our front desk staff anytime! We offer our smiles 24/7 free! Your comment "Great value for money" is the sweetest reward for us! We look forward to being your little oasis again on your travels. Whether you're on a business trip or traveling, there's always a light, a glass of water, and a smile waiting for you here!
Anonymous User
Superior Twin Room
Stayed in Dec 2025
Solo traveler
2 review
8.7/10
Very good
Posted on Jan 17, 2026
The facilities are complete and clean, the environment is quiet and safe, and the service is enthusiastic.
Original textTranslated by Google
Response from Property: Every single thing you specifically praised was fantastic! Complete facilities + clean environment + reassuring experience + warm service – it truly touched our hearts! Thank you for your 4.3 stars! We'll take care of the remaining 0.7 stars and give you a wonderful surprise next time you stay, easily achieving a perfect score. We look forward to your next visit!
Guest User
Standard Twin Room
Stayed in Dec 2025
Family
33 review
10/10
Outstanding
Posted on Jan 15, 2026
Facilities: Check-in was at 3 PM. The room was small but clean and tidy, and they thoughtfully provided a travel adapter for charging. Environment: It's super convenient for sightseeing, just a three or four-minute walk from Prince Edward Station Exit C2. Service: The front desk staff were very friendly and helpful. They even let me store my luggage when I arrived early.
Original textTranslated by Google
Response from Property: We're so glad you were satisfied with your stay! Arriving early to store your luggage, the room having a travel adapter, and the subway station just a few minutes' walk away – these thoughtful details are what make our service so special. Thank you for your positive review! We've prepared a comfortable room and look forward to your next visit!
Jacobba
Standard Twin Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 14, 2026
The staff was so kind, we booked a twin bed and at the checkin he upgraded to a double bed for us without me even asking. The housekeeping was so clean and on time. Amazing view on the 19th floor. Loved the stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share such a wonderful feedback about your recent stay with us. We are delighted to know that you enjoyed every part of your visit, from the thoughtful bed upgrade arranged by our front desk team upon check-in, to the impeccable and timely housekeeping service, as well as the breathtaking view from the 19th floor. Our staff always strive to deliver heartfelt, personalized service to ensure our guests feel welcome and cared for, and your recognition is the greatest encouragement to us all. We sincerely look forward to welcoming you back in the near future and providing you with another memorable stay experience.
Guest User
Standard Twin Room
Stayed in Dec 2025
Couple
7 review
10/10
Outstanding
Posted on Jan 10, 2026
The room was clean and tidy, and we got a free upgrade to a room with a great view outside the window!
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Standard Twin Room
Stayed in Nov 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jan 11, 2026
Came to Hong Kong for Christmas, and the lobby had a wonderful Christmas atmosphere. The hotel's location is excellent, very close to the MTR station, making getting around incredibly convenient. The hotel itself is relatively new, with complete facilities, and the cleanliness is top-notch. I'll definitely consider booking this hotel again on my next visit!
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Standard Twin Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 24, 2025
The service was great, and the location is excellent. Although the room was a bit small, it was clean, tidy, and comfortable. The mattress was also very comfortable, and I slept really well. However, there were no complimentary toiletries like toothbrushes. Overall, it's great value for money! 👍
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
booraa
Superior Twin Room
Stayed in Nov 2025
Other
1 review
9.5/10
Amazing
Posted on Dec 30, 2025
Very close to the subway, and it's in the city center, so it's convenient to go anywhere. The room offers decent value for money, though it can be a bit small. However, it was clean, and they cleaned our room and changed towels daily. We went during Christmas, and the front desk staff all had cute Christmas headwear on! 🎄
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Standard Twin Room
Stayed in Nov 2025
Couple
76 review
9.5/10
Amazing
Posted on Dec 21, 2025
This is a newly built hotel in the heart of Kowloon, just a five-minute walk from both the MTR station and the direct bus stop to Shenzhen, making transportation incredibly convenient. There are also many dining options nearby. The room decor is brand new, the bathroom is clean, and the bed quality is good, though it is a bit on the small side.
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!