Hong Kong New York Guest House (TST Metro H Exit) Reviews
Hong Kong New York Guest House (TST Metro H Exit)
Flat B3, Block B, 7/F Chung King Mansion, 36-44 Nathan Road, Tsim Sha Tsui, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Hong Kong New York Guest House (TST Metro H Exit)
8.4/10
Very Good
1850 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.1
Service8.6
Cleanliness8.4
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All reviews(1850)
Positive reviews(1668)
Reviews with photos/video(324)
Great value for money(353)
Easy to get around(246)
Convenient location(231)
Close to metro(100)
Small room size(56)
Friendly staff(42)
Nice toiletries(16)
Luggage delivery service(9)
Negative reviews(182)
JC$
Two Bedroom
Stayed in Oct 2025
Traveling with friends
6 review
5.5/10
Posted on Nov 9, 2025
On our second day, we went to the Ruins Church.
We got lost because we followed the directions given to us by someone we asked for the way to the Ruins. We kept going back and forth until it got really late, and we didn’t make it back to the hotel until early morning
In short, we lost our way. When we finally returned to the hotel, I rang the doorbell. I’m not sure if it was the owner or the caretaker who opened the door, but I know his name was Husein. He scolded us, saying we should have called him if we couldn’t find our way back because we disturbed his sleep. 😂
Our room was paid for, even though we barely used it since we were always out exploring and had no internet or phone to use when we got lost going to the Ruins.
So all I can say is—it wasn’t fair of that hotel owner or caretaker to treat us that way.
Anonymous User
Double Room(LARGE)
Stayed in Oct 2025
Traveling with friends
1 review
7.0/10
Posted on Nov 11, 2025
Manage your expectations.
Dislikes
-The room still needs a bit more cleaning
-The bedsheet appears to have a dirty
-there's an unpleasant smell
-low pressure in the water
- the towel is disposable
-needs better ventilation
Likes
-the staff is accommodationing
-the Aircon is good
-the location is great
-fast check in process
-many food options
Overall
Guest User
Standard Room(Single Bed)
Stayed in Sep 2025
Solo traveler
27 review
7.5/10
Posted on Oct 19, 2025
Small room. Air-conditioning works well.
Elevators break down from time to time. Convenient location.. There is a distinct smell in the building.
If you are single and need a place for a few nights, dont mind the smell. This might be a fit for you!
Response from Property: Every encounter with our customers is a precious experience for us. We hope you will have wonderful memories of your stay in Hong Kong, and all of our staff are working hard to make this happen. Thank you for choosing us, and we look forward to seeing you again!
Ever Jacinth Bojos
Standard Room(Single Bed)
Stayed in Sep 2025
Couple
9 review
9.0/10
Great
Posted on Oct 15, 2025
The room is just enough for two people. The bed is not so big according to what is advertised. There is a shower heater. There is free disposable towel, soap and shampoo, toothbrush and toothpaste. The place is near to a lot of shopping places, MTR and bus stop going to Hong Kong International Airport.
Response from Property: Every encounter with our guests is a precious experience for us. We hope you have wonderful memories in Hong Kong, and all our staff are working hard to make that possible. Thank you for choosing us, and we look forward to seeing you again!
Dr. Gabriel
Standard Room(Single Bed)
Stayed in Aug 2025
Business traveler
9 review
10/10
Outstanding
Posted on Sep 15, 2025
I typically favor five-star accommodations; however, I selected this hotel primarily for its advantageous location. The staff members are exceptionally attentive and provide a comprehensive introduction to the available amenities. While this establishment may not align with the expectations of those seeking a luxury experience, it is well-suited for travelers who prioritize an enjoyable stay in Hong Kong and primarily require a place to rest.
Response from Property: Dear guest, hello! We are very grateful for your high praise. This is a great encouragement to our entire team. We will continue to work hard and look forward to the opportunity to host you again. We wish you happiness and good health! Sincerely, The Hong Kong New York Hotel Team
Guest User
Standard Room(Single Bed)
Stayed in Aug 2025
Couple
2 review
9.5/10
Amazing
Posted on Sep 14, 2025
Best guesthouse in HK center area. Location was especially convenient, the room had all the necessary equipment, very clean and the bed was big and steady enough for high performance. Also, the building was quite an experience with great views of the city.
Totally recommended for those in pursuit of an authentic hong-kongnese experience.
Response from Property: 尊敬的客人您好,感謝您選擇香港紐約賓館。不忘初心、方得始終,顧客為先、服務至上,慶幸我們的努力有感動到您,香港紐約賓館就是您在旅行路上的家,非常開心能為您帶來一次美好的入住體驗!我們會好好珍惜着一切並繼續努力,一切為您所想,希望您一如既往喜歡香港紐約賓館,期待您的再次到來!
JC$
Standard Room(Single Bed)
Stayed in Oct 2025
Traveling with friends
6 review
7.5/10
Posted on Nov 5, 2025
Fair enough for budget traveller
Response from Property: 尊敬的客人您好,感謝您選擇香港紐約賓館。不忘初心、方得始終,顧客為先、服務至上,慶幸我們的努力有感動到您,香港紐約賓館就是您在旅行路上的家,非常開心能為您帶來一次美好的入住體驗!我們會好好珍惜着一切並繼續努力,一切為您所想,希望您一如既往喜歡香港紐約賓館,期待您的再次到來!
Guest User
Standard Room(Single Bed)
Stayed in Sep 2025
Solo traveler
5 review
6.5/10
Posted on Oct 25, 2025
This place was convenient but would not be to the standard of most travellers. The window looked into an unmaintained concrete courtyard of rusted steel and aging air conditioning units. The room door security was a button lock on the door handle although admittedly I had nothing missing. The bathroom door was broken and had to be lifted to close properly. The lights were only neon tubes. Bathroom sink was cold water only. Towels were disposable paper ones. Bed mattress was foam style. Electric outlet for phone charging was located at the foot of the bed not the head of it. The elevator was slow and always full of people. On the positive side, the WIFI was fast and problem free, the sheets were clean, and it was quiet and peaceful at night.
Response from Property: Dear Guest, Thank you for taking the time to review the Hong Kong New York Hotel. We regret that our hotel failed to meet your expectations, and we sincerely apologize for any issues you raised. We will pay more attention to details and continuously improve the guest experience. We sincerely look forward to your next visit and wish you happiness and good health! Sincerely, Terisa, Guest Experience Team
Guest User
Standard Room(Single Bed)
Stayed in Jul 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 5, 2025
Clean and comfortable stay.
Response from Property: Dear guest, thank you for choosing the Hong Kong New York Hotel. We strive to stay true to our original aspiration and always strive to put our customers first, prioritizing service. We are grateful that you have been touched by our efforts. The Hong Kong New York Hotel is your home away from home, and we are delighted to have provided you with a wonderful stay. We will cherish everything we have and continue to work hard to put you first. We hope you will continue to enjoy the Hong Kong New York Hotel and look forward to seeing you again!
carygjones
Two Bedroom
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 3, 2025
Chungking Mansions is in a great location in Hong Kong right on Nathan street near Victoria Harbor. Sometimes cleanliness and peace can be sacrificed for convenience. I don't know how she does it, but Madame Jane manages to provide rooms that are mind-blowingly superior to expectations. I've stayed in other rooms in Chungking. There is simply no comparison. Forgot your shampoo? towel? slippers? Need a personal room to just get some much needed rest to yourself and avoid the snoring and smelly feet of fellow travelers? She has it all, and I think she's has truly put not only her money but her heart into making Hong Kong New York Guest House THE BEST place to stay in town at this rate. Really madame, you didn't have to go this far. You could have just gone for status quo like everyone else, but no, you had to go over over the top. Thank you so much for your kindness, generosity, and for making my stay in Hong Kong a true pleasure each and every time. Also, shout out to Moan, one of the staffers working for Madame Jane. Moan is honest, humble, prompt, kind, and easy to get along with. He will address any need you have in a flash and does so with a willing attitude. What a delightful place!
Response from Property: 尊敬的賓客,您好!十分感恩得到您的滿分好評,這對我們整個團隊來説是一個極大的鼓舞,我們會繼續努力,期待有機會再次接待您,祝您幸福安康! 香港紐約賓館團隊 敬上
Guest User
Standard Room(Single Bed)
Stayed in Feb 2025
Couple
11 review
8.5/10
Very Good
Posted on Mar 31, 2025
This is the definition of a budget room in Hong Kong: very, very, VERY small, the shower is above the toilets, and the bed can feel a bit small if you're 1.80 meter tall or above. The guesthouse is located on the 7th floor of the notorious yet fascinating Chungking Mansion Building (If you haven't heard about it, Google it). Having said that, the employees were extremely kind and helpful, and offered an even better price when we asked in person to extend for 2 extra nights.
Response from Property: Dear guests, hello! Thank you very much for taking the time to give us a good review. We will continue to work hard to live up to your trust and recommendation. Looking forward to meeting you again and wishing you happiness and good health! Sincerely, The Hong Kong New York Hotel Team
leyph
Standard Room(Single Bed)
Stayed in Apr 2025
Solo traveler
16 review
9.5/10
Amazing
Posted on May 12, 2025
Nice place, very convenient location. The staff is quite nice
Response from Property: Dear guest, hello! Thank you for taking the time to give us your praise. We will continue to work hard to live up to your trust and recommendation. We look forward to meeting you again and wish you happiness and health! Sincerely, The Hong Kong New York Hotel Team
Guest User
Double Room(LARGE)
Stayed in Aug 2025
Family
4 review
6.0/10
Posted on Sep 16, 2025
the receptionist very rude..not suitable for family as the place are very crowded…the lift very small..long queue
Response from Property: Every encounter with our customers is a precious experience for us. We hope you will have wonderful memories of your stay in Hong Kong, and all of our staff are working hard to make this happen. Thank you for choosing us, and we look forward to seeing you again!
M848377****
Standard Room(Single Bed)
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Nov 2, 2025
Super clean. The people is really polite and friendly. Excellent location. Hope to go back again sometime
Response from Property: 尊敬的賓客,您好!很感謝您抽出寶貴的時間給予我們好評。我們會繼續努力,不辜負您的一番信任和推薦。期待與您再次相聚,祝您幸福安康! 香港紐約賓館團隊 敬上
Guest User
Economic single room(Public Toilet and Bathroom)
Stayed in Aug 2025
Business traveler
2 review
6.0/10
Posted on Sep 22, 2025
The experience was good but it was impossible to sleep well due to the noise of the air conditioner.
Response from Property: Every encounter with our guests is a precious experience for us. We hope you have wonderful memories in Hong Kong, and all our staff are working hard to make that possible. Thank you for choosing us, and we look forward to seeing you again!