Flat B, 11F, Majestic House, No.80 Nathan Road, Yau Tsim Mong District, Hong Kong, ChinaView hotel details
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Guest Reviews of SHINE INN (TST Metro Station B1 Exit)
8.8/10
Very good
386 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.3
Service9.0
Cleanliness8.8
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All reviews(386)
Positive reviews(370)
Reviews with photos/video(135)
Easy to get around(90)
Convenient location(61)
Close to metro(40)
Great value for money(39)
Would stay again(18)
Friendly staff(15)
Average sound insulation(11)
Perfect for kids(8)
Negative reviews(16)
Guest User
Twin Bed Room With Room
Stayed in Jul 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Aug 30, 2026
Very good, the transportation is convenient, and the service attitude is excellent. Highly recommended.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your recognition and recommendation of SHINE INN (TST Metro Station B1 Exit). We are delighted that you found the location convenient and appreciate your positive feedback on our service. Your satisfaction is our motivation to continuously improve every detail. We look forward to your next visit and welcome you back to SHINE INN.
Guest User
Family Room
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 31, 2026
The host was incredibly warm and welcoming, proactively offering personalized service. They were very kind and helped us resolve all sorts of issues, providing useful tips on Hong Kong's food, transportation, and shopping.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing us and for sharing your positive feedback on our excellent value for money. We are delighted to know that your stay met your expectations and brought you pleasant surprises. We will continue to provide attentive service and excellent room quality so that every guest can enjoy a comfortable and worry-free journey. We look forward to your next visit and giving us the opportunity to serve you again.
silent1103
View Quadruple Room
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 28, 2026
I genuinely recommend everyone visiting Hong Kong to stay here. This place made both me and my child feel right at home. The grandpa (host) was incredibly thoughtful and really understood mainlanders. When we arrived, he pulled out his handwritten notebook and meticulously explained everything – what to eat, where to go, what to look out for, where the water and fridge were, and even how to open and close the door. We were truly touched by his detailed guidance. Also, there was a typhoon warning during our stay, and he reminded us when it was best to leave. We could even store our luggage for free! It's hard to find such a meticulous and warm host even back home. Grandpa was truly the most comforting part of our trip to Hong Kong!
Original textTranslated by Google
6/8
Response from Property: Dear Guest, Thank you so much for choosing Heartbeat Hong Kong Hotel and sharing such a warm and thoughtful stay. We are delighted to know that Grandpa's attentive care made you and your child feel "at home." The handwritten notebook you mentioned, the meticulous reminders about meals and itinerary arrangements, and the clear instructions on details such as water supply, refrigerator location, and access control operation all brought you peace of mind and convenience. The typhoon forecast reminders for travel times also demonstrate our commitment to safety. Thank you for acknowledging our complimentary luggage storage service. We sincerely look forward to welcoming you and your family back again.
Jianke
Landscape King Room
Stayed in Mar 2026
Business traveler
59 reviews
9.0/10
Great
Posted on Apr 15, 2026
I've lost count of how many times I've stayed at this hotel. While the rooms are small and some facilities are a bit old, it's still quite good for the price. Plus, it's super convenient with shopping, dining, and walking areas right downstairs! 👍
Original textTranslated by Google
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant stay.
Anonymous User
Landscape King Room
Stayed in Feb 2026
Solo traveler
9 reviews
7.5/10
Posted on Mar 23, 2026
I stayed here for 2 nights and would recommend it. It’s very conveniently located — about 50-60 minutes to reach by bus (A21) from HK International Airport. The bus stop is around the corner from the entrance. It’s a 10-15 minute walk to the Harbour, Avenue of Stars, etc., and a 30 minute walk to West Kowloon Station, to give an idea. There’s a 7-11 just outside the entrance, an HSBC with ATMs across the street, and plenty of restaurants and so on.
I’ve attached a picture of the entrance, which is across the street from Tsim Sha Tsui subway station exit B. Walk down the hall, up the stairs to the elevator, and go to floor 11. Look for the Shine Inn sign to the left of the elevator. There is a phone at the entrance with the number to call to let the host know you’re there.
The room is small but comfortable and clean. You can open the windows for fresh air and there’s an AC unit that cools it down nicely. I slept well and found it very convenient for getting around HK for a couple days.
Response from Property: Our accommodation is right outside the subway station, with beautiful views of Kowloon Park right from the window. You can even take a morning stroll in the park. We want you to feel at home here. We're delighted with your review and wish you a pleasant stay.
Guest User
Triple Room With View
Stayed in Jan 2026
Family
2 reviews
9.5/10
Amazing
Posted on Feb 6, 2026
The owner, an elderly gentleman, was very kind and thoughtfully introduced Hong Kong's local delicacies and transportation. The room was very clean, and the location was excellent. It's very close to Victoria Harbour and the Star Ferry. It's also just a ten-minute walk to China Ferry Terminal. The only downside is that it's located near a busy road, so the noise from cars and pedestrians was quite loud. Even with noise-cancelling headphones, I could still faintly hear the noise, but it's understandable given the prime location.
Original textTranslated by Google
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant life.
Jingyingtitoudelan
Twin Bed Room With Room
Stayed in Dec 2025
Couple
10 reviews
9.5/10
Amazing
Posted on Feb 6, 2026
The room was decent, with two 1-meter beds that were quite comfortable for sleeping. The only minor issue was the bathroom's drainpipe, which wasn't working perfectly. We arrived at the hotel late at night, and the front desk staff handled our check-in seamlessly over the phone. The location is excellent; we walked to Victoria Harbour and the Avenue of Stars, and the next day, we also walked to the Hong Kong Palace Museum. There's a large HSBC bank right outside the hotel.
Original textTranslated by Google
Response from Property: Our accommodation is right outside the subway station, with beautiful views of Kowloon Park right from the window. You can even take a morning stroll in the park. We want you to feel at home here. We're delighted with your review and wish you a pleasant stay.
Guest User
Family Room
Stayed in Dec 2025
Family
2 reviews
10/10
Outstanding
Posted on Feb 2, 2026
If you're on the bottom bunk, watch your head! A child playing forgot and bumped theirs. It's very clean and convenient, and the hotel owner is very kind. Right across the street is Red Tea Cafe, their pineapple bun with butter is delicious. The metro station makes it easy to get anywhere, though once you're in the station, you still have quite a walk, haha. It's super convenient for getting to the Avenue of Stars, Tsim Sha Tsui Ferry Pier, and Kowloon Park. Chungking Mansions is just a block away if you want to take pictures. Overall, it's a good stay! 😊
Original textTranslated by Google
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant life.
ikuk-ikik
Landscape King Room
Stayed in Nov 2025
Couple
7 reviews
10/10
Outstanding
Posted on Jan 3, 2026
The owner of the accommodation was very kind and friendly and nice. He advised we on things they needed to know and be aware of. He tried to explain everything to us in detail so that we could enjoy our trip. The train station is right in front of the accommodation. It makes travel very convenient, and the bus stops are also nearby for many routes. There is a small 7-Eleven convenience store near the entrance to the accommodation. It's located near the famous Red Tea restaurant and it's near Best Mart 360, a place where you can buy a wide variety of snacks and souvenirs. just a short walk away. The rooms are clean and have complete amenities. Ideal for travelers who aren't focused on luxury and want to save money on trip.
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant life.
B3NT
Twin Bed Room With Room
Stayed in May 2026
Couple
2 reviews
4.0/10
Posted on Jun 28, 2026
The proprietor was very rude, constantly insisting I sit down on arrival, saying I don’t understand in Chinese, and acting overall very erratic and unfriendly/ unprofessional. The place is another cheaply subdivided flat, the bedding was clean, no cockroaches or hair, but the bathroom door was completely missing and had been replaced with a shower curtain. That’s pretty wrong for a room with two beds. The sink simply drained onto the floor, so if you brush your teeth, your feet get a coating of toothpaste too if you’re not careful. Air conditioning was sufficient, lights and fan all worked.. but do yourself a favour and spend just a little more to stay somewhere else.
Response from Property: Dear Guest, Thank you so much for taking the time to share your experience. We sincerely apologize for any unpleasantness you encountered regarding the service, communication, and room facilities. We appreciate your objective feedback regarding the cleanliness of the bed and the functionality of the air conditioning, lights, and fan. We also take seriously the issues raised, such as the unfriendly service, the lack of privacy in the bathroom (due to a broken glass door that hadn't been replaced yet, so a curtain was used temporarily), and the leaking sink. Your feedback is very important to Hong Kong Heart Inn Hotel, and we will carefully reflect on and continuously improve our service and accommodation experience to ensure every guest feels respected and comfortable.
Guest User
Triple Room With View
Stayed in Nov 2025
Family
22 reviews
4.0/10
Posted on Dec 8, 2025
Beyond its convenient location and good transport links, there's not much else positive to say. The room decor was basic, and the bathroom pipes were exposed! The 70-something-year-old man working there was like a strict dorm supervisor from my school days, with an average attitude and too many rules. It was an unpleasant stay.
Original textTranslated by Google
Response from Property: Our uncle is known for his conscientiousness and responsibility; countless customers have praised him. Therefore, for this reason, we can only remind everyone: - Our shop is a family-run guesthouse run with heart. Our aim is to provide affordable, clean, and comfortable accommodations for guests within their budget. Please note!! -- If you're someone who loves to leave negative reviews, please refrain from booking. Thank you! (In addition, before booking accommodations in Hong Kong, it's advisable to do some research: refer to social media recommendations and guesthouse reviews, check relevant information in local mainstream media, and compare prices from several options before making a decision. This will save you a lot of worry and confusion.)
Guest User
Comfortable Queen Room
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 2, 2026
Such a great night stay! Owner is lovely and able to give many recommendations, room is in the BEST location right by the station and in a good area, room is clean bed is very comfy. Very affordable!
Response from Property: 地鐵口出來就是我們的住宿,開窗就可看見九龍公園美景,甚至早上還可以起來先去公園休息散步.來我們這,就是想讓您有個回家的感受 很高興您的評價與肯定,祝您生活愉快
Guest User
Twin Bed Room With Room
Stayed in Mar 2026
Couple
5 reviews
6.0/10
Posted on Apr 22, 2026
We were given room no 107. The toilet was cramped 4x3 feet. Sink's dirty water spread in the centre of the bathroom floor. The room was too small. After reaching the 11th floor of the building you have to call the owner through the hand phone at the gate. After that you will get the digital key number to enter the flat and they will also inform the location from where you will get the room key.
Response from Property: Our Hong Kong guesthouse consists of rooms converted from standard suites, spread across different floors. All our rooms undergo regular maintenance, and some were renovated in July 2023. Our facilities and amenities are among the best in the hotel industry. Each room has at least two doors: one for the unit and one for the room itself, ensuring security. This is a family-run guesthouse, painstakingly run to provide affordable, clean, and comfortable accommodations for guests within their budget.
Guangyin-gushi
Landscape King Room
Stayed in Mar 2026
Business traveler
51 reviews
10/10
Outstanding
Posted on May 1, 2026
This is my second time staying here, and it's my go-to whenever I'm on a business trip to Hong Kong. First off, the location is excellent – Tsim Sha Tsui MTR Station Exit B1 is right downstairs, and there's an airport bus stop directly across the street. The hygiene is also top-notch. Plus, the owner is very friendly and welcoming.
Original textTranslated by Google
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant life.
Jocelyn24
View Quadruple Room
Stayed in Oct 2025
Family
3 reviews
9.5/10
Amazing
Posted on Dec 1, 2025
Great location, clean rooms. A very good choice for accommodation.
Original textTranslated by Google
Response from Property: We are delighted with your review and positive feedback. Providing our guests with the best possible care and attention is our guiding principle. Thank you again for choosing us, and we wish you a pleasant life.