Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Rosewood Hong Kong
9.3/10
Great
2342 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.0
Cleanliness9.4
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All reviews(2342)
Positive reviews(2269)
Reviews with photos/video(723)
Nice sea view(212)
Well decorated(113)
Luxurious(69)
Tasty food(57)
Clean pool(47)
Great swimming pool(47)
Has an infinity pool(24)
Negative reviews(73)
Teacher Jo
Harbour View Twin Room
Stayed in Nov 2025
Traveling with friends
23 review
10/10
Outstanding
Posted on Dec 4, 2025
Excellent!!!!!!
Location
Room view
Room amenities
Hotel amenities
Breakfast
Service
Absolutely brilliant!!!!
Nothing that is not good!
Response from Property: Thank you very much for sharing your experience of your last visit with us. Delighted to learn that you enjoyed the location, view and breakfast service at Holt's Cafe tremendously. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
MengMOE
Harbour View King Room
Stayed in Oct 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Nov 16, 2025
True to its reputation as the world's number one hotel this year, I absolutely loved it. The service was impeccable, anticipating every need. I especially enjoyed the hotel's infinity pool; the views stretching endlessly, with all of Hong Kong laid out before you, are breathtaking. I'll always be a fan of the Rosewood.
Original textTranslated by Google
Response from Property: 衷心感謝您最近光臨香港瑰麗酒店。我們很高興得悉酒店團隊致力為您締造獨特難忘的體驗,也很榮幸您也享受入住香港瑰麗酒店的時光。董事總經理孟曉和
Xihelusidao
Harbour View Twin Room
Stayed in Sep 2025
Couple
12 review
10/10
Outstanding
Posted on Oct 15, 2025
My stay at the Rosewood Hong Kong was absolutely wonderful. From the moment I walked in, I could feel the thoughtfulness and attention to detail that truly reflect a five-star hotel. I want to especially thank the gentleman at the concierge on the ground floor (sorry I didn’t catch his name) — he was incredibly warm and helpful, proactively assisted me with my luggage, and kindly guided me around with a friendly smile. His genuine and heartfelt service really left a deep impression on me!
The room was, as always, comfortable, spotless, and beautifully designed, with a stunning view. The overall service standard was exceptional, making me feel completely at home. I’ll definitely choose Rosewood again on my next visit to Hong Kong! ❤️
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that our team was on hand with their warm and friendly demeanor to ensure your stay was the most enjoyable and a memorable one. We sincerely look forward to welcoming back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Kongkong
Harbour View Twin Room
Stayed in Sep 2025
Family
28 review
10/10
Outstanding
Posted on Oct 12, 2025
Facilities: Well-equipped and functional, the gym is a great bonus.
Hygiene: Didn't specifically verify, but generally clean.
Environment: Excellent location, very convenient for getting around.
Service: The staff are very friendly and enthusiastic.
Original textTranslated by Google
Response from Property: 非常感謝您的極佳評語。我很高興您在香港瑰麗酒店擁有美好的住宿體驗。我們期待您再次光臨,祝您生活愉快!董事總經理孟曉和
Ruanchun
Harbour View Twin Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Nov 11, 2025
The hotel has a great environment and is conveniently located by Victoria Harbour, making transportation easy. The lady at the front desk was very helpful; seeing we had a child, she even gave us two gifts and a free room upgrade. The restaurant downstairs also had delicious food!
Original textTranslated by Google
Response from Property: Thank you for your recent stay at Rosewood Hong Kong. We are delighted to know you enjoyed your stay and especially appreciate the service of our staff. We look forward to welcoming you back and wish you a pleasant stay! Managing Director Meng Xiaohe
_WeChat237556****
Harbour View King Room
Stayed in Aug 2025
Traveling with friends
27 review
10/10
Outstanding
Posted on Sep 16, 2025
The breakfast was pretty good, and I felt they used quality ingredients. The waffles were the best I've ever had, and the custard lava bun and yellow kiwi were also great. The location is excellent, right in Tsim Sha Tsui, facing Victoria Harbour, surrounded by the sea. The night view is absolutely stunning.
Original textTranslated by Google
Response from Property: 衷心感謝您最近光臨香港瑰麗酒店。我們很高興得悉您很享受這次住宿。我們期待您再次光臨,祝您生活愉快!董事總經理孟曉和
Leonwen3
Harbour View King Room
Stayed in Jul 2025
Business traveler
6 review
9.0/10
Great
Posted on Aug 16, 2025
Overall, I was satisfied with the room.
Pros: A pleasant surprise was having two showerheads, which means two people can shower at the same time, saving time.
Cons: There were too many mirrors. I'm not sure if it's a feng shui issue, but it made me feel a bit uncomfortable.
Original textTranslated by Google
Response from Property: 衷心感謝您最近光臨香港瑰麗酒店。我們很高興得悉您很享受這次住宿。希望您很快會再次光臨,祝您生活愉快!董事總經理孟曉和
Ms le
Harbour View Twin Room
Stayed in Jun 2025
Family
71 review
7.0/10
Posted on Jul 18, 2025
This is my second stay at Rosewood, and for 6000 a night, the mini bar prices are outrageously high – 200 for a small juice and 75 for a Coke. That's a real turn-off. The toiletries in the bathroom are also very basic; the shampoo made my scalp itchy, and the entire line, including the soap, has no scent whatsoever. The afternoon tea is only good for photos; honestly, the pastries don't taste good at all. I got tired of them after just a few bites. Rosewood's pastry chef is really mediocre... The Chinese restaurant, however, tastes quite good, but you need to book in advance. The bar closes at midnight from Monday to Friday. Breakfast is quite lavish, and the service is pretty good!
Original textTranslated by Google
6/10
Response from Property: 感謝您最近光臨香港瑰麗酒店。對於入住體驗未能符合您的期望,我們深感抱歉。我們一直致力改善賓客服務的質素,並會與團隊討論您的寶貴意見。希望這次的經歷沒有影響您繼續享用香港瑰麗酒店的其他設施和服務,期望在不久將來能再次為您服務。董事總經理孟曉和
Aduoladexianhuasanqian
Harbour View Twin Room
Stayed in Jun 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Oct 1, 2025
This was my third stay at the Rosewood Hong Kong, and it was the first time I've encountered a room that smelled musty. Thankfully, after speaking with them, they were able to switch me to a room with a normal scent. Breakfast was excellent as always; they even gave me a box of chocolates as an apology for the slow waffle service. The lunch at The Legacy House was absolutely delicious, it definitely deserves more than one Michelin star.
Original textTranslated by Google
Response from Property: 感謝您最近光臨香港瑰麗酒店。對於入住體驗未能符合您的期望,我們深感抱歉。我們一直致力改善賓客服務的質素,並會與團隊討論您的寶貴意見。希望這次的經歷沒有影響您繼續享用香港瑰麗酒店的其他設施和服務,期望在不久將來能再次為您服務。董事總經理孟曉和
Guest User
Harbour View King Room
Stayed in May 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jun 22, 2025
The front desk made us feel welcome, and Darkside provided exceptional services. However, the 100HKD per small bottle of beer from the mini bar is a clear indication that the establishment doesn’t respect its customers, and someone has to pay what they’re told.
Location and darkside bar made the most impression.
Overall services is not up to the luxury hotel standard.
Response from Property: Thank you very much for sharing your experience with us. My sincere apology that the service did not live up to your expectations. Your feedback were well acknowledged and we should review them with our respective teams for needed enhancement. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Aaks
Harbour View Twin Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 1, 2025
Really lovely interior of the hotel. The hotel staff were really friendly and helpful, had a great stay
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that our team was on hand with their attentive service to ensure your stay was enjoyable and pleasant. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Guest User
Harbour View King Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 26, 2025
Wonderful breakfast. Incredible location and beautiful beautiful rooms and absolutely lovely service
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that our breakfast selection, guestroom and the attentive service from the team had helped ensure your stay was enjoyable and memorable. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
QQQueenie
Harbour View King Room
Stayed in Jul 2025
Business traveler
8 review
10/10
Outstanding
Posted on Sep 11, 2025
Awesome stay with Rosewood hotel! Wonderful room, superb service and absoultely stunning view in the room! Highly recommend.
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that the view from our guestroom along with the warm hospitality from the team had helped ensure your stay was the most enjoyable and memorable. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Response from Property: Thank you very much for your recent visit to Rosewood Hong Kong. We are delighted to learn that you enjoyed your stay. We look forward to welcoming you back again and wish you a pleasant stay! Managing Director Meng Xiaohe
Anonymous User
Harbour View King Room
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 9, 2025
Great place to stay
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that your stay was enjoyable and pleasant. It would be our pleasure to welcome you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director