Shama Island North Hong Kong

Shama Island North Hong Kong Reviews

Shama Island North Hong Kong

310 King's Road, North Point, Eastern District, Hong Kong, ChinaView hotel details
Shama Island North Hong Kong
Shama Island North Hong KongShama Island North Hong KongShama Island North Hong Kong
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Guest Reviews of Shama Island North Hong Kong

8.0/10
Very good
227 reviews
Verified reviews
Location8.2
Amenities7.5
Service8.0
Cleanliness8.2
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All reviews(227)
Positive reviews(211)
Reviews with photos/video(36)
Clean and tidy(57)
Easy to get around(28)
Awesome stay(17)
Friendly front desk staff(14)
Great value for money(13)
Close to metro(13)
Too noisy(11)
Convenient for shopping(5)
Negative reviews(16)
Anonymous User
Superior Double Room
Stayed in Jul 2026
Business traveler
3 reviews
1.0/10
Posted on Sep 8, 2026
The room didn't match the description. What was advertised as a 'deluxe king room' turned out to be a dilapidated, accessibility-equipped room, offering a truly awful experience. This included, but was not limited to: 1. The bathroom couldn't even meet basic hygiene needs. The sink was tiny and awkward to use; washing my face required bending over, leaving me with a sore back and water splashed everywhere. 2. The furniture was old and worn. The small, low-backed stool was uncomfortable to sit on, a far cry from the tables and chairs shown in the booking photos. 3. The walls lacked proper cleaning and maintenance, with mold and peeling wallpaper in many areas, raising concerns about hygiene and safety. The front desk was fully aware of these issues but made no mention or explanation of the room's condition during check-in. I can only interpret this as intentionally deceiving the customer.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Shama Island North, Hong Kong and for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations. We hope you will contact us to let us know more about the situation. Sincerely, Li Jiawei, Manager of Shama Island North Apartment
Guest User
Superior Double Room
Stayed in Jun 2026
Solo traveler
39 reviews
6.0/10
Posted on Jul 8, 2026
The soundproofing in the room was terrible; I kept hearing pipe and machinery noises all night. The room also felt very damp, and the air conditioning wasn't cold enough! There was a lot of rubbish on the eaves outside the room, which the hotel should really have cleaned regularly.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Sha Ma Island North again and for taking the time to leave us a review. We noticed your comments regarding room soundproofing and condition. We will relay these concerns to the relevant departments and hope to include them in future hotel improvement projects so we can provide more comprehensive services to our guests. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
Guest User
Superior Double Room
Stayed in Jun 2026
Business traveler
1 reviews
3.5/10
Posted on Jul 3, 2026
This hotel is engaging in serious, deceptive practices. I booked a "Superior Double Room" based on the premium, modern photos advertised. Instead, they fraudulently assigned me a disabled/accessible wet room complete with grab rails, a plastic curtain, and a tiny modified sink—all without my consent. While accessible rooms are vital for travelers who need them, using them to quietly bait-and-switch unsuspecting guests is unacceptable. Even as a Diamond loyalty member, I was given zero transparency. Do not trust their listings; what you pay for is not what you get.
Response from Property: Dear valuable guest,Thank you for your recent stay at Shama Island North and for taking the time to rate.We are sorry that your experience is not satisfied, plesae contact us to let us know more detail.Warmest regards,Cyrus LiResidence ManagerShama Island North
Guest User
Superior Twin Room
Stayed in Jun 2026
Couple
17 reviews
9.5/10
Amazing
Posted on Jul 5, 2026
Located in the very convenient Minsheng district, transportation, dining, and shopping are all easily accessible. There are many banks nearby, and Chun Yeung Street and the airport bus stop are just a two-minute walk away. However, the sink in the bathroom is a bit too small.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our Sha Ma Island North apartment and for taking the time to leave a review. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
Chow Tien
Superior Double Room
Stayed in Apr 2026
Business traveler
3 reviews
8.0/10
Very good
Posted on Jun 12, 2026
The room was on the smaller side . There is a small gym . Location is great for north point .
Response from Property: Dear Chow Tien,Thank you for staying at Shama Island North and taking time to rate.We look forward to serving you again in the near future.Warmest regards,Cyrus LiResidence ManagerShama Island North
Lolajing
Superior Double Room
Stayed in Aug 2026
Business traveler
20 reviews
10/10
Outstanding
Posted on Sep 20, 2026
The place is very clean and tidy, and the soundproofing is excellent. The reception staff are also very enthusiastic and accommodating. Although it's small, the cleanliness rivals that of a star-rated hotel. Highly recommended for business trips.
Original textTranslated by Google
Response from Property: Dear Lolajing, Thank you for staying at our Sha Ma Island North apartment and for taking the time to leave a review. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
Dodo mini
Superior Double Room
Stayed in Aug 2026
Solo traveler
4 reviews
8.0/10
Very good
Posted on Sep 13, 2026
everything pretty good but the mattresses is the hardest you could find unfortunately Good for those like hard mattress
Response from Property: Dear Dodo mini,Thank you for choosing to stay at Shama Island North and taking time to rate.Regarding your comments about the mattress, we have flagged it to the responsible department for future improvement. Thank you for your valuable comment. We look forward to welcoming you again very soon. Warmest regards,Cyrus LiResidence ManagerShama Island North
Anonymous User
Superior Double Room
Stayed in Jul 2026
Couple
3 reviews
10/10
Outstanding
Posted on Aug 30, 2026
The place was clean, and the room size was just right and comfortable. We were on a lower floor near the road, so it was a bit noisy. The staff were polite.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our Sha Ma Island North apartment and for taking the time to leave a review. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
Joyfulhouse
Superior Double Room
Stayed in Jul 2026
Other
25 reviews
5.0/10
Posted on Aug 29, 2026
Front Desk Reception Service: Bad review I was assigned room 306, which is right at the intersection of two roads. The hotel is on floors 2-4, so I couldn't sleep all night. I suggest replacing the front desk staff with an Express Check-in machine; I believe the overall experience would be much better. Room cleanliness service met normal hotel standards.
Original textTranslated by Google
Response from Property: Dear Joyfulhouse, Thank you for choosing to stay at Shama Island North, Hong Kong and for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations. We hope you will contact us to let us know more about the situation. Sincerely, Li Jiawei, Manager of Shama Island North Apartment
常常客容
Superior Double Room
Stayed in Jul 2026
Solo traveler
4 reviews
8.0/10
Very good
Posted on Aug 20, 2026
It’s best according to money wise & convenience except one thing it is too easy knowing others what they are doing in next room!
Response from Property: Dear 常常客容,Thank you for staying at Shama Island North and taking time to rate.We look forward to serving you again in the near future.Warmest regards,Cyrus LiResidence ManagerShama Island North
M aster
Superior Double Room
Stayed in Jun 2026
Couple
2 reviews
7.5/10
Posted on Aug 7, 2026
Overall, the environment was quite satisfactory, and the space was spacious. The only drawback was the poor soundproofing.
Original textTranslated by Google
Response from Property: Dear Master, Thank you for staying at Sha Ma Island North again and for taking the time to leave us a review. We noticed your comment regarding the room's soundproofing. We will report this to the relevant department and hope to include it in our future hotel improvement projects so we can provide more comprehensive services to our guests. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
saccharomyces cerevisiae
Superior Double Room
Stayed in Dec 2025
Solo traveler
6 reviews
7.0/10
Posted on Mar 22, 2026
pros: few minutes away from the metro, convenience stores nearby and close to the coast. Cons: discrete corners not cleaned well, bugs found on bed and compensation refused.
Response from Property: Dear saccharomyces cerevisiae,Thank you for choosing to stay at Shama Island North and taking time to rate.Regarding your comments about cleanliness, we have flagged it to the responsible department for future improvement. Thank you for your valuable comment and we look forward to welcoming you again very soon. Warmest regards,Cyrus LiResidence ManagerShama Island North
Guest User
Superior Twin Room
Stayed in Jun 2026
Business traveler
22 reviews
5.0/10
Posted on Jul 18, 2026
Not close to the subway station. The moment you step out of the elevator on our floor, there's a strong, unpleasant smell. The hygiene standards are very poor. I'd only recommend this place to people who can hold their breath for a long time; otherwise, I wouldn't bother.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Sha Ma Island North again and for taking the time to leave us a review. We noticed your comment regarding the room odor. We will relay this to the relevant department and hope it will be included in our future hotel improvement projects so we can provide more comprehensive services to our guests. We look forward to serving you again in the near future. Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment
Reuben Leo Sushman
Superior Double Room
Stayed in Jun 2026
Business traveler
28 reviews
7.5/10
Posted on Jul 12, 2026
Basic accommodations. A little challenging carrying luggage up stairs to the elevator. Poor view from the room but a convenient location for an overnight stay.
Response from Property: Dear Reuben Leo Sushman,Thank you for staying at Shama Island North and taking time to rate.We look forward to serving you again in the near future.Warmest regards,Cyrus LiResidence ManagerShama Island North
Guest User
Superior Double Room
Stayed in Dec 2025
Couple
17 reviews
4.0/10
Posted on Jan 4, 2026
The room rates during New Year's Day were ridiculously high. Even for a holiday, your facilities don't justify a price over 2000. The biggest flaw was the height and size of the sink; it's so small and low that I had to half-squat just to wash my face, otherwise, I could only wash my hands. On top of that, there was a huge noise late at night. Even with the air conditioning off, it was still incredibly loud. When I reported it to the front desk, a staff member came and brushed it off, saying it was the hotel's ventilation system noise and that every room was the same. I truly regret choosing this hotel. The soundproofing was also terrible; the foreigners in the room next door made all sorts of strange noises throughout the night, making it impossible to sleep. The surrounding area isn't great either. It's incomparable to the Cityview Hotel in Yau Ma Tei where I stayed the first night; this place was absolutely not worth it.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Sha Ma Island North and for taking the time to share your experience. We noticed your comments regarding room soundproofing and facilities, and we will discuss these issues with the relevant departments for improvement. Thank you for your feedback. We look forward to welcoming you back to Sha Ma Island North! Sincerely, Li Jiawei, Manager of Sha Ma Island North Apartment