The Ritz-Carlton, Hong Kong

I booked a room through Trip.com during Chinese New Year. When I checked in, I asked at the front desk and found out the room faced Lantau Island. I wanted a room facing Victoria Harbour, so I paid an extra fee for the upgrade. The hotel environment is absolutely stunning 👍, and the service is exceptional 👍. It's a total of 118 floors, with the front desk on the 103rd floor. We stayed on the 109th floor, and the view was incredible, truly amazing! 👍 The 102nd floor has a Michelin-starred restaurant, and the environment and service there were also beyond reproach! 👍

My daughter specifically booked the Ritz-Carlton, the tallest hotel in Hong Kong, for our trip, and the sea view was absolutely stunning! Seriously, it was incredible! The only downside was that the bed was too soft, and I woke up with a backache. But with that amazing view outside the window, all physical discomfort just faded away!

The 'cloud experience' at the Ritz-Carlton Hong Kong truly lives up to its name. Perched atop the ICC building, it offers breathtaking panoramic views of Victoria Harbour and the city skyline. Upon check-in, the staff immediately offered cold towels and welcome tea, which instantly washed away my travel fatigue. The hotel facilities are well-maintained and generally feel quite new. Complimentary large bottled mineral water in the room was a thoughtful touch. The only slight disappointment was not receiving a breakfast upgrade on my birthday, which was a bit of a letdown from my expectations.

Facilities: Quite comprehensive and all very new. Environment: The environment is excellent. There's a shopping mall right downstairs, and transportation is very convenient. Service: The service is thoughtful and meticulous, and the cleanliness is spot on. Plus, there were welcome fruits and chocolates!

This hotel truly lives up to its reputation as one of the top 100 luxury hotels worldwide! The welcome, front desk, and room service were all excellent. For someone who dislikes the typical, uninspired five-star breakfast, the Ritz-Carlton's breakfast was absolutely perfect. If you have the budget, I highly recommend it. The location is fantastic, with an unbeatable, direct ocean view.

The hotel boasts beautiful decor and a prime location, but the room facilities are quite dated. The leather on the chairs was cracked, and the furniture showed considerable wear and tear. I'm not sure if I was given an older room because I booked a promotional rate. The toiletries were very basic, much inferior to similar hotels on the mainland, at best comparable to an InterContinental or Hilton. Of course, in a city where space is at a premium like Hong Kong, this might be the best service the hotel can offer. The check-in staff at other hotels were rather indifferent, but the restaurant service was relatively warmer. Overall, aside from the acceptable room cleanliness, everything else was a bit disappointing. The breakfast, however, was excellent.