Crowne Plaza Hong Kong Kowloon East Reviews

Excellent location just a few minutes walk to MTR station. A lot of restaurants and shops to choose from. Will choose this hotel next time.

Beautiful Hotel, shame a lot of sections were under construction but our stay was still good. We got upgraded which was really nice and the room was stunning. My husband really enjoyed the room we had and the staff were really helpful and attentive. Some of the housekeeping staff did struggle with English but most of the reception/restaurant team were fluent. Overall we had a wonderful stay and will likely come back.

Stay: mid-November 2025 (exactly when the 15th National Games were being co-hosted in Hong Kong and Guangdong) I chose this hotel for its convenient location (right above East Point City and PopCorn mall, only 20 minutes by MTR to Tsim Sha Tsui) and because Crowne Plaza usually delivers consistent quality. Unfortunately, the entire hotel was practically taken over by mainland Chinese sports delegations, provincial teams and officials, for the National Games. It was 100 % full and felt more like an athletes’ dormitory than a regular hotel. The elevator situation was a nightmare There are only four guest elevators. With hundreds of athletes, coaches, and staff moving around at the same times every day, waiting 5–10 minutes (sometimes 15) for a lift became completely normal. Twice I ended up squeezed into an absolutely packed elevator with mainland competitors who were wearing single-ear headsets (the kind security and team staff use). Fifteen-plus people crammed in, barely able to breathe, total awkward silence the whole ride. Dining was even worse Breakfast buffets turned into a free-for-all with large groups of athletes in tracksuits. I tried having dim sum at the hotel’s Chinese restaurant, Cest La Vie, I found myself competing with dozens of athletes for tables and food. Queues for everything, dishes emptied the moment they came out, and the replenishment speed simply couldn’t keep up. As a paying guest, it felt like I had accidentally walked into a private team canteen. Rooms were clean, the view from higher floors (Tseung Kwan O bay) was nice, and the usual IHG amenities were all there. The staff were clearly trying their best, but they were completely overwhelmed by the sheer volume of people. Bottom line Under normal circumstances, Crowne Plaza Kowloon East is probably a solid, comfortable choice. But when the hotel is effectively block-booked by massive mainland sports delegations during events like the National Games, the experience for regular travelers is miserable. Next time there’s a big mainland Chinese event or competition using this hotel as official accommodation, I’ll happily pay extra to stay in Tsim Sha Tsui or Central instead. Word of advice: if you see this hotel fully booked during any major Chinese sporting or government event, think twice!

I booked a room that can't be cancelled and modified. However, my guest couldn't come to HK on the specific day. I called the hotel, and they told me you cannot change the guest name. I called the TRIP customer service and she told me I could actually add one more guest name. Finally I could check in at the hotel and enjoy one night, so that I didn't waste the money I have paid. Thanks so much to TRIP customer service and they really provide a nice service. Very helpful. Thank you!

The room was very spacious with excellent soundproofing. The location is superb, especially if you're visiting the TVB City film studio.

Good stay. We like shuttle bus service to hi speed rail station.

This is already my third stay here this year, and it's definitely the top choice hotel if you're visiting HKUST. Transportation is incredibly convenient; Tseung Kwan O MTR station connects to other lines, providing quick access to various parts of the city. For HKUST, simply turn right a few steps out of the hotel and catch the 792M double-decker bus, which stops at HKUST on its way to Sai Kung. Alternatively, take the MTR one stop to Hang Hau, then exit and turn left to catch mini-bus 11M, which is extremely quick. A large shopping mall is directly downstairs, making dining and shopping incredibly convenient. The hotel's shuttle bus is very useful, especially for getting to the city center. The nearby Tseung Kwan O Waterfront Park is great for a stroll, and you can even take a ferry from there to Sai Wan Ho.

Location is superb, accessible to mall, MTR, banks, supermarket. As in all in one when you're in Sai Kong area. Recommendable for travelers.

The room is very spacious, which is a rare find in Hong Kong where space comes at a premium. It's also spotlessly clean, and the bathroom features a convenient wet/dry separation. The location is excellent, being very close to Tseung Kwan O MTR station. It was very convenient to get there from the High-Speed Rail station by MTR, and it's also easy to reach tourist attractions via the MTR. There's a shopping mall nearby where you can shop and dine. Overall, it was a very satisfying stay, and I would definitely choose to stay here again on my next visit.

1. the service is good, everyday they sanitized the bathroom. 2. the room is big and spacious. 3. the breakfast is almost the same everyday. 4. the location is very nice, too near to the MTR station.

A hotel recommended by Trip.com. The hotel provides roomy hotel room with nice ambience. Not to forget, it is also connected to shopping mall & MTR station which makes it a strategic location to stay at.

I cannot believe receive a complimentary welcome drink at Cielo lounge 47/F Rooftop of the Crown Plaza Hotel Very amazing night view of Lohas - Lam tin - TKO bridge

I picked this hotel because I had some business in Tseung Kwan O. There are four shopping malls right downstairs, so you're completely sheltered from the rain. Plus, there's a free shuttle bus to West Kowloon Station. Unless you're venturing to far-flung attractions, there's plenty to explore right in this area. The shuttle bus driver was really nice, which truly made my trip to Hong Kong a delightful experience.

It’s always a pleasure to stay at this hotel whenever we are in HK. Great view of neighborhood from high floor, photo attached