Regal Hongkong Hotel

Regal Hongkong Hotel Reviews

Regal Hongkong Hotel

No.88 Yee Wo Street, Causeway Bay, Wan Chai District, Hong Kong, ChinaView hotel details
Regal Hongkong Hotel
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Guest Reviews of Regal Hongkong Hotel

8.3/10
Very good
5333 reviews
Verified reviews
Location8.8
Amenities7.8
Service8.3
Cleanliness8.3
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All reviews(5333)
Positive reviews(4734)
Reviews with photos/video(983)
Easy to get around(603)
Large rooms(386)
Convenient for shopping(275)
Close to metro(195)
Strange smell in room(109)
Nice bathtub(103)
Clean pool(91)
Offers pick-up/drop-offs(72)
Negative reviews(599)
Leishengyudian
Superior Room
Stayed in Jun 2026
Couple
50 reviews
10/10
Outstanding
Posted on Aug 3, 2026
I stayed for three nights. On the first day, my flight was delayed by 4 hours, and I arrived at 4 AM. The front desk staff was on duty and processed my check-in quickly. The room had a direct drinking water tap, which was a nice touch. The room was also relatively spacious, and the windowsill had a soft padded cushion where you could sit or lie down. The bedding was a down comforter. Controls for lighting, air conditioning, and curtains were all push-button style, located on the bedside table, which was convenient. The location is excellent, just a few minutes' walk from Causeway Bay MTR Station Exit F1, very close to SOGO, and there are many dining options nearby. The hotel's Regal Palace restaurant is also outstanding.
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6/16
Response from Property: Dear Guest, Thank you for choosing to stay for three consecutive nights and sharing your detailed experience. We were delighted to learn that our front desk staff were still able to process your check-in quickly despite your flight being delayed and arriving in the early hours of the morning. We were also pleased that the room's amenities, such as the drinking water facilities, spacious layout, soft cushions by the window, down comforter, and bedside button controls, provided you with convenience and comfort. We are also honored that you were impressed by the excellent location, the surrounding dining options, and the quality of the hotel's restaurant. We look forward to your next visit.
Guest User
Superior Room
Stayed in Jul 2026
Traveling with friends
38 reviews
9.0/10
Great
Posted on Aug 9, 2026
Good location next to Causeway Bay Shopping areas. Breakfast has lot of choice. concierge has good services, helps to find the Uber driver waiting outside the hotel
Response from Property: Dear Guest, Thank you for sharing your stay experience. We are delighted to learn that you appreciate our convenient location, adjacent to the Causeway Bay shopping district, making travel and shopping very easy. We are also pleased that you mentioned the diverse breakfast options to satisfy different tastes; furthermore, our concierge service successfully helped you contact and find an Uber driver waiting outside the hotel, making your trip even smoother. We look forward to serving you again in the near future.
Marilena Tesoro
Premier Room
Stayed in Jul 2026
Family
2 reviews
9.5/10
Amazing
Posted on Aug 11, 2026
Very good hotel located in Central. One of our rooms had an initial cigarette smell, but the staff at reception was quick to fix it. Very good international/oriental breakfast.
Anne0830
Superior Room (Cleaning Service Once A Week)
Stayed in Jul 2026
Business traveler
7 reviews
10/10
Outstanding
Posted on Aug 11, 2026
This hotel very comfy and relaxing for me…and its all closed for everything….ill recommend to the others…
Haohaone
Superior Family Room
Stayed in Jul 2026
Family
13 reviews
7.0/10
Posted on Aug 7, 2026
The hotel is really, really old. I stayed in a premium suite this time, and the toilet was broken, the showerhead was broken, and there was a strange noise coming from the bathroom all night long. The air conditioning switch was also very hard to turn on. Do not stay in family suite 803; many of its facilities are broken! It's even worse than a 7 Days Inn in mainland China! The only upside is the good location!
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Response from Property: Dear Guest, Thank you for taking the time to share your stay experience. We are pleased to know that the hotel's convenient location made your trip easier. We sincerely apologize for any inconvenience you experienced regarding the room facilities. Your feedback has been reviewed by the relevant department and will be an important reference for improvement. We will continue to strive to improve facility maintenance and overall accommodation quality to provide guests with a more comfortable experience. Thank you for your valuable feedback, and we look forward to serving you again in the future and providing you with an even more pleasant stay.
Achan3007
Superior Room (Cleaning Service Once A Week)
Stayed in Jun 2026
Couple
4 reviews
8.5/10
Very good
Posted on Aug 8, 2026
The pros, great location, can’t be beat. Value for money definitely. The breakfast is good, but honestly a bit strange they only provide for one, I mean if it’s a couple, it’s really just hospitable to offer for both? The cons, the hotel is definitely dated and in need of a refurb, but I knew that going in so no issues.
Response from Property: Dear Guest,Thank you for sharing your thoughtful feedback. We are delighted to know you enjoyed our excellent location, good value for money, and breakfast offerings.At the same time, we sincerely regret that the arrangement for breakfast and the dated condition of our facilities did not fully meet your expectations. Your comments have been noted and shared with our team as part of our ongoing efforts to improve both our services and facilities.We greatly appreciate your balanced perspective and hope to have the opportunity to welcome you back to Regal Hongkong Hotel for an even more pleasant stay in the future.
Guest User
Superior Room
Stayed in Jun 2026
Family
1 reviews
2.0/10
Posted on Aug 4, 2026
The space was decent and the location convenient, but the biggest problem was the questionable hygiene. This was the first time I've encountered such an issue on a trip. Several of my friends who were with me were bitten by bed bugs, and the itching was unbearable. The hotel offered a free upgrade for our next stay, but honestly, who would want to come back to a hotel like this?
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Response from Property: Dear Guest, thank you very much for taking the time to share your stay experience, and we sincerely apologize for any inconvenience you and your companions may have encountered. The hotel always places great importance on environmental hygiene and arranges regular professional pest control and inspections to ensure that guest rooms are maintained in good condition. After your check-out, we also followed up with the relevant professional company for inspection, and no abnormalities were found. We understand that this experience has caused you inconvenience, and we sincerely appreciate your feedback. Your opinions are very important to our continuous improvement of services, and we will continue to strive to provide guests with a more reassuring and enjoyable stay experience.
Yetiskull2015
Family Triple Room
Stayed in Jun 2026
Family
5 reviews
8.5/10
Very good
Posted on Jul 31, 2026
Regal hotel is well located in Causeway Bay. Staff is agreable but most of them do not speak English which is kind of weird in HK. There are plenty of sofas and seats in the lobby no table. Will still recommend, good value for money
Response from Property: Dear Guest, Thank you for choosing to stay here and for sharing your valuable feedback. We are delighted that you appreciate the hotel's convenient location in Causeway Bay, the friendly service of its staff, and its overall value for money. We sincerely apologize for the inconvenience you mentioned regarding some staff members' English communication skills not meeting expectations and the lack of tables in the lobby seating area. Your feedback is very important to us, and we will continue to review and improve the overall guest experience. Thank you for your recommendation, and we sincerely look forward to your next visit.
Anonymous User
Superior Room
Stayed in Jun 2026
Family
76 reviews
10/10
Outstanding
Posted on Jul 31, 2026
The rooftop pool, while not large, offers fantastic views. The location is excellent, very close to Times Square and Causeway Bay, and there's a 24-hour Wellcome supermarket just a 5-minute walk away.
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Response from Property: Dear Guest, Thank you for choosing to stay here and for sharing your valuable review. We are delighted to hear that you were satisfied with the view from the rooftop pool and appreciate your positive feedback on the hotel's location. We are gratified to have the hotel so conveniently located near Times Square, Causeway Bay, and a 24-hour Wellcome supermarket, making your travel and daily needs easy. Your recognition is very important to us, and we sincerely look forward to welcoming you back in the near future.
Guest User
Superior Room
Stayed in Jun 2026
Family
5 reviews
4.5/10
Posted on Jul 31, 2026
The only good thing about this hotel is its location; everything else is quite subpar. My child complained about something poking them while sleeping. After searching, we found a needle, seemingly left by the previous guest, which housekeeping failed to remove during cleaning.
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Response from Property: Dear Guest, Thank you for choosing to stay here and for sharing your honest experience. We appreciate your positive feedback on the hotel's convenient location; however, we were unable to meet your expectations in other areas. The issues you raised indicate significant shortcomings in our room cleaning and attention to detail, which we take very seriously and will continue to review and improve. We sincerely apologize again for this unpleasant stay.
Linvshi9
Family Triple Room
Stayed in Jun 2026
Family
75 reviews
10/10
Outstanding
Posted on Jul 31, 2026
This time in Hong Kong, I'm staying at Regal Hong Kong Hotel in Causeway Bay again. This is my tenth time at this hotel, and its location is truly excellent. On both sides, there's Popeyes and Jollibee fried chicken, as well as SOGO, Times Square, and Windsor House shopping malls. Sasa and Mannings are also nearby. It's very close to the MTR, so with such a great location, I highly recommend it!
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Response from Property: Dear Guest, Thank you so much for choosing to stay with us again and for sharing such a detailed review. We are honored to have you continue to choose us during your many visits to Hong Kong. We are delighted that the hotel's excellent location makes your travel, shopping, and dining convenient, with easy access to shopping malls, amenities, and the MTR, ensuring a smooth and comfortable journey. Thank you for your high praise, and we sincerely look forward to your next visit.
Maomaomaomaomao
Executive Club Superior Room
Stayed in Jun 2026
Solo traveler
39 reviews
8.5/10
Very good
Posted on Jul 31, 2026
Causeway Bay, an executive floor for 900 HKD, with breakfast and afternoon tea included. What more could one ask for? On the last night, they didn't restock the tea bags and toothbrush, and there was no razor... I was actually fine with that, but the most annoying thing was how difficult the curtains were to pull. Other than that, everything was great. I think it's excellent value for money. I'd probably come back again!?
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay here and sharing such a thoughtful experience. We are delighted that you appreciated the overall value for money of the Executive Floor, as well as the breakfast and afternoon tea arrangements, which we believe contributed to your satisfaction. We sincerely apologize for the lack of tea bags, toothbrushes, and razors on your last night, and for the inconvenience in operating the curtains. Your feedback is very important to us. We will continue to review and improve our services and room details, hoping to provide you with an even better and smoother stay next time. We sincerely look forward to your next visit.
MissyS
Deluxe Room
Stayed in Jun 2026
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Jul 20, 2026
Had a great stay at Regal Hongkong Hotel. The central Causeway Bay location is unbeatable, with malls, MTR and plenty of great food just steps away. The room was clean, comfortable and perfect for resting after our shopping sprees. We also loved the filtered water tap in the washroom which made refilling our bottles before heading out so convenient. The breakfast selection was a little limited and could be improved, but overall it was a pleasant stay. Would definitely stay again👍 The breakfast selection was a little limited and could be improved, but overall it was a pleasant stay. Would definitely stay again! 👍
6/8
Response from Property: Dear Guest, Thank you for choosing to stay at Regal Hong Kong Hotel and for sharing your pleasant stay. We are pleased to know that the hotel's prime location in Causeway Bay, the clean and comfortable rooms, and the convenient design of the bathroom's water-filter faucet all contributed to your positive experience. We also take your suggestion that the breakfast selection could be improved very seriously. Thank you for your positive feedback and valuable suggestions, and we sincerely look forward to welcoming you back again.
Guest User
Superior Room
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 18, 2026
The hotel is exceptionally well-maintained. It's spacious and boasts an excellent location with convenient transport links and comprehensive amenities. The surrounding public areas are superior, placing it right in the heart of a vibrant urban lifestyle district, located in a bustling area.
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Response from Property: Dear Guest, Thank you for choosing to stay and sharing your valuable experience. We are honored to learn of your high praise for the hotel's overall maintenance, spaciousness, excellent location, convenient transportation, and comprehensive facilities. Your recognition of the surrounding public environment and its location in the bustling city center is also a great encouragement to us. Your satisfaction is a key driving force for us to continuously improve our service quality, and we sincerely look forward to providing you with a comfortable and pleasant stay in the future.
Anonymous User
Superior Room
Stayed in Jun 2026
Family
1 reviews
4.0/10
Posted on Jul 19, 2026
My stay at this hotel was extremely disappointing. The room was in a very poor condition. The bathroom, carpet, curtains, and chair were dirty, stained, and did not meet the standard I expected for the price I paid. I requested a room change because of the cleanliness issues, but unfortunately the second room was no better. I was then offered a third room, but the bathroom was in the same unacceptable condition. It is shocking that rooms in this state are being offered to guests. By that point, I was exhausted and couldn't face changing rooms again, so I had no choice but to stay. I paid £98 per night, and the condition of the rooms did not reflect the price at all. I believe the hotel management should invest in updating and maintaining the rooms to an acceptable standard, as they are clearly in need of refurbishment. I would have given this hotel 0 stars if I could. The only reason I am giving it 1 star is because the staff were brilliant, friendly, and did their best to help despite the condition of the hotel.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback. We sincerely apologize that the condition and cleanliness of the rooms, including the bathroom, carpet, curtains, and chair, fell far short of the standard you reasonably expected, especially after multiple room changes. We fully understand how frustrating and exhausting this experience must have been for you, and we regret that your stay did not reflect the value of the rate paid. Your comments regarding the need for better upkeep and refurbishment have been taken very seriously. At the same time, we are grateful for your recognition of our staff, whose friendliness and willingness to help you kindly acknowledged. Please accept our sincere apologies once again. We appreciate your candid feedback, which is important in helping us improve the overall guest experience.