The hotel's location is excellent, situated in the bustling Causeway Bay, just a 10-minute walk from MTR Exits F and D1 to The Park Lane. The hotel definitely has a dated feel with old-fashioned decor. However, I have a soft spot for nostalgia, which is why I chose it among the many hotels in Causeway Bay. It's about a 10-minute walk from Victoria Park, perfect for an evening stroll, and there are plenty of cha chaan tengs (Hong Kong-style cafes) and shopping malls nearby.
Upon checking in late at night, tired, the receptionist didn't even look up or greet me. They also claimed I hadn't booked breakfast when I had. The service wasn't meticulous, and there was no eye contact or smile, which felt quite impolite.
The room's cleanliness was just average. Later, the duty manager, Mr. Cheng, called me back, patiently explained things, and allowed a slight extension for my check-out time. This recovery in service definitely helped restore some reputation for this 25-year-old establishment.
Original TextTranslation provided by AI