My experience was absolutely terrible. The hotel advertised its 'Comfort Rooms' as 18 square meters, and the front desk even claimed they'd upgraded me to a 20 square meter 'Executive Room.' In reality, the room was less than 13.5 square meters. The size was severely misrepresented! I measured it myself; even without accounting for wall thickness, the longest part of the room was only 4.91 meters and the widest part 2.73 meters. How can they have the nerve to call a room this size an Executive Room? When I questioned the room size, the hotel claimed they couldn't provide a floor plan and simply said the engineers measured it at 20 square meters during construction – completely their word against mine! Also, the booking indicated an air purifier, but there wasn't one. The hotel said air purifiers were only provided during the pandemic and they 'forgot' to remove them. How many years has it been, and they 'forgot' to remove them? On top of that, the toilet seat had visible stains that even alcohol wipes couldn't clean off. The sink design was impractical; an adult couldn't wash their hands properly under the faucet, so I had to use the showerhead. In short, this hotel has countless issues. Its only advantage is the location; it completely fails to live up to its positioning as a mid-tier, high-priced hotel. Everyone, avoid booking here. I've already reported these issues to Hong Kong Customs!
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