linlin2022
February 19, 2026
The family room was really small, and the layout was quite peculiar. There was a tiny hallway that led to a corner, and then finally to the beds. The bathroom, however, was one of the larger ones I've seen in Hong Kong. The air conditioning in the room was really poor, making the whole stay feel stuffy and oppressive, and there was a lingering smell from the carpet. On our first night, the AC dripped water all night, and it took over an hour to fix it the next day.
I felt the air conditioning was severely faulty; I barely slept at all that first night because of the problem. After waiting over an hour for the repair, I told the front desk I wanted to change rooms. However, when we returned in the evening, a different front desk agent insisted we return to our original room, which made me feel there was a communication breakdown during the shift change.
The second front desk agent provided a very poor experience, though the repair staff and housekeeping were quite good. The sofa bed sheets were stained, and it took three calls to the front desk before they were changed, but the staff who changed them had a good attitude.
Original TextTranslation provided by Google
