Royal Hill Hotel (Family Guest House)

Royal Hill Hotel (Family Guest House) Reviews

Royal Hill Hotel (Family Guest House)

Flat A 12/F, Lucky House, 22 Jordan Road, Yau Tsim Mong District, Hong Kong, ChinaView hotel details
Royal Hill Hotel (Family Guest House)
Royal Hill Hotel (Family Guest House)Royal Hill Hotel (Family Guest House)Royal Hill Hotel (Family Guest House)
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Guest Reviews of Royal Hill Hotel (Family Guest House)

8.6/10
Very good
237 reviews
Verified reviews
Location9.2
Amenities7.8
Service8.6
Cleanliness8.7
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All reviews(237)
Positive reviews(201)
Reviews with photos/video(58)
Clean and tidy(67)
Great service(51)
Easy to get around(43)
Convenient location(29)
Great value for money(26)
Small room size(25)
Close to metro(20)
Luggage delivery service(6)
Negative reviews(36)
Switleena
Queen Room with City View (with Window)
Stayed in Apr 2026
Booked for others
3 reviews
4.5/10
Posted on May 3, 2026
Location is good but the place and space is too small... bed is good for one person only even you booked for 2. Not recommended... its motel
Gauthier Ahn
Queen Room with City View (with Window)
Stayed in Dec 2025
Solo traveler
30 reviews
5.5/10
Posted on Feb 3, 2026
The receptionist told me that he gave the queen room I booked to someone else. The bedroom I got looked nothing like the photos I saw. Hopefully trip.com gave me almost a third of refund for compensation in trip coins, but I didn't sleep well in a confined space and road background noise.
6/13
Response from Property: This guest is so obstinate! The website homepage only displays one picture per room type, but the inner pages show all pictures of the same room type. Room assignments are random, and this guest arrived late at night insisting on staying in the room pictured on the homepage – how could they possibly have a choice then! The result is this terrible review, I'm speechless!!! Our consistent service principle is to provide guests with the room type they booked, or to upgrade them to a higher-class room free of charge; we will never provide a room lower than the room type they booked.
KittyKoshka
Queen Room with City View (with Window)
Stayed in Feb 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Mar 12, 2026
The most lovely hotel owner. He helped me to feel at ease and was very accomodating.
Ednhil
Queen Room with City View (with Window)
Stayed in Dec 2025
Couple
3 reviews
8.0/10
Very good
Posted on Feb 2, 2026
We stayed here for only 3 nights. I recommend this for couples or two friends. The room is really small, honestly, but we didn’t find any problem with that since most of our time was spent outside. This room is just for sleeping, and most of our time will be spent exploring. It has its own bathroom. The heater is quite nice. Towels are replaced every day. The service is 24 hours, but during the night around 10-11 pm, there are no people in the cute reception area. However, they can be reached on WhatsApp if you have any concerns. Our only concern at first was the password for the main door, but you can find the password written on the key. A microwave oven can be used and is located near the cute reception if you have something to heat. But do not heat your food around 11 pm - 12 am, as there are some people already sleeping during that time, and it may disturb them (please be considerate). You may also hear some noise from adjacent rooms since it’s small. So I advise please be extra considerate, just enjoy, etc. It’s a great place near a lot of restaurants, the Jordan night market, and especially near the award-winning Michelin restaurant. You don’t need to eat inside the room since it’s really small, and there are lots of nearby shops. The airport bus is also nearby (A22), Jordan Station, etc. If you are just looking for good accommodation just to rest and sleep, I recommend you get this. 👌🏼
Response from Property: Thank you so much for your support and understanding, and for recognizing our service! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, the most bustling area in the district. Press the elevator button for the 12th floor. It's easy to find by following the street address and building name; don't just blindly rely on navigation!
Guest User
Queen Room with City View (with Window)
Stayed in Dec 2025
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Jan 31, 2026
The location is absolutely fantastic! Jordan MTR station is right across the street, and there are tons of great food options nearby. The airport bus stop is just a 100-meter walk straight downstairs. I highly recommend the king-size bed room. The picture below is of the nearby evening market.
Original textTranslated by Google
Response from Property: Thank you so much for your support and understanding, and for recognizing our service! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, the most bustling area in the district. Press the elevator button for the 12th floor. It's easy to find by following the street address and building name; don't just blindly rely on navigation!
Anonymous User
Queen Room with City View (with Window)
Stayed in Nov 2025
Other
54 reviews
10/10
Outstanding
Posted on Dec 26, 2025
This guesthouse was a last-minute find for a concert, and I think it's really good value for money! The room had everything I needed, and getting a few hours of sleep there totally recharged me. Plus, it's super close to all the places I wanted to go.
Original textTranslated by Google
Response from Property: Thank you so much for your support and understanding! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, 12th floor of the Hung Wan Building, in the most bustling area of ​​the district. It is easy to find by following the street address and building name; don't just blindly rely on navigation.
Guest User
Queen Room with City View (with Window)
Stayed in Nov 2025
Family
3 reviews
9.2/10
Great
Posted on Jan 4, 2026
Really good, affordable price and excellent service. The location is the main draw; it's really convenient. I'll definitely choose this place again next time. The cleanliness is understandable given the price. The owner is very kind and a great person. We stayed one night, and my family was very well taken care of.
Original textTranslated by Google
Response from Property: Thank you so much for your support and understanding, and for recognizing our service! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, the most bustling area in the district. Press the elevator button for the 12th floor. It's easy to find by following the street address and building name; don't just blindly rely on navigation!
Msanles
Triple Room with View (with Window)
Stayed in Nov 2025
Family
1 reviews
9.0/10
Great
Posted on Dec 6, 2025
The room was clean and comfortable, though not very big. It was still good enough for our stay. The location is excellent🤗 just a short walk (2 mins via C2 exit) to Jordan MTR, convenience stores, the temple night market, and many restaurants.
Response from Property: Thank you so much for your support and understanding! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, 12th floor of the Hung Wan Building, in the most bustling area of ​​the district. It is easy to find by following the street address and building name; don't just blindly rely on navigation.
Guest User
Queen Room with City View (with Window)
Stayed in Mar 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on May 2, 2026
It was my 4th time in this hotel and I'll stay in this hotel in my future times. Owner is always nice and helpful. Very convenient location and amazing view from the hotel room's window!
Anonymous User
Cozy Double Room (No Window)
Stayed in Mar 2026
Couple
5 reviews
3.5/10
Posted on Apr 30, 2026
This is a backpackers inn. A mixed resident's flat but a section is renovated to accommodate budget travellers. If I have to rebook again, I will definitely give this a miss. Service is bad. The person in charge is rude. And the room environment is bad for sleeping. It is a sick room.
Guest User
Queen Room with City View (with Window)
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The owner was very nice. The room wasn't very big, but that's normal for Hong Kong, and it was quite clean.
Original textTranslated by Google
Tarraleah
Queen Room with City View (with Window)
Stayed in Mar 2026
Solo traveler
51 reviews
8.5/10
Very good
Posted on Apr 14, 2026
On the positive side, this guest house is in an excellent location close to Jordan MTR Station (exit c, or exit B if you have large luggage and need the lift), with shopping and food outlets all around. The rooms are small but this is expected in Hong Kong, and still very comfortable. On the negative side, there was no hot water for the second night of my two-night stay and the final morning, which wasn’t good with Hong Kong’s heat and humidity meaning that showering couldn’t be put off so I had to endure a cold shower.
Guest User
Single Room (with Window)
Stayed in Dec 2025
Solo traveler
7 reviews
8.5/10
Very good
Posted on Jan 28, 2026
The B&B's location is excellent. Although the room is small, it's well-equipped and very comfortable. The owner is super friendly.
Original textTranslated by Google
Response from Property: Thank you so much for your support and understanding, and for recognizing our service! Thank you for your very detailed sharing! It has helped countless travelers find suitable accommodations. We welcome you to visit us again! For guests who have already booked rooms at Di Shan Hotel: Please call us or contact us via WeChat first. We are happy to provide you with convenient directions and information. Di Shan Hotel (family-run guesthouse) is located at 22 Jordan Road, the most bustling area in the district. Press the elevator button for the 12th floor. It's easy to find by following the street address and building name; don't just blindly rely on navigation!
Rfeifei
Cozy Double Room (No Window)
Stayed in Nov 2025
Family
4 reviews
10/10
Outstanding
Posted on Feb 26, 2026
I chose this hotel for my New Year's trip to Hong Kong. The price was great, and while the room was small, it was spotless. All the appliances were there, and they even provided a universal adapter, which was a thoughtful touch. The owner was really friendly; they looked after our luggage when we arrived early and even brought it up to our room for us. They also gave us some excellent recommendations for places to shop and explore. Overall, I was extremely satisfied!
Original textTranslated by Google
Response from Property: 非常感謝您的支持和包容,對我們服務的認同!謝謝您非常詳細的分享!特別感謝您為我們對一些惡意差評作出平反!帮助了万千的旅客甄別合適的好住宿。欢迎您再次光臨!已預訂帝山房間的貴客:請先主動致電或者我們的微信,我們樂意為您提供到店的便捷路线和咨詢服務。帝山酒店(家庭旅館)就在當區最繁華的佐敦道22號鴻運大樓電梯按12字樓,只要按街道門牌号碼和大樓名稱很容易找到,不要只是盲目依靠導航哦!
Cahd
Queen Room with City View (with Window)
Stayed in Nov 2025
Business traveler
4 reviews
2.0/10
Posted on Dec 28, 2025
Worst hotel experience ever (it's not even a hotel, just a few converted rooms on the ground floor of a residential building). The service attitude was awful and malicious, and the environment was dirty and noisy. I even doubt if this place is legal. Worst experience ever! Do not even consider this place for your stay! It's not even a hotel or motel. It's a weird corner unit with a few tiny, smelly, stinky rooms on the 12th floor of a condo building! Very rude staff. There is no front desk service; you have to call them to come down and check you in. The weird guy interrogated me, yes, it was an interrogation. He asked who I am, where I'm from, and what I do. The room is about 10 sq ft and stinks like a public restroom. You can't lock the door, and the walls are paper-thin. People next door just rocked my night.
Original textTranslated by Google
Response from Property: We specify that our hotel is a budget family-run guesthouse. While it's inexpensive, our service and hygiene are comparable to star-rated hotels, a sentiment echoed by over 90% of our guests. We urge customers to understand their desired level of comfort before booking to avoid needing to leave negative reviews to soothe their discontent. This is unfortunate and frustrating for the business!