The hygiene and environment were extremely disappointing; there was even a cigarette butt on top of the shower! This stay was very unsatisfactory.
All aspects fell far below basic standards:
1. **Serious Hygiene Issues**
Upon entering the bathroom and looking up, I found a discarded cigarette butt on the frame at the top of the shower. For basic room cleaning, this high-up blind spot has clearly been neglected for a long time, raising serious doubts about the overall disinfection status of the towels, bedding, and the entire room.
2. **Severely Aged and Malfunctioning Facilities**
* **Outdated Hardware**: The room facilities were visibly unmaintained, with equipment still bearing the unrenamed 'Hong Kong Telecom' label from decades ago. It felt incredibly old without any sense of cleanliness.
* **No Hot Water in Sink**: The bathroom sink faucet had no hot water supply at all, making washing extremely inconvenient.
* **Loud Exhaust Fan**: The bathroom exhaust fan operated with a deafening roar, causing significant noise disturbance when in use.
3. **Problematic Combined Beds and Poor Sleeping Conditions**
I requested a double bed when booking, but upon arrival, I found two single beds simply pushed together. The seam in the middle of the bed was hard and high, making it impossible to lie flat. Ultimately, both of us were forced to huddle on one side of the single bed to sleep. Furthermore, the entire bed only came with two thin, small pillows that offered very poor support.
4. **Non-existent Soundproofing and Blackout**
The hotel is located near a main road and under an airplane flight path. The windows are not double-glazed, so the constant noise from traffic and airplanes was incredibly loud, indicating very poor sound insulation. The curtains were too small and severely let in light, with morning sunlight directly flooding the entire room, seriously disturbing our rest.
5. **Lack of Proactive Service**
The front desk and service staff were indifferent and passive, lacking proactive care and coordination for guests' basic needs.
In summary, based on the issues above, the hotel has clear shortcomings in hardware renovation, room hygiene quality control, and bed type management. It offers extremely poor value for money, and I do not recommend it to other travelers at this time.
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