Guest User
January 31, 2023
My daughter left a toy and only realised after we returned to our country. However, these nice people in the hotel (Hanneke, Eline, Laura, Naomi and Donya) were so nice and helped me arrange to have the toy sent back to me. They were so helpful throughout and even sent a nice present together with our item. On the night after checking in, I was waiting at the lobby and witnessed how a staff went out of her way to look for a pair of bedroom slippers for the guest. One sure way of ensuring guests stay again is good service. How many times have we read reviews of people saying they will not ever return due to the bad service they experienced? Well I am sure I definitely will stay here again. Thank you very much, wonderful ladies.