Azzura Greens Resort

1. There are stains on one of the towels provided. 2. The facilities are a little bit worn. 3. The speed of the WiFi provided is very slow and its signal is also very weak.

We had booked a night away with family in one of their two-bedroom apar**ents, expecting one bedroom with a queen bed and the other with two single beds. Upon arrival we learned that they had placed in a different room, with two queen beds. Instead of giving us the room we booked, we were given a single bed squeezed in next to the queen bed in the master suite as a solution. We also discovered that the freezer seal was broken, resulting in the freezer drawer being frozen shut. We had to hack at the ice to break it away to get into the freezer, after which it began leaking all over the floor. Their solution was to masking tape the freezer door shut. The washing machine was also so mouldy, it smelled to high-heaven and was unusable. As was the drier. The clothes airer was broken and there were paint chips and marks on the walls, and paintings that were once hung were sat on the floor in the living room. There weren't many toiletries available in the bathroom other than soap and shower gel, and there was no dishcloth available to use in the kitchen. What was available was thrown into the cupboard randomly and in a mess. The kitchen utensils and crockery was dirty and also strewn around the kitchen in random places. This apar**ent was lovely, but not set up as a holiday rental at all. Luckily we made do for just one night, but if we rented this for a week we'd have asked for our money back. I don't recommend booking here.

Clean, full facilities, close to everything, spacious. My kids love the swim pool and spa. Good place to stay and for sure come back next time.

Should have been awesome but the room wasn't ready on time and the Wifi was unavailable which meant no internet or TV for the kids. It looked like there was a wifi unit but it had chords plugged into it, nor to the foxtel or tv. I tried calling reception but it was 5pm by the time the room was available and no answer when calling reception. When I told reception the next morning they didn't seem to care. We specifically organised this 2 bedroom apar**ent so that we could have a break from the kids, but instead they had nothing to do all evening.

We arrived after hours, the communcation was good and the room was clean and comfortable

Staff members need to be trained how to deal with guests. Poor service I don’t recommend it at all

Beautiful place ,nice pool and spa , very good parking spot , a little bit far away from the beach, the apar**ent very good but not so very clean.

Place was huge, 2 bed 2.5 bath place with a full kitchen, living room and laundry room. The patio was really nice to sit on in the morning to eat breakfast while looking over a nice neighborhood. Parking is gated and underground with an elevator up to the room's floor.

Spacious 2 bedroom apar**ent with secure access and secure parking. Well appointed kitchen and 2 comfortable queen bedrooms each with ensuite.