Anonymous User
May 31, 2024
Very bad attitude. Because the flight arrived in London late, I booked a room at the Skylark Hotel a week in advance. Due to the mistake, I booked a double room but a single room. I hope to change it to a double room by adding the price difference at the Skylark Hotel. I negotiated with Ctrip a few days in advance to help solve it, but Ctrip said they would not change it, and probably didn't contact them to perfunctorily. I also sent an email to negotiate with the hotel. There was no reply either. Finally, I was forced to give up the order. I lost more than 700 yuan. Ctrip platforms and hotels like this are completely deceptive. Who dares to book a hotel? You will be deceived if you are not careful.
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