Best Western Plus North Houston Inn Suites

Stayed for 3 nights. On the last day, they charged me a smoking fee of $300, which none of us smoke or vape. They said there are sensors in the room that caught it at 10AM. I tried asking them to remove it and every person I spoke to said “the magnet is the only one who can remove it and they won’t, just file a dispute with your credit card”. Just ridiculous that every staff member just went straight to file a dispute.

Large rooms, cheap breakfast. This hotel is like a cheap Sleep Inn. The rooms were clean but the towels were not. They needed a bleach and maybe a fabric softener. This management knows how to charge $25 for 40 minutes early check in, but doesn't know to give you a bottle of water. Overpriced for the area. I may never go to this Best Western again.

This is not a VIP ******* Hotel. They don’t give the perks they supposed to give. ******* Attention.

The room was clean. Sheets were faintly stained. The AC worked fine. Laundry room was good (only had 1 washer 1 dryer). Fitness room only had treadmill. Staff was friendly.

All linens from towels to bedding were stained,random knocking on door all hours of the night

The bed sheets were stained and old. The restroom tub was not properly cleaned. There was no iron board nor iron in our room. The towels were old and hard.

The staff was incredibly nice and accommodating. The room was great along with everything else.

the room was very clean and the air was set to a good temp the bed was SO COMFY, and it was very quiet in the hotel. The hot tub was clan an ready for use, the room attendants did not mess with us and gave us our privacy. WE WILL DEFINATLY BE BACK!!!

Wow!!!! This place is just what I was looking for. Ppl there are very polite they clean you room everyday if need it. I will recommend it. Is not a 5 stars. So dont get confused.