Comfort Inn Southwest Fwy at Westpark

I stayed this hotel, no complain

Lobby is fine. Got to the 5th floor and heard 3 different girls moaning on the way to our room. Opened our door, straight cigarette smoke. Toilet didn’t work. We got there at 11:00pm & left by 11:02pm… Don’t stay here ple

The Hotel itself is fantastic alongside the staff the thing that did not satisfy me was the Housekeeping staff entering without permission when we weren’t present that shouldn’t be granted. Overall its Perfect location wise and service wise.

Entire facility was smelling smoke even though the facility is designated non-smoking. Breakfast didn't have the basic options, room was really smelling bad as well as the entire floor. Property needs a good renovation. I wouldn't suggest this to family with kids.

Two key points while my stay. 1. Room was smelling due to carpet i guess. Bryan was nice to change the room. But still carpet need to be replaced. Its too dirty. 2. We stayed two nights ( wed and thurss) and buffet breakfast was same . Both days scrambled eggs, meat was changed. 3. Staff us professional 4. At around 3:30am both days room service phone was ringing. Wiered.

Roaches. I get it’s Texas but I’ve stayed at other comfort inns in Texas and no roach issues. Bed was sinking in, no hot water second day but they did get it repaired later on. Hallways smelled liked **** .

Good location, kinda noisy, amenities included a small bar of soap and some towels. I will say the bed was comfortable. Parking was very well lit, I think to ward off possible theft or vandalism.