Villa Howden

Villa Howden Reviews

Villa Howden

77 Howden Rd, Margate, AustraliaView Hotel Details
Villa Howden
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Villa Howden Guest Reviews

4.2/5
Very Good
55 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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Positive reviews(48)
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Negative reviews(7)
Guest User
Deluxe Villa Suite with Water View
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 3, 2022
We were on our honeymoon and this villa was absolutely Devine! Straight out of a story book beautiful! The staff and our room were 5 stars. The breakfast included was also generous and gourmet delicious. Already planning our return for the one year anniversary!
Anonymous User
Deluxe Villa Suite with Water View
Stayed in Dec 2022
Couples
5 review
4.0/5
Very Good
Posted on Jan 18, 2023
My girlfriend likes this hotel very much, but it doesn’t have a 24-hour check-in. Breakfast is a bit early and there are mosquitoes in the room, but the castle and the environment are worth staying.
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Anonymous User
Deluxe Villa Suite
Stayed in Jun 2023
Couples
1 review
4.0/5
Very Good
Posted on Sep 1, 2023
Nice room, adequate heating, average breakfast
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livetotravel620
Stayed in Jun 2024
Couples
2.0/5
Posted on Jun 8, 2024
Could have been so good Maybe 3 stars, at a stretch. What could have been!! This place has been run into the ground. Cold cooked breakfasts. You pay extra for coffee, old saggy mattress. Curtains in taters. No working smoke alarms ! Untrained staff couldn't even light a fire. The breakfast room was like an ice box. Won't be back, that's for sure
Response from Property: Thank for your feedback. Our breakfast is always made to order to ensure freshness, and we will work on improving the temperature maintenance. We have a drink station where guests can enjoy a selection of juices, hot water for tea, and instant coffee. Barista-made coffee is clearly marked on the menu as an additional charge and is not a mandatory option. The firewood may have been damp due to continuous rain, making it harder to ignite. Please rest assured that our fire alarms are regularly inspected to ensure safety. Our staff turns on the heating as soon as they arrive in the morning, but it takes some time for the area to warm up. Thank you for bringing these issues to our attention. Have a wonderful day. Regards.
Guest User
Stayed in May 2024
Other
0 review
3.0/5
Posted on May 30, 2024
We booked the restaurant for a special dinner celebration in May. We were not hotel guests. When I called to book a table, the person who answered the phone was unsure as she had to speak to the chef and she was going to call me back. She did not call me back. So I called again the next day and got a confirmation of a table. When we went to the restaurant, it was so cold we had to keep our coats on the whole time. There was no one in the restaurant. The appetiser and dessert were excellent but the main was below par. After appetiser, the waitress who was the receptionist, just dropped 2 sets of cutlery for the next course on our table.I felt like we were at a cheap dining place. Service was poor. I’m sure the rooms are excellent.
Guest User
Stayed in Feb 2024
Solo travelers
0 review
4.0/5
Very Good
Posted on Feb 18, 2024
Such a nice find, my room was $400 for a night and felt like I got a bargain. It’s beautifully located and easy to find. This would easily be a 5 star luxury if some investment took place. Fix the fountain, a tiny bit of patron attention and you would fill this place every night. Use local products and promote your neighbours. You have fantastic cider all around, yet none in your fridge. Overall I still think it’s a great place.
Guest User
Stayed in Jan 2024
Couples
0 review
4.0/5
Very Good
Posted on Jan 28, 2024
I loved the vibe of this place- the location and aesthetic was fabulous. The fixtures all seem to have been imported from Provence and the food was delish. My only gripe (so 4 stars not 5) was that there was one teenager on duty the whole evening, and it was only the poor girl’s second day working in hospitality. Still she kept with it and even did a YouTube tutorial before making us (phenomenal) cocktails. The rooms aren’t cheap and having a competent adult around to help and train her would have been kind. Still, a glorious escape and a great place to stay on the Channel.
Verified traveler
Stayed in Jan 2024
Other
2.0/5
Posted on Jan 13, 2024
Lovely villa in it's day.However, no management present , one person left to manage front desk and the few guests, cold breakfast cooked by a novice with 8 baked beans.No lifts for the 3 flights of stairs, no aircon, no fire safety drill or alarm as you are left alone overnight. Falsely advertised as luxury , I've been to better B&B. Shame it's not better managed and looked after as the building is beautiful. This is a 3 star bed and breakfast at best ,
Guest User
Stayed in Dec 2023
Other
0 review
3.0/5
Posted on Dec 31, 2023
Unfortunately this property no longer has the essence of it's pre-COVID life, and seems to be trading off it's former glory. More 3-star than it's advertised 5-star rating. The good: Employees were friendly and working hard to run the venue (often 1 person on shift at a time) - reception, bar and dining area. It is a beautiful, small (10 rooms) establishment with some nice features - good photo opportunities, if that is your thing. The not-so-good: The one staff person who was busy at times, understandably pre-occupied with other guests. Upkeep and maintenance seems not to have occurred since it's foreign owners took over several years ago. Suitcase and scuff marks on walls; cobwebs in corners; dismal looking water feature; the mattress while soft, had defined sagging from years of wear. The ok: Dining - the dinner menu provided 3 main course options [no vegetarian option] (both our eye fillet and salmon were well prepared, though the duck fat potatoes would have benefited from further roasting and it would have been nice to see some greens on the plate); oysters for entree, and the desserts were enjoyable. Breakfast (included in room rate) was modest in proportion though sufficient, however the barista coffee ($5 extra) was not drinkable. The highly chlorinated pool was a perfect temperature to enjoy an afternoon swim - the attached bathroom facilities were uncleaned. Bathroom amenities were basic with one thin bath towel per person provided - additional available upon request. The communal lounge areas have some lovely pieces of furniture on which to sit and enjoy a cocktail (if ingredients are available) - however the main area would benefit from airing, as the smell of smoke lingers from winter's fires.
Guest User
Stayed in Dec 2023
Other
0 review
1.0/5
Posted on Dec 29, 2023
As soon as we arrived we knew it was a mistake. Nothing looks like the website photos - everything is in need of a major renovation. Cheap furniture, peeling paint, wifi not working, cracks in all the walls, one person trying to run the entire hotel. Our room was very disappointing - apparently only one room in the hotel has a tub and view ( the one featured on the website). The pool has water in the chlorine. Feels more like a cheap motel than the luxury villa shown online. Trying to find alternative accommodations now...
Guest User
Stayed in Oct 2023
Other
0 review
4.0/5
Very Good
Posted on Oct 25, 2023
We had read the reviews, and were concerned about what sort of experience we would have - expecting Faulty Towers, and something derelict. We didn't know if we would laugh or cry? We were there for a birthday getaway, and enjoyed our time to unwind. Having been to France and Provence, the accommodation was beautiful and we loved the style, as in France they also do not offer lifts to the higher floors. Wow, the chandeliers are gorgeous. Yes, the building has some wear and tear; if you look for the negatives, you will always find some. Each room has a French name to give it more personality. We stayed in room # 5- La poule doree, which had a cute balcony with a garden view. As there was snow on the mountain, the room and king-size bed were warm and cosy, and the open fireplace was blazing in the lounge room. The salmon dinner and chocolate lava cake were yummy, and breakfast in the atrium, with views to the garden, was generous and filling. The walk to the lake edge was stunning and was rich with birdlife, black swans, cockatoos, and rosellas. The whole place was very calm and tranquil. It is a beautiful place to reset, and walking tracks are close by. The staff were friendly and thoughtful, especially Nina at reception and the housekeeper, Sonia, who added a personal touch to our visit.
Maria
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 22, 2023
This property is beautiful!! The French Chateau feel was luxurious. Beautiful surroundings with water view. The host could not have been more helpful. It was a wonderful stay!
Simone
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 25, 2023
The only thing i found disheartening was if women were to get makeup on their towels there would be a $50 fee. They had makeup remover wipes but they didnt get rid of the makup. Lucky i had my own.
Nalan
Stayed in Jul 2023
Couples
4.0/5
Very Good
Posted on Jul 17, 2023
I find this hotel has the atmosphere of a Villa in Tacany superb Surroundings. Rooms were Warm how we a bit of chill coming through the French doors near balcony. Beds were very comfortable and the fireplace was just so appealing for a chilled time. Just disappointed with not knowing the pool was out of order before arrival however our experience was just lovely. We will come back each year to enjoy our down time here.
WANG
Stayed in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 23, 2023
This place is very close to the seaside, and the decoration is luxurious and grand. The most commendable thing is that the staff's service was very attentive and thoughtful, and the breakfast was also very good. It is recommended to replace the faucet of the bathroom basin and add curtains for the toilet.