No. 208 Changjiang West Road, Huaiyin District, Huai'an, Jiangsu, ChinaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Pullman Huai'an
9.2/10
Very Good
2635 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.4
Filter by:
Sort by:
All reviews(2635)
Positive reviews(2548)
Reviews with photos/video(539)
Friendly front desk staff(196)
Delicious breakfast(190)
Clean pool(109)
Great swimming pool(109)
Convenient for shopping(70)
Perfect for kids(40)
Luxurious(15)
Negative reviews(87)
Heisedabaigou
Superior Room (2 beds)
Stayed in Aug 2026
Family
25 reviews
10/10
Outstanding
Posted on Sep 25, 2026
Every time I visit Huai'an, I stay at Pullman. The facilities are consistently excellent, and the breakfast is incredibly rich and varied. A special shout-out to Mia at the front desk for her exceptional service. I will definitely choose Pullman again for my next trip.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您一直以來的偏愛!很高興您每次來淮安都選擇鉑爾曼,酒店穩定的設施與豐盛早餐能得到您的喜愛倍感榮幸。也特別感謝您對前台 小夥伴 的肯定,我們會繼續保持貼心服務。期待您下一次淮安之行,我們不見不散✨祝您生活愉快!🌹
Guest User
Superior Queen Room
Stayed in Aug 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Sep 13, 2026
Extremely satisfied with this hotel, it's my go-to choice when I travel. There's a mall nearby, and the room was clean and tidy. The breakfast was also excellent. Mia provided great service! 👍
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇淮安雅高鉑爾曼酒店並分享入住體驗。很高興得知您對本次服務與整體環境感到滿意,周邊商圈出行便利、房間衞生乾淨整潔以及早餐的豐富選擇,都為您的旅程增添了舒適與安心。尤其是Mia的細緻服務讓您感受良好,我們也將把您的肯定傳達給相關團隊。期待您再次下榻,繼續享受更完善的入住體驗。
Chenwen
Superior Room (2 beds)
Stayed in Apr 2026
Solo traveler
61 reviews
10/10
Outstanding
Posted on Jun 1, 2026
I want to give this positive review to the tall, slender receptionist on the 4th floor. Her service quality is excellent, and I hope the hotel will commend her. She's the receptionist at the 4th-floor restaurant, tall, slender, and very beautiful. This five-star review is specifically for her because her service quality is superb. Please confirm that you have praised her. She is a woman, and the F&B manager must commend her. Please reply to me.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!如此溢美的評價,字裡行間精煉的語言道出了您對我們酒店的肯定和喜愛,我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受! 願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!
Kadz
Superior Room (2 beds)
Stayed in Jan 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Feb 22, 2026
I had a good overall stay at Pullman Huai’an. The room was clean, comfortable, and well-maintained. I especially loved the heating in the room. It was warm and cozy, which made it very comfortable to relax and sleep.
However, I did notice that the lobby and some of the common areas were quite cold compared to the room. A bit more heating in those spaces would have made the overall experience even better.
That said, the staff were professional, and the stay was peaceful and comfortable. I would consider staying again.
Response from Property: 尊敬的賓客您好,感謝您下榻淮安鉑爾曼酒店並分享您的入住體驗。未來為了更好的提升我們自己,您是否方便與我們進一步溝通,以便我們瞭解更多詳細情況,並有的放矢的改進。我們的進步,離不開您的鞭策。再次感謝您的惠顧與建議!
Guest User
Superior Queen Room
Stayed in Oct 2025
Family
12 reviews
10/10
Outstanding
Posted on Dec 3, 2025
The hotel is located a bit outside the city, but it’s conveniently situated right next to a shopping mall, so finding food is still very easy. The property feels new, clean, and comfortable overall. Breakfast doesn’t have a huge variety, but it’s just enough and satisfying. A great option for a short family getaway.
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並給予高度評價,喜極而泣的心情莫過於此。酒店自開業至今,一直秉承着“以客為先”的待客之道,竭盡全力讓賓客到店後能有回憶有深度體驗,在您身上我們找到了努力的結果。希望將來有更多像您一樣的客人有機會來認識和體驗,再次感謝您溢美的點評,今後我們將懷揣着您的這份信任,不斷進取時刻準備着給每一位賓客帶來優質的服務,願您每一次的鉑爾曼之旅都開心圓滿,衷心的期待您再次下榻淮安鉑爾曼酒店
AuroraMilkyway
Superior Room (2 beds)
Stayed in Dec 2025
Family
29 reviews
10/10
Outstanding
Posted on Jan 19, 2026
Friendly reception and the room is clean and spacious.
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!如此溢美的評價,字裡行間精煉的語言道出了您對我們酒店的肯定和喜愛,我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受! 願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!
Liaskos Dimitrios
Deluxe Double Room
Stayed in Feb 2026
Business traveler
11 reviews
8.5/10
Very good
Posted on Mar 18, 2026
Nice hotel with spacious, clean rooms. Staff very friendly. No had the chance to try the restaurant for dinner or breakfast. A mall is beside the hotel, providing a lot of choices for meals and snacks.
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店!如此溢美的評價,字裡行間精煉的語言道出了您對我們酒店的肯定和喜愛,我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受! 願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!
Agrawal
Superior Room (2 beds)
Stayed in Aug 2025
Business traveler
13 reviews
10/10
Outstanding
Posted on Nov 26, 2025
Nice hotel I have visited here with my friends will visit again
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!此回覆雖有且僅有一個字,卻深刻的表達了您對我們肯定與喜愛,可謂言簡意駭,一字千金,字字扣人心絃,再加上以感歎號收尾,點睛之筆,妙筆生花,意境深遠。我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受!願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!祝生活愉快~
Guest User
Superior Queen Room
Stayed in Nov 2025
Business traveler
6 reviews
4.0/10
Posted on Dec 2, 2025
The staff does not speak English.
Very complicated.
Non-smoking room but felt like someone smoked inside.
The club lounge is closed for unknown reason…
Very disappointed.
Response from Property: 尊敬的賓客您好,非常抱歉此次入住未能給您帶來滿意的體驗,對於您反饋的問題我們深感愧疚,逐一核實並嚴肅整改:關於工作人員英語溝通問題,我們將梳理服務團隊培訓計劃,近期將開展英語基礎服務用語專項培訓,同時安排英語能力達標員工在前台及核心服務區域值班,確保滿足不同賓客的溝通需求,後續也會持續優化服務支持。房間標明無煙卻出現煙味,是我們的清潔與監管工作不到位。我們將再次加強無煙房清潔流程:退房後進行專業除味設備消殺、並安排專人二次複檢,杜絕此類情況再次發生。若您當時及時告知,我們本可立即為您調換房間或進行深度清潔除味,未能及時為您解決問題我們十分抱歉。因行政酒廊關閉,給您造成不便我們深表歉意。此次關閉是因酒廊在升級改造,後續我們會建立完善的臨時變動通知機制(通過前台提醒、客房告知卡,網站顯示等方式),確保賓客提前知曉。願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!祝生活愉快~
Marcee Trending Jamaican
Superior Queen Room
Stayed in Sep 2025
Business traveler
34 reviews
10/10
Outstanding
Posted on Oct 16, 2025
Excellent stay! The breakfast area was spacious and well-stocked, the rooms were clean and comfortable, and the adjoining mall made shopping incredibly convenient. Highly recommend!
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!您的評價深刻的表達了您對我們肯定與喜愛,可謂言簡意駭,字字扣人心絃,再加上以感歎號收尾,點睛之筆,妙筆生花,意境深遠。我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受!願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!祝生活愉快~
Feixing
Superior Room (2 beds)
Stayed in Sep 2025
Family
36 reviews
10/10
Outstanding
Posted on Oct 30, 2025
The hotel room is clean and new.Beds are comfortable .I will definitely book again.
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!您的評價深刻的表達了您對我們肯定與喜愛,可謂言簡意駭,字字扣人心絃,再加上以感歎號收尾,點睛之筆,妙筆生花,意境深遠。我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受!願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!祝生活愉快~
DCB_Westerner in China
Premier Queen Room
Stayed in Jun 2024
Solo traveler
8 reviews
10/10
Outstanding
Posted on Aug 4, 2024
Very impressive! The dining is excellent, the staff are exceptional, and the rooms are spotless. I stayed in the executive suite for about two weeks. It is a nice place to go for breakfast and dinner. The best Western breakfast in Huai'an is definitely there in the Pullman.
The restaurant that serves local cuisine, Huaiyin Cai, is superb.
Having stayed in this hotel many times, I have to say that it is just a wonderful experience. The lobby bar has a very nice selection of drinks. The friendliest and most helpful staff I have ever seen in China are in the Pullman in Huai'an. The classiest place in Huai'an is their executive lounge.
It is attached to a large shopping mall, and there is a 7-11 very close by. Many of the staff speak English well. That is a nice hotel!
Response from Property: Dear Guest thank you very much for the comments and welcome again
Docz12
Superior Queen Room
Stayed in May 2025
Business traveler
28 reviews
10/10
Outstanding
Posted on Jul 7, 2025
Great service! Great room!
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!如此溢美的評價,字裡行間精煉的語言道出了您對我們酒店的肯定和喜愛,我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受! 願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!
Abdullah888
Superior Queen Room
Stayed in Sep 2025
Couple
5 reviews
10/10
Outstanding
Posted on Nov 30, 2025
Great experience
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並給予高度評價,喜極而泣的心情莫過於此。酒店自開業至今,一直秉承着“以客為先”的待客之道,竭盡全力讓賓客到店後能有回憶有深度體驗,在您身上我們找到了努力的結果。希望將來有更多像您一樣的客人有機會來認識和體驗,再次感謝您溢美的點評,今後我們將懷揣着您的這份信任,不斷進取時刻準備着給每一位賓客帶來優質的服務,願您每一次的鉑爾曼之旅都開心圓滿,衷心的期待您再次下榻淮安鉑爾曼酒店
Guest User
Superior Queen Room
Stayed in Jul 2025
Business traveler
9 reviews
10/10
Outstanding
Posted on Aug 29, 2025
Good size of rooms
Response from Property: 尊敬的賓客:您好!感謝您入住淮安鉑爾曼酒店並給予好評!此回覆雖有且僅有一個字,卻深刻的表達了您對我們肯定與喜愛,可謂言簡意駭,一字千金,字字扣人心絃,再加上以感歎號收尾,點睛之筆,妙筆生花,意境深遠。我們珍惜這份幸運與幸福,更會加倍努力悉心服務,為各位賓客帶來“家外之家”的温馨感受!願您每一次的鉑爾曼之旅都開心圓滿,期待您的再次光臨!祝生活愉快~