Vienna Classic Hotel (Huailai County Government Bus Terminal)

I recently visited Huailai and chose this hotel. The experience was truly wonderful! Upon entering, the front desk staff was welcoming and professional. Check-in was quick and smooth, and they provided helpful information about the hotel facilities and nearby attractions. My impression of the hotel was instantly positive! The room was spacious and bright, with a warm and comfortable decor. The bedding was soft and clean, instantly washing away any travel fatigue. The bathroom had separate wet and dry areas, and the toiletries were high-quality. The breakfast was varied, fresh, and delicious, making it a great start to the day. The hotel is also incredibly conveniently located, not far from nearby attractions, and is surrounded by restaurants, shopping, and taxis. The overall service was attentive and thoughtful, and the value for money was exceptional. I'd stay here again and recommend it to friends!

When I first walked in, the front desk staff said they'd upgraded me and asked me to give them a good review. I said yes! But I was so disappointed! (I don't know why, but over the past two years, whenever I've been told they've upgraded my room, there's always a bunch of issues. Is it really an upgrade?) The first room had a smell, but the one I got was odorless! Amenities: The phone wasn't working, the curtains were almost ripped, and the towels were frayed from washing – shouldn't they be replaced? The shower head 🚿 was also a pleasant surprise, and the TV was also a pleasant surprise – you'll see! Cleanliness: Take a close look at the curtains! I won't comment on anything else! Ambience: Overall, it was okay. Not my style, but I'm not too picky. However, the room wasn't soundproof, and I was woken up by my neighbor! 😞 Service: I booked the room for two reasons: the Vienna brand and the late check-out service. Check-out is at 2:00 PM, and I usually leave on time. I received a call at 12:07 PM asking if I wanted to extend my stay. I was already woken up by the noise, but this made it even more frustrating!

The hotel has convenient parking and dining nearby. The bed is quite comfortable. I couldn't watch TV on the day of check-in. It was disconnected every few minutes and returned to normal after 8pm. The network was very poor and could not be used. I had to check out the next day. The breakfast tasted OK, but there were very few things. There were only 2 hot dishes and no noodles or anything. There was nothing to eat. I have to complain about the bathroom. It was very compact. The washbasin was 20 cm wide and attached to the corner. You could only wash with one hand. In addition, the wash cup was placed under the washbasin, parallel to the toilet. This design is the first time I have seen it. I don't know what the person who designed it is thinking. After going to the toilet, flush the toilet, and the flying waste... The shower room for taking a bath is also very small, only 50 cm. I, a 105-pound girl, had difficulty turning around when taking a bath in it. I have also stayed in Vienna Hotel several times. I thought the previous ones were good. I really don't recommend this one. In addition, there are dozens of rooms on one floor, and there is only one elevator next to it. If you live in the innermost room, you have to walk for several minutes.

My family is very satisfied. The hot spring water is very good, the water comes out quickly, the water temperature is high, the pool is very large, and it is very spacious for two adults and one child. The room is also very large and bright. It is very comfortable to live in. Satisfied. I will come here again next time.

I often stay here on business trips. The hotel environment is very good, the air conditioning is very easy to use, and it can be used without a card. There is no need to worry about the room being hot when you go out. There is also an outdoor swimming pool on the 5th floor, where you can swim a few laps at night. It is very cost-effective!

I was impressed by the experience of this hot spring hotel. The hotel building is elegant and the lobby is warm and comfortable. The front desk service is warm, the check-in process is convenient, and it provides a smart control experience. The room is spacious and the facilities are complete, especially the hot spring facilities, the water is clear and relaxing. In terms of dining, the restaurant offers a variety of delicious food. The hotel service is thoughtful and the staff is polite and enthusiastic.

The service is very good and the location is convenient. The hotel is just around the corner from the highway. The parking lot is also very convenient. There are many breakfast varieties, which exceeded my expectations. The price-performance ratio is quite high. This price can only be enjoyed in this kind of county town. The hotel also has a private hot spring bathing pool, which can be upgraded with additional money. I plan to come again on the weekend to soak in the hot springs!

房間特別小，還是店長給特地安排的，不光小，而且特別靠後，房間非常難找 房間可能長期沒人住，一進房間下水道反味臭氣熏天，自行水封開窗通風了三小時才勉強能住人。再次感謝三角眼，吊白睛，一進大堂仰躺在大堂沙發上咋咋呼呼的店長給特地安排的小房間 服務態度賊差勁，一個店長還不如個前台説話有禮貌，咋的欠你的？當然你要説一百來塊錢的房間還要求啥，就這樣的店長才能把店裡幹出一百來塊錢的價格，服務衞生各方面跟老破小的小旅館有的一拼。 布草毛邊，地巾有煙頭燙的痕跡，我一個新客人就得用你們之前客人燙壞的地巾唄，真膈應 隔音賊差，上下左右出現聲音就跟在耳邊一樣 硬件設施不行，服務還不行，一無是處，差！差到了極點！但凡服務好點，這些不是不能忍。 這種*****的店長長的又讓人倒胃口，不行去客房關注一下衞生吧，要服務沒服務要態度沒態度，要形象沒形象，一進大廳咋咋呼呼的翹着二郎腿正對着門口，整個大廳就她聲音最大，別在大堂現眼了。 真讓人添堵 噁心 本來還想用會員優惠券來着，結果確實沒弄明白APP會員咋用，一想起來辦入住盛氣凌人的樣子就噁心 退房第二天這都大半夜的十二點了又讓我想起來了 想起那張臉，噩夢，陰影 都得給我整失眠了 不該圖便宜的，找罪受，自我反省 圖便宜活該有這一劫 三個小時的下水道反味的惡臭！！不亞於門店特地安排了個房間讓我**