Grand Cosmos Resort Ruisui Hualien

The space was spacious and comfortable, and the facilities were diverse. The food was also very satisfying 😊

The vegetarian set meal was the exact same for all four days and three nights. We asked multiple times if we could switch to another restaurant that had more vegetarian options, but they were unable to assist. This caused a great deal of inconvenience when it came to meals while traveling with children.

This five-star hotel in Ruisui, Hualien, gives you the illusion of being in an ancient European castle just by looking at its exterior. The European-style market and amusement park are particularly captivating, making you want to stay forever. And the fresh produce from the farmers' market is absolutely superb!

Highly recommended, definitely worth it.

Lots of fun facilities.

For those checking in, we recommend booking a shuttle bus with the hotel to Mizusui Station! We tested it ourselves; it took us 45 minutes to walk from Mizusui Station to the hotel on our own bus (number 11). The hotel staff were shocked! We actually walked!

The hot spring facilities are very good.

Advantages⭕️: 1. I made a special note when booking that I was very sensitive to noise. Thankfully, the hotel was very considerate; because there were group tourists on the day of our booking, they upgraded both of our rooms to villas. Although we needed a shuttle bus to get in and out due to heavy rain, the wait was very quick, and the staff dried the wet chairs each time we boarded – very thoughtful! 2. Suitable for all ages!! The facilities are excellent. Kids can play on the indoor slides and the floating river for a whole afternoon. Seniors can relax in the outdoor hot spring area and nude bath. You can even stay and play after checking out – great value! The restrooms are very clean, and there are rest areas throughout the grounds! 3. Highly qualified staff! Everyone proactively offers assistance. The lifeguards on the indoor slides are very responsible and always attentive to safety. There's also a lucky draw in the evening – the kids were thrilled to win prizes!! The hotel also has a market with token-based payment options, allowing children to experience various activities. Even though the rain prevented them from using the outdoor facilities, they still had a blast! Disadvantages ❌: 1. There were an overwhelming number of flies that day!! We killed five in our room that night, and the next day they were everywhere in the entire resort and restaurants… This was likely due to fertilizer use by nearby farmers!